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Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel

244 Moo 2 Aonang, Muang Krabi, Krabi Town 81180 Thailand
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Traveller (1037)
Room & Suite (343)
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About

#7 of 185 hotels in Ao Nang
Location
Cleanliness
Service
Value
Travellers' Choice
Enveloped in a lush hillside by Ao Nang Bay, Holiday Inn Resort Krabi Ao Nang Beach is the perfect contemporary escape for families, couples and friends to come together to relax and recharge. At our family resort in Krabi families can enjoy a fantastic getaway with fulfilled activities at our expansive Kids Club kids pool and outdoor playground all made even more tempting with our Kids Stay and Eat Free program Enjoy memorable dining experiences at Rakhang Thai Bistro and Bar that serves a wide selection of Thai and international favorites and unwind over cocktails at Pool bar Our 173 spacious guestrooms and suites are warm, modern abodes with designs inspired by the Krabi landscapes and architecture. Enjoy memorable dining experiences at Rakhang Thai Bistro & Bar that serves a wide selection of Thai and international favorites and unwind over cocktails at Pool bar. We provide a destination adventure unlike any other too!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Coffee shop
Boating
Canoeing
Kids stay free
Car park
Wifi
Pool / beach towels
Swimming pool toys
Pool with view
Outdoor pool
Saltwater pool
Plunge pool
Shallow end in pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Poolside bar
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Diving
Game room
Aerobics
Evening entertainment
Nightclub / DJ
Video game console
Babysitting
Children's playground
Children's television networks
Indoor play area for children
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Massage
Neck massage
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Minibar
Cable / satellite TV
Extra long beds
Bidet
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Separate dining area
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Sofa bed
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
City view
Pool view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Charming
Languages Spoken
English, Thai
738Reviews17Q+A85Room tips

Reviews
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mrg3311 wrote a review 19 Feb
Wetherby, United Kingdom586 contributions69 helpful votes
Stayed in a few IHG hotels..check in was friendly..welcome drink and cold towels were very welcome..we were on our wedding anniversary and the room had a small cake and bed was decorated. hotel is well positioned 10 minutes to beach..10 minutes to mosque and halal food options.GRAB works here...so download the App staff very friendly and helpful...English spoken widely...our room cleaner (6701) is a lovely girl who does a great job not tried the pool but we still have five days left...so will give it a try...so why not 5 stars...well when you book a garden view room you expect a garden view...not a view of a overgrown jungle a few metres from your balcony that raises above the hotel in height..I feel the hotel should clarify this on its website its not fair to guests expectations..as others have stated this hotel is not for those with motability issues...we think we are in reasonable condition but our block is the furthest away and its not a easy walk up steps. and lastly breakfast whilst yhe quality is good...choice is bit as extensive as it could be and on the first day I saw guests with breakfasts in thier hands waiting for a table...with little assistance from staff...all in all a nice hotel and chose it for our anniversary...but truth is the room left us dissapointed
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: garden views are NOT garden views..just heavy undergrowth...Void block 6
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Alan wrote a review Aug 2023
Singapore, Singapore68 contributions44 helpful votes
+1
Hotel's Favourite
I stayed in this property a couple of years ago when it was a DusitD2. The place was drab, unclean and a bit depressing. It wasn’t a good experience and I checked out early. When I saw that this was now Holiday Inn by IHG managed property, I decided to give it a try. What a difference a management company makes! It’s location is unparalleled - right in the heart of Ao Nang surrounded but restaurants, bars, shops and convenience stores. The resort has 6 blocks - 2 at the front, along the main thoroughfare of Ao Nang. The remaining blocks are perched on the hill behind. There’s a shuttle bus that goes up and down the little hill frequently or on request. However, many guests including myself would walk up as it’s must of a climb. My room was smartly designed, clean, bright and the bed was very comfortable. Everything felt fresh. As I was in the block on the hill, I enjoyed sweeping views of the limestone rocks and sea. Definitely worth getting a room up there. The pool area is spacious even though I didn’t use it much. The gym is private and well-equipped. There is a well designed restaurant that looks into the main road and that was enjoyable to sit there for people watching. The staff were friendly, kind and helpful. Everyone at reception remembered my name after a day. I was really impressed. I wish I had stayed longer and will make sure I do the next time I visit Krabi!
