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Quality Inn Ciudad Juarez

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Quality Inn Ciudad Juarez
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72 Reviews from our TripAdvisor Community

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Showing 45: English reviews
Bayamon, Puerto Rico
Level Contributor
2 reviews
Reviewed 3 weeks ago via mobile

Grate hotel. Located relatively near must important places for your needs; Las Misiones mall, Sam, Walmart, many food locations and restaurants plus more. You can walk if in no rush or just ask for transportation in the hotel. The place itself is nice and the staff friendly. Good breakfast included as well. A big plus to this hotel it's the... More 

Helpful?
Thank Dave_Rose777
Asbury Park, New Jersey
Level Contributor
118 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 24 September 2016 via mobile

First, let me say we moved to this hotel because it was closer to the consulate and within walking distance of the mall and other places to shop and eat. It is directly adjacent to La Diana (restaurant) and hotel guest enjoy a 10% discount. La Diana should be ones go to place to eat all meals. It's superb and... More 

Helpful?
Thank ProffesionalReviewNJ
1 review
Reviewed 6 June 2016

We stayed here back in the end of Feb to the beginning of March. We drove from Houston to Juarez in my Cadillac truck I was a little worried to taking over to Juarez but the hotel located is very close to the bridge and walking is distance to the consulate. The parking lot it is gated and had security... More 

Helpful?
Thank Fabiola C
Abbiategrasso (MI)
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 30 April 2016

Here the breakfast is very poor, in small plastic dishes. A lot of noise in the corridors, sleeping is hard. Close to the hotel there is a restaurant where you are entitled to 10 % discount, but in two weeks they both never applied this discount. The rest is normal, a classic mexican hotel. It's near the US consulate.

Helpful?
1 Thank FTL_LH
Miami, Florida
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 25 April 2016

hidden charges, dirty carpets, noisy A/C, super old tv set with no premium channels only a few local soap and soccer based channels with nothing to watch, broken phone with missing buttons, breakfast is a joke with only loaf bread and bad yogurt and cheap cereal, only two towels with stains, freezing water on pool, horrible breakfast, rude hotel manager... More 

Helpful?
2 Thank jorge f
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2016 via mobile

Not worth the price. Slow check in & out. Old small towels. Smelly bathroom. Crappy continental breakfast. LATE cleaning service. The pull out couch was old and the mattress was worn out. Also, checked out a day earlier...I paid in dollars, got the money back in pesos and they gave me the currency exchange of the day so they stole... More 

Helpful?
1 Thank Marcela M
Plano, Texas
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 April 2016

The service and reception desk was great. I remember Caroline, she was very sweet but everyone was great! They were all friendly and nice. The "free" breakfast was not my personal favorite but it was sufficient. They had an hot breakfast for a small/nominal fee that my husband loved. Our room was very dark and needed remodeling. The street noise... More 

Helpful?
2 Thank AdeleMarie2017
Las Vegas, Nevada
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 17 March 2016 via mobile

This place really impressed me everyone was really nice maid service awesome the doorman went out of his was to help us very clean hotel Only thing I hated was the breakfast it was toast a yogurt cereal bananas a little bit of fruit oj and milk Lacking eggs waffles bacon or sauge even bagels that would make it perfect... More 

Helpful?
1 Thank Freddy R
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 February 2016

My family and I were bitten by bed bugs during our stay from December 30, 2015 to January 1, 2016. I brought it to the attention of the concierge and yet nothing was done to rectify the situation so we took our belongings and left. I had to throw out my brand new suitcases and other non-washable items.

Helpful?
3 Thank Princess_Mendoza
Fernando S, Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Princess Mendoza: We thank and highly appreciate your comments and we offer a sincere apology for the inconveniences you had, we follow up your inconvenience and honestly, we did not find anything wrong with the room, there was immediately rented and until today we do not have any complained about it. We work hard to make our guests happy... More 

Paragould, Arkansas
1 review
Reviewed 11 January 2016 via mobile

I have a great experience wile I stay there this past week , rooms are really clean , nice bed great staff overall, this hotel it's like two blocks from the American counsel and close to all restaurants and las misiones mall , keep the good work guys .

Helpful?
Thank jorge-jara
Fernando S, General Manager at Quality Inn Ciudad Juarez, responded to this review

Dear Jorge-Jara: We thank and highly appreciate your comments and will share it with our entire team. Answers will serve as stimulus for our staff to continue our efforts in maintaining the quality of our services. We work hard to make our guests happy and appreciate your feedback! Fernando Sáenz General Manager Quality Inn Ciudad Juárez. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Breakfast
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Continental breakfast includes, American breakfast have an extra cost. ... more   less 

Additional Information about Quality Inn Ciudad Juarez

Address: Av Paseo de la Victoria 3508 | Fracc. Partido Iglesias, Ciudad Juarez 32528, Mexico
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range: £52 - £67 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn Ciudad Juarez 2.5*
Number of rooms: 178
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Also Known As:
Quality Inn Ciudad Juarez Hotel Ciudad Juarez
Ciudad Juarez Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn Ciudad Juarez staff and other travellers.
9 questions
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Questions? Get answers from Quality Inn Ciudad Juarez staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best room are on 5th and 6th floor”
 of 5 bubbles FTL_LH, 30 Apr 2016 | Read review
“stay away from lower floors, 4th floor seems to have been renovated, others have old rooms with old non working tv's and very noisy A/C's”
 of 5 bubbles jorgef624, 24 Apr 2016 | Read review
“Pool/Courtyard side rooms might have less traffic noise from exterior of the hotel.”
 of 5 bubbles AdeleMarie2017, 15 Apr 2016 | Read review
“Great location, close within a 10 minute walk to the consulate, medical and bio appointments”
 of 5 bubbles E6338ZOluisd, 27 Nov 2015 | Read review
“Ask for a room on the forth floor or higher!! No mini-fridge in my room, so you plan to stay longer, might as well get the Jr. suite for extra money.”
 of 5 bubbles 736luciam, 1 Aug 2014 | Read review
5 of 5
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