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Hotel Real del Rio Tijuana

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Hotel Real del Rio Tijuana
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199 Reviews from our TripAdvisor Community

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Showing 126: English reviews
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Reviewed 30 December 2016 via mobile

My wife and I gad a wonderful visit to TJ and this hotel was top-notch. I really appreciated the outstanding customer service we repeatedly received from Alonzo. He made it the place perfect for us, and I found it to be a great value, and a wonderful surprise! Thumbs up!

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Helpful?
Thank Mike S
Reviewed 12 December 2016 via mobile

Nice hotel, price reasonable comparing it with a hotel down the street, city express hotel , is pricer and not as nice as this hotel, I've stayed here 2 times. I feel safe and secure, zona Rio area, business district. My air conditioning was not working and a service worker came to fix in a reasonable amount of time. I...

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Thank Carlos D
Ontario, California
Reviewed 8 November 2016

it is a nice quite place to stay with a great bar and bartender. really quite. great place. I would recommend to all family and friends. amenities are few food is plenty available stores are near and they even have a starbucks.

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Thank 983virginia
Management response:
Google Translation

gracias y continuaremos esforzandonos

Reviewed 26 October 2016

Modern hotel situated in the Rio district and within walking distance to shops and restaurants. Street outside can be empty but safe to walk around. Short taxi or uber ride to almost all parts of the city. Service at registration was pretty slow and come across as not too friendly. Intimidating is too strong a word. All men behind the...

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Thank C H A
Hotel d, Director General at Hotel Real del Rio Tijuana, responded to this review
Google Translation

Gracias por su tiempo al escribir.. su opinion es valiosa... y consideraremos los puntos a mejorar.. asi mismo le informo...

Reviewed 16 October 2016

Make sure you get the size bed you specified. Ours went from a king down to a double. The hotel is centrally located for you to find museums, but even the exercise room is normally locked. No pool, no hot tub, but you will probably like decor, glass shower doors, room size, halls, service, and views.

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Thank Corvin B
San Jose, California
Reviewed 15 October 2016 via mobile

Terrible customer service! Never ever will i stay here! We got to out rooms and we found that the beds are small, pillows are very poor quality and lastly the Rooms need a card to activate lighting and AC; which front desk did not explain to us. They expect their customers to read the card holder with instructions. Worst hotel...

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Thank Lorena L
Hotel d, Director General at Hotel Real del Rio Tijuana, responded to this review
Google Translation

buenas tardes:: lamentamos de gran manera su comentario acerca de las instalaciones. solo como informacion nuestras camas son reglamentarias de...

Reviewed 10 October 2016

My girlfriend and I really enjoyed our stay. Service was very good. Hotel Real could use softer towels though. There on the rough side but other than that I'll give them 2 thumbs up. Staff is very helpful.

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Thank Ronnie P
Reviewed 3 October 2016

very good service from the front desk staff , easy to check in , clean room and good prices in the restaurant , if you don't want to drive around the taxi station is right in front of the hotel that is very convenient if you want to avoid the traffic specially in Tijuana's downtown

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Thank arturo b
Hotel d, Director General at Hotel Real del Rio Tijuana, responded to this review
Google Translation

buenas tardes... Agradecemos su valiosa Opinion misma que nos permite confirmar lo que estamos haciendo para Usted, y seguir esforzandonos...

Palm Desert, California
Reviewed 19 September 2016

Marriott is always Marriott! One of the best places you can stay any where in the world!!! They have a fantastic Sunday Brunch and the price is great as well, I strongly would like to thanks our waiter ENRIQUE MORENO, he certainly went beyond expectation! Very polite and always anticipating our needs, that something you don't see very often anymore....

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Thank xaviier72016
Mexico
Reviewed 13 September 2016

The hotel is fairly clean but fairly old. Nothing luxurious and actually more like a nicer motel. It is a two star hotel just about anywhere in the US. Internet is very slow. Doors are not fire proof. The bedding does not even have a quilt or duvet, they use sheets and wrap it in a blanket. I would not...

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Thank LuxWorldTraveler
Hotel d, Director General at Hotel Real del Rio Tijuana, responded to this review
Google Translation

buena mañana ... agradecemos sus comentarios que nos permitan entender los puntos de mejora. a lo cual me permito gracias...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Hotel Real del Rio Tijuana

Address: Avenida Jose Maria Velazco 1409 A | Zona Urbana Rio, Tijuana 22300, Mexico
Region: Mexico > Baja California > Baja California Norte > Tijuana
Price Range: £53 - £71 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Real del Rio Tijuana 3.5*
Number of rooms: 105
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Real del Rio Tijuana staff and other travellers.
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Questions? Get answers from Hotel Real del Rio Tijuana staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Loud noise from air conditioner can be bothersome.”
 of 5 bubbles , 26 Oct 2016 | Read review
“Avoid rooms facing towards the front of the hotel. The beeping coming from the bulldozers might wake you up.”
 of 5 bubbles ronniep688, 10 Oct 2016 | Read review
“end rooms (417, 317 etc.) are on the end so quiet as only neighbours on one side.”
 of 5 bubbles 51shanah, 8 May 2016 | Read review
“Some rooms are indoor and some are outdoor (motel style).”
 of 5 bubbles davecarreno, 13 Apr 2016 | Read review
“any but close to elevator for seniors as its still quiet near el.”
 of 5 bubbles ranchinthecountry, 2 Apr 2016 | Read review
5 of 5