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Date of stay: August 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
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Response from Anne Sudarat, General Manager at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Responded 24 Aug 2023
Dear Alan, Thank you for acknowledging so many positive elements of your stay, as it is from your feedback that we will be able to uphold our commitment to excellence. I am sure that a lot of travelers will benefit from your review, highlighting the detailed description of the room, the location, the view, the restaurant and facilities, and most especially the service you have received from our team members. We are looking forward to welcoming you back in the near future. Best regards, Anne General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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24julie1955 wrote a review 14 Feb
Essex, United Kingdom18 contributions19 helpful votes
This was the third hotel we stayed at during our holiday in Ao Nang and the most expensive, it was a disappointment. Check in was chaotic with little information followed by a long wait for our room. The pool and surrounding area was small for the large number of hotel rooms leaving a lack of sun beds for guests. The hotel room was good however we had a long walk from reception involving two lifts and many stairs. I will give a positive mention to the tour guide in the reception area who booked a boat trip and our taxi to the airport - a good service. We wouldn’t return to Holiday Inn there are far better hotels in Ao Nang with the beach on their doorstep and great pools and service.
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Date of stay: February 2024
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rawidcha Jongrak, Owner at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Responded 6 days ago
Dear 24julie1955, Thank you for taking the time to share your feedback regarding your recent stay at our resort. We sincerely apologize for any inconvenience or disappointment you experienced during your time with us. We regret to hear that your check-in experience was less than satisfactory and that you encountered delays and confusion upon arrival. Providing efficient and informative service is a priority for us, and we apologize for falling short in this regard. Your feedback will be shared with our team to ensure improvements are made to streamline the check-in process for future guests. Regarding the pool and surrounding area, we understand your concerns about the limited availability of sun beds. Please know that we take guest feedback seriously, and we will explore options to enhance the pool area and provide a more comfortable experience for our guests. We are pleased to hear that you found the hotel room satisfactory and that you received excellent service from our tour guide in the reception area. Your positive feedback about the tour booking and taxi service is greatly appreciated, and we will be sure to pass on your compliments to the team member responsible. Thank you once again for sharing your feedback with us. We would like to assure you that we are continuously striving to improve our services and facilities to better meet the needs of our guests. Warm regards, Rawidcha Jongrak Assistant Rooms Division Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wanderlusting wrote a review 11 Feb
Liverpool, United Kingdom366 contributions205 helpful votes
The staff at this hotel are beyond attentive and friendly, never felt so welcomed anywhere. This was my second time in Krabi but first time at this hotel. We stayed as a Diamond Elite IHG member and this was recognised during our stay. The pool was never crowded with fair bar prices. Breakfast was plentiful and the evening meal we tried was also very nice with good cocktails during happy hour. Location was ideal, 5 minutes walk to the beach and Ao Nang ticket office for plenty trips and excursions. The way the hotel is laid out does involve quite a bit of walking depending on where your room is, however there are plenty lifts and shortcuts… plus it’s worth it for the views. Excellent air con and WiFi. Private taxi is 500 baht to the airport.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Request a high floor with a view of the mountain or sea
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rawidcha Jongrak, Owner at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Responded 1 week ago
Dear Khun Samshols, Thank you for taking the time to share your wonderful experience at our hotel in Krabi. We are thrilled to hear that you enjoyed your stay and felt warmly welcomed by our attentive and friendly staff. It's truly heartening to know that our efforts to provide exceptional service made your visit memorable, especially as a valued Diamond Elite IHG member. We're delighted that you found our pool area enjoyable with fair bar prices and that you were satisfied with the variety and quality of our breakfast offerings. It's also fantastic to hear that you had a pleasant dining experience at our restaurant, complete with good cocktails during happy hour. Our prime location, just a 5-minute walk from the beach and the Ao Nang ticket office, is indeed ideal for exploring the area and arranging excursions. We understand that navigating the layout of our hotel may require some walking, but we're glad you found our lifts and shortcuts helpful, and we agree that the views make it worthwhile. Providing excellent amenities such as efficient air conditioning and reliable WiFi is important to us, and we're pleased to know that you found them to be of high quality. We appreciate your kind words and recommendation, and we look forward to welcoming you back on your next visit to Krabi. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Supannee Cheensomsong Acting Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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bachelor8 wrote a review 9 Feb
