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All reviewsgolf coursedated roomswater faucethospital roomdental clinicthe room service menuplace is greatreception deskdental workking bedup to datesafe areanice staysan ysidroenjoyed my stayzona riofloor
We arrived 30 minutes before check-in time. The staff said we would have to wait until then (obviously it was fine.) Come check-in time, we get back in line. After a 15 minute wait, it's finally our turn to officially check-in. They said we would...More
Rooms plenty of space, cool view from the rooms on top floors, nice goodies in the bathroom, big and comfortable beds, location in a safe area.... staff attitude could improve. I’d stay here again in my next trip.
I was really impressed by this hotel. Was was good, rooms were nice and clean, staff in the pool area were wonderful, reception was ok. Main problem for room television was far away in a corner of the room. Wanted to put money at reception...More
When you walk into the lobby it is a very stylish modern hotel. The views are nice as we were on the 17th floor. Wait till you get to the rooms. Our room was roomy enough but poorly laid out. Dark in most areas. The...More
I had a 4-night experience at this hotel and disappointed because of the evident need to remodel the standard rooms (e.g. look old, not very clean, cheap shower head, low grade amenities), need to standardize these rooms (during my stay I had to change rooms...More
Response from prashantbholane | Reviewed this property |
I was not provided the service from Otay Mesa land crossing. They will not provide that service. Either take uber or public transport from SD Airport to the San Ysidro border and then cross the border and take a local taxi... More
I was not provided the service from Otay Mesa land crossing. They will not provide that service. Either take uber or public transport from SD Airport to the San Ysidro border and then cross the border and take a local taxi to Grand Hotel or call the front desk and check if they provide service from SY border crossing.They may provide service from TJ International airport. In Mexico bargain with the taxi driver. It may cost 7-8 dollars .