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Hotel Real del Rio Tijuana

Traveller (61)
Room & Suite (33)
Business Centre & Event Rooms (2)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Free Parking
Fitness Centre with Gym / Workout Room
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
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Room features
Air Conditioning
Non-Smoking Rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Safe
Centrally Located
HOTEL CLASS

Location

Full view
239Reviews
76Photos
15Q+A
23Room tips
Traveller rating
  • 87
  • 88
  • 29
  • 12
  • 23
Time of year
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Popular mentions
The experience was generic, the food was bland and the staff lied to us on several occasions. We booked the hotel room with Debit card - when checked out we paid in cash and they still charged us on our debit card. When confronted with bank receipts they played stupid. Our
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Response from Ricardo A, Director General at Hotel Real del Rio Tijuana
Responded 2 weeks ago
buenos dias..... gracias por su escrito el cual lamentablemente no es correcto le hemos mostrado y comprobado que solo se le realizo el cobro en efectivo.. su tarjeta sirvio solo como garantia y se le devolvio copia donde indicaba que estaba cancelado el check inn personal del banco tambien se contacto con Usted, del cual tenemos los correos y donde usted menciona que estaria a la espera de la liberacion.. nos esforzamos por cumplir con los estandares de servicio y calidad.. y este es uno de ellos GARANTIZAR SU RESERVACION...
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becarefull with this hotel, they withdraw $190 dolls. from my account, even father I cancelled my reservation cuidado con Este hotel, yo cancelled mI reservation, y a pesar de general cancelled, surrendering $190 Dolores de mI cuenta
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Response from Ricardo A, Director General at Hotel Real del Rio Tijuana
Responded 7 Nov 2018
Agradezco su tiempo en escribirme.. referente a su escrito le comentare usted mismo hizo su reservación en las OTAS.. donde usted elige libremente, a lo cual eligio una TARIFA NO REMBOLSABLE LA CUAL TIENE BENEFICIOS COMO LO ES UNA TARIFA CON DESCUENTO,PERO TAMBIEN OBLIGACIONES UNA DE LAS CUALES ES NO SE PUEDE CANCELAR DESDE EL MOMENTO QUE USTED LA EJECUTA.. Espero haberle clarificado y su comprensión ante esta transacción que Usted Eligio y que si nosotros no hubiésemos tenido su habitación disponible también nos haríamos acreedores a Penalizaciones
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Everything was nice & clean. Receptionist people was great & helpful. They came out to greet you & treat you good by taking your luggage to the room. Bed was comfy, shower was clean & custodian people were also friendly. Hotel was quiet & peaceful. The only thing is the waiters
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Response from Ricardo A, Director General at Hotel Real del Rio Tijuana
Responded 28 Sep 2018
Saira: buenas tardes.. Agradecemos su Valiosa Opinion.......que compartire con el equipo de trabajo.. asi como verificar la mejoria en el servicio de Restaurant una vez mas Gracias y regrese pronto
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Decent option. Clean, located in a safe part of town but not far from the center. A bit overpriced compared to comparable hotels. As others have noted, the towels are scratchy and the front desk staff don't knock themselves out to make you feel welcome. Don't bother with the
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Response from Ricardo A, Director General at Hotel Real del Rio Tijuana
Responded 1 Sep 2018
Apreciable Huesped, valoramos su tiempo para escribirnos y bienvenida su sugerencia estamos en proceso de remodelacion, colchones nuevos, ventanas con vidrio doble para aislar ruidos. y con 14 habitaciones con el mas moderno sistema de Aire Acondicionado.... en breve el concepto de habitaciones donde estara contempladas algunas de su sugerencias. revisaremos el protocolo de amabilidad de recepcion para hacerlo mas calido. lo esperamos pronto..
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Great people working and nice hotel to stay at. Confortable beds rooms and great choice. Staying there every time I go there even if other hotel are cheaper. I had a problem with one of the receptionist but the management took care of it. Try it.
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Response from Ricardo A, Director General at Hotel Real del Rio Tijuana
Responded 6 Aug 2018
gracias por sus valiosos comentarios, nos ayudan a superarnos y continuaremos con lo mejor para Usted que es la razon de ser de nosotros....
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Album Categories
All photosTravellerRoom & SuiteBusiness Centre & Event RoomsFamily and Play Areas
Habitación
Inside of the room I visited
Desk lamp, iPod speaker, flat-screen TV
Photo provided by managementHotel Real del Rio Tijuana
Hab Suite
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I can check in at 11:30 am
con gusto lo haremos, aunque estamos sujeto a la alta ocupacion. los esperamos
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I didn't see one.
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Son tamaño queen y son muy comodas y caven muy bien dos personas en cada cama lo recomiendo
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123
"Do Not Stay Here"
"There's a 2nd floor terrace that has tables and awnings."
"choose a room on the east side and up high, great view."
"Try to see if you can get a room away from the street"
"Loud noise from air conditioner can be bothersome."
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PRICE RANGE
US$88 - US$129 (Based on Average Rates for a Standard Room)
LOCATION
MexicoBaja CaliforniaBaja California NorteTijuana
NUMBER OF ROOMS
105
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