19185 contributions470 helpful votes
+1
This resort was located on the main street of Ao Nang beach and so next to a lot of restaurants and groceries. Just take 5 minutes by walking to the meeting point of one day tour. However, as an IHG platinum member, I received the worst room without any view. And the late checkout was refused. The pool was closed at 7 PM, so early.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rawidcha Jongrak, Owner at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Responded 1 week ago
Dear Bachelor8, Thank you for taking the time to share your feedback with us. We sincerely apologize for any inconvenience you experienced during your recent stay at our resort in Krabi. We regret to hear that your room did not meet your expectations as an IHG platinum member. Please rest assured that we value your loyalty, and we will address this issue with our team to ensure that all of our guests, especially our esteemed members, receive the best possible accommodations. Regarding the late checkout request, we apologize for any miscommunication or inconvenience caused. Our team strives to accommodate our guests' requests to the best of our ability, and we apologize if we fell short in this instance. Furthermore, we understand your disappointment with the pool closing time. We will review our operating hours to see if there are any adjustments we can make to better accommodate our guests' schedules. We truly appreciate your feedback as it helps us identify areas where we can improve our services. We hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future. Please feel free to reach out to us directly if you would like to discuss your stay further or if there is anything else we can assist you with. Warm regards, Supannee Cheensomsong Acting Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Joern wrote a review 5 Feb
Esbjerg, Denmark96 contributions45 helpful votes
A positive stay. We arrived early. The front desk staffed was very helpful and contacted the housekeepers to get our room ready, so we could move in 👍. Thanks to both front desk and housekeeping. Some suggestions to improvement: • change sun beds around the pool area to a more soft model. They are very hard to rest on 😪. • equipment the room terrace with a extra chair. • in general more trash and recycle bins is required. People don’t know were to put there garbage 🚮
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rawidcha Jongrak, Owner at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Responded 1 week ago
Dear Khun Joernbilde, Thank you for taking the time to share your positive feedback and suggestions following your recent stay with us. We're delighted to hear that you had a positive experience and that our front desk staff was able to accommodate your early arrival efficiently. We truly appreciate your kind words and will certainly pass on your thanks to both our front desk and housekeeping teams for their excellent service. Regarding your suggestions for improvement, we value your feedback immensely as it helps us enhance the overall experience for our guests. We will certainly take your suggestions into consideration: We will evaluate the comfort of the sun beds around the pool area and look into options for softer models to ensure our guests' comfort during their leisure time. Your suggestion to provide an extra chair on the room terrace is duly noted. We will assess the feasibility of this and endeavor to make this enhancement where possible. We understand the importance of proper waste management and will review the placement of trash and recycle bins throughout the resort to ensure they are easily accessible for our guests. Thank you once again for your valuable feedback. We are committed to continuously improving our services, and your input helps us greatly in this endeavor. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If there's anything else we can assist you with, please don't hesitate to let us know. Warm regards, Supannee Cheensomsong Acting Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Terry Kek wrote a review Jan 2024
Singapore, Singapore143 contributions23 helpful votes
+1
Is my 40th birthday trip, wife booked holiday inn krabi, mountain view was great especially day time sunrise, room is clean staff is friendly, only set back is a long walk to the lobby, location is great as it near alot of night spot with all walking distance. International breakfast choice is little, however there is something special, thai omelette which actually taste not bad. Great for couple or family stay, as the beaches are walkable distance too. One set back is the price is a bit on the high side, for 2 night cost abt sgd $400 plus.
