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Grand Hotel Tijuana

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Traveller (107)
Room & Suite (35)
Dining (5)
Overview
  • Excellent26%
  • Very good34%
  • Average23%
  • Poor9%
  • Terrible8%
Travellers talk about
“golf course”(24 reviews)
“hospital room”(2 reviews)
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (285)
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163 results
Traveller rating
52
46
40
15
10
Traveller type
Time of year
LanguageEnglish
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52
46
40
15
10
Show reviews that mention
All reviewsgolf coursehospital roompool and hot tubdental clinicpool areathe room service menuplace is greatking bedcomfortable bedsrestaurants and barsdental workfront desk staffup to datesafe areasan ysidrovery nice hotelenjoyed my stay
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1 - 5 of 163 reviews
Reviewed 3 weeks ago via mobile

Staff were very helpful, nice, courteous, and respectful to our needs and of what we expected out stay to be. They were very informative about sights around town. Where to shop and where not to go. Hopefully staying again sometime next year

Thank Phillip B
Response from ISABEL R, GERENTE DE RESERVACIONES at Grand Hotel TijuanaResponded 3 weeks ago

Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback!

Reviewed 30 May 2018

I have been trying a few different hotels around town and decided to stay here. The hotel was very nice, the room was spacious and clean. I loved the the over sized king bed! The view from the windows was nice, I think I was...More

1  Thank richardlX8655WU
Response from ISABEL R, RESERVACIONES at Grand Hotel TijuanaResponded 5 June 2018

Thank you for your comments! We already made some changes in order to improve the facilities and exceed the expectations of our guests. We hope to see you again in a near future. Thank you for staying with us!

Reviewed 10 May 2018

The Grand hotel was very nice and clean and definitely and enjoyable stay. They have room service and it was great. Food was really good and it got delivered to our room pretty quickly. Staff was friendly as well.

Thank Marily F
Response from ISABEL R, Gerente de Reservaciones at Grand Hotel TijuanaResponded 14 May 2018

Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback

Reviewed 16 April 2018

The Grand Hotel in Tijuana is a lovely establishment. It is very modern and welcoming. The staff is great and they have two centers for medical treatments there. I went to American BioDental to have some work done on my teeth. They did a first...More

Thank Daniel F
Response from ISABEL R, Gerente de Reservaciones at Grand Hotel TijuanaResponded 14 May 2018

Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback!

Reviewed 12 April 2018 via mobile

Overall this hotel was a good experience. We ended up staying on the 26th floor at first which was great with an awesome view, then after one of us had a surgeru we moved to Grand Care on the 11th floor which was great. The...More

Thank Dwight L
Response from ISABEL R, Gerente de Reservaciones at Grand Hotel TijuanaResponded 14 May 2018

Thanks for staying with us. We work hard to make our guest happy and appreciate your feedback!

View more reviews
About
Description
Live the hospitality of Baja California at Grand Hotel Tijuana. Enjoy our amenities such as pool and jacuzzi, gym, restaurant, bar, business center, meeting rooms and much more. ...More Less
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Shuttle Bus Service
Wheelchair access
Beachfront
Free Parking
Bar/Lounge
Spa
Breakfast included
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (107)
Room & Suite (35)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (6)
Family and Play Areas (5)
Questions & Answers
Ask a question
mzblanco82
13 April 2017|
Answer
Response from Zanubia1955 | Reviewed this property |
I do not remember the pool hours but it is very average. However, they do not allow guest that are not staying at the hotel.
0
Votes
Chris I
1 December 2016|
AnswerShow all 3 answers
Response from prashantbholane | Reviewed this property |
I was not provided the service from Otay Mesa land crossing. They will not provide that service. Either take uber or public transport from SD Airport to the San Ysidro border and then cross the border and take a local taxi... More
1
Vote
Room Tips
"Get a room that faces the Tijuana golf course. Make sure you have hot and cold faucets."
Read review
"none, I'm pretty sure the music is so loud if effects the entire hotel"
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"Great location to move in Tijuana for business or pleasure; taxis are ready for you!"
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"Ask for golf course view."
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