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rawidcha Jongrak, Owner at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Responded 3 weeks ago
Dear Khun Terry_ksk, Thank you for choosing to celebrate your 40th birthday with us at Holiday Inn Krabi. We're thrilled to hear that you had a memorable stay and enjoyed the stunning mountain views, especially during the daytime sunrise. It's wonderful to know that you found your room to be clean and our staff to be friendly and accommodating. We're delighted that our location was convenient for you, with many nearby nightlife options within walking distance. We understand that the walk to the lobby may have been a bit long, and we appreciate your feedback on this matter. Regarding breakfast, we're glad you enjoyed our Thai omelette, and we'll certainly take note of your feedback on the international breakfast choices to see how we can enhance our offerings in the future. We're pleased to hear that you found our hotel suitable for both couples and families, with the beaches being easily accessible on foot. Your satisfaction is our priority, and we're grateful for your positive comments about your overall experience. We understand your concerns about the pricing, and we strive to offer competitive rates reflective of the value and experience we provide. We appreciate your feedback and will take it into consideration as we continually assess and adjust our pricing strategies. We hope to have the opportunity to welcome you back for another memorable stay in the future. If there's anything else we can do to enhance your experience, please don't hesitate to reach out to us directly. Warm regards, Supannee Cheensomsong Acting Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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DavidandMarsha wrote a review Jan 2024
Manila, Philippines69 contributions76 helpful votes
This is basically a good hotel with some excellent points but a few poor ones as well. Krabi is pretty much a one-street town near the Ao Nang beach and the hotel was within easy walking distance of the beach and some of the ferries to outlying islands. Checking in was straightforward with pleasant staff and a welcoming drink. We were in the building at the rear and up the hill and a shuttle took us and our luggage to the building (the rooms begin with 6). Our room had a pleasant hill/greenery view but you need to make enquiries as to what view your room has as they vary. You also need to make detailed enquiries as to which building your room is located in as there are separate buildings at different levels. The rooms where we were are only accessible by a lift up one floor from the lobby, a walk through a wet swimming area and a climb up steps or you can avoid the swimming area and the lift by walking up more steps in very hot weather; in other words, if you are very elderly or physically challenged in some way, this is not the building for you. We did not realize all of this and one of my sons, a stroke victim, found it a little difficult. Overall, maintenance was good and it is a clean hotel. The room for my wife and myself was a reasonable size with all the usual add-ons (coffee/tea maker, little packets of instant coffee, tea, sugar, safe, ironing board, big TV, good wifi, very good aircon) for this quality of hotel, the small balcony was very useful for drying swimming costumes, there was a sitting/extra sleeping area and cupboard space for clothes was OK. Without doubt the star of the room was the bed and I have never slept in a bed more comfortable than this one. There are nice ideas such as a light under the bedside table but the ‘fridge was a silly size (very odd for a hotel of this quality) and I had to empty the hotel provided items out of it so I could put bottles of drinking water in it to chill (a normal requirement in hot weather) and very little else. The bathroom was a decent size, the shower enclosure also a good size and the shower was very nice; two basins but the mirror was offset making it awkward to use. I scratched my head at times in puzzlement at the high quality and arrangement of most of the features in the room but let down by some others. The maid was very chatty and pleasant and cleaned the room well. Clean swimming pool and big enough to exercise in if you are early enough, lots of chairs, umbrellas, extra towels and a bar. We did not use the Fitness Room. There is a tour desk in the lobby but I was not happy with the information and prices I was given on making an enquiry and made no bookings through them. The restaurant has an indoor and outdoor part, including a verandah and was used for breakfast. We included breakfast which was fair value, a wide selection of Thai and international dishes and was changed daily: not much room for lunch after a big breakfast. Busy early in the morning as people prepared to go out for the day. Self-help coffee machines were available with a selection for latte, cappuccino etc but the resulting coffee was very average. I asked one of the waitresses to make me a latte from her own espresso machine but it tasted exactly the same and cups of espresso/coffee are not one of their strong points. Staff were very pleasant, smiling and helpful and overall the staff are a big plus for the hotel, apart from some of the cooks – see next para. The chair covers on the chairs alongside the restaurant have seen better days. The service from the restaurant once breakfast was out of the way could be cause for concern. We had dinner outside on Christmas Day and staff were excellent and the singers kept us entertained. Other members of the family ordered Thai dishes, different steaks and seafood and all were happy, except for me. I ordered a ribeye steak and it became obvious that they had run out of steaks judging by the tiny piece of mediocre meat I was given (one other family member also ordered ribeye and received a nice steak). I did not complain because of the occasion with family. But this was not a one-off. Shortly before checking out of the hotel and to use up some of our non-transferable credit with the hotel, my oldest son ordered a steak, rare. What arrived was very, very poor. It was rare but it was also very cold and I have never seen a steak served like this before and was astonishingly poor for any restaurant, let alone a hotel of this quality. This time the meat was sent back to be re-cooked to medium rare and then became quite a nice steak. Thai dishes could be very nice and the portions were a good size. Time to scratch my head again. General location was good. Exit the hotel (be careful of hotel traffic), cross the road on a zebra crossing (traffic is quite good at stopping for you), turn left and a short distance away is a supermarket. Walk a little further on and you can get your clothes washed and dried in 24 hours for a very reasonable price, though express is available, if you do not wish to pay hotel prices. If you turn right after crossing the road outside the hotel you have a 7-Eleven. Pharmacies are within easy reach and it is impossible to say how many restaurants, food stalls, shops, money changers, tour operators, shops hiring out motor cycles/scooters and massage parlours are located in the main street and along the beach front. It is easy to buy any extra swimming/snorkeling items you might need. Generally, people are pleasant but bargain and stay alert for the occasional rip-off – some of the prices for suntan lotion for example are ridiculous and shop around. Taxis in the form of tuk tuks and songthaews (bargain for the price of the journey before getting in) are available along the street and it is easy to return to the hotel in the evening. Grab is available for the journey back to the airport if you wish to use it. I have rated the hotel as 4* as 3*s would be too low but 3.5* would have been more accurate.
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Date of stay: December 2023
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rawidcha Jongrak, Owner at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Responded 3 weeks ago
Dear Khun DavidandMarsha, Thank you for taking the time to share your detailed feedback about your recent stay with us. We appreciate your thorough review as it allows us to understand both the positive aspects of your experience and areas where we can improve. We are glad to hear that you found our hotel's location convenient and enjoyed the amenities we offer, such as the pool and the breakfast options. Your compliments about our staff's friendliness and the cleanliness of our facilities are greatly appreciated. We understand your concerns regarding the accessibility of certain areas of our hotel, and we apologize for any inconvenience this may have caused, especially for your son who faced difficulties due to mobility challenges. Your feedback will certainly be taken into consideration as we strive to make our property more accommodating for all guests. Additionally, we appreciate your detailed feedback regarding the room amenities and restaurant service. We take your comments seriously and will address them with our team to ensure a more consistent and enjoyable experience for all our guests. Thank you for also providing insights into the surrounding area and local amenities. We believe such information will be valuable for future guests planning their stay with us. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Warm regards, Supannee Cheensomsong Acting Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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LAB wrote a review Jan 2024
Liverpool, United Kingdom61 contributions25 helpful votes
The staff were all so friendly and helpful. There are a few things just not right with sitting under IHG but the staff are doing their best . The restaurant attached to the hotel serves amazing food and drinks . What just isn’t right yet is going there for breakfast . We can’t figure out what is missing , the staff run around all the time but there is chaos each morning when breakfast is served . Lack of seating seems to be the problem . Maybe use downstairs of the restaurant ? Please replace the 2 coffee machines , in all our years of hotel stays we have never seen such slow breakable Machines causing long queues all the time . The staff are doing their best but need more staff in there to keep the tables cleared and checking the machines ! More chefs dealing with the hot order requests . Mention to the lovely May the trainee who walks around with a lovely smile on her face all the time . Thank you May . We did have a problem with our room due to what we found out to be a very noisy guest who seems to be doing some sort of exercise throughout the night and early morning ! Kelly and May from management helped us try and resolve this by moving rooms . Thank you both . Rooms we had a lovely pool view at first which was so quiet and peaceful , we moved to a bigger room on the front ! It did have the generator nearby and of course noise from the a main strip below . However all music did stop at midnight . The pool area we think needs more staff around it throughout the day. Towels were not put out and the area not cleaned . It is a lovely pool but just needs the IHG touch . The location is perfect and we would visit here again . Just need a few tweaks to get it perfect 👌
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Try and get to breakfast early . Pool rooms lovely and quiet but city view lets you watch what’s...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rawidcha Jongrak, Owner at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Responded 3 weeks ago
Dear Khun Lesley, Thank you for taking the time to share your detailed feedback regarding your recent stay with us. We greatly appreciate your kind words about our lovely staff and the overall experience at our hotel. We are truly sorry to hear about the challenges you encountered during breakfast service and with the coffee machines. Your comments regarding the lack of seating, slow coffee machines, and the need for additional staff support have been duly noted. Rest assured, we will address these issues promptly to ensure a smoother and more enjoyable breakfast experience for our guests. We are delighted to hear that our team members, particularly May, left a positive impression on you during your stay. We will be sure to pass along your compliments to her and the rest of the team. Additionally, we apologize for the disturbance caused by the noisy guest in your initial room. We are pleased that Kelly and May were able to assist you in resolving this matter and arranging a room relocation to ensure your comfort. Your feedback regarding the pool area cleanliness and staff availability has also been taken into consideration, and we will work diligently to improve in these areas to enhance the overall guest experience. We are thrilled to know that you enjoyed the location of our hotel and that you would consider visiting us again. Your satisfaction is our top priority, and we are committed to making the necessary tweaks to ensure that your next stay with us is nothing short of perfect. Once again, thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience. Warm regards, Supannee Cheensomsong Acting Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Claire K wrote a review Jan 2024
Pontypool, United Kingdom12 contributions23 helpful votes
Fab hotel and location breakfast lovely rooms and pool lovely ideal place for boat trips around the island would definitely come back to this lovely hotel pool area was immaculate and nice little bar with a happy hour in tge afternoons
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled as a couple
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Response from Rawidcha Jongrak, Owner at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Responded 4 weeks ago
Dear Clara1964,, Thank you for sharing your wonderful feedback with us! We are thrilled to learn that you had a fabulous experience during your stay at our hotel. It's fantastic to hear that you enjoyed our hotel's location and found it ideal for boat trips around the island. We're pleased that you found the breakfast, rooms, and pool to be lovely. Maintaining a clean and inviting pool area is a priority for us, and we're delighted that it met your expectations. The mention of a nice little bar with a happy hour in the afternoons is great to hear! We aim to provide a relaxing and enjoyable atmosphere for our guests. We appreciate your kind words and are delighted to hear that you would definitely come back to our lovely hotel. We look forward to welcoming you again in the future for another memorable stay! Best regards, Supannee Cheensomsong Acting Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£75 - £184 (Based on Average Rates for a Standard Room)
LOCATION
ThailandKrabi ProvinceKrabi TownAo Nang
NUMBER OF ROOMS
173
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HOLIDAY INN RESORT KRABI AO NANG BEACH, AN IHG HOTEL - Updated 2024

Frequently Asked Questions about Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel
Which popular attractions are close to Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel?
Nearby attractions include De' MARCO Fashions-Tailor Krabi Aonang (0.3 miles), Boss Tailor Krabi (0.2 miles), and A.K Fashion (0.3 miles).
What are some of the property amenities at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel?
Guests can enjoy an on-site restaurant, a poolside bar, and breakfast during their stay.
Is parking available at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel?
Conveniently located restaurants include KAZE' Japanese Restaurant, CRU Kitchen & Bar, and Tandoori Night's Restaurant.
Are there opportunities to exercise at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel have airport transportation?
Yes, Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Holiday Inn Resort Krabi Ao Nang Beach, An Ihg Hotel?
The staff speaks multiple languages, including English and Thai.