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Hotel Plaza Juarez

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Hotel Plaza Juarez
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156 Reviews from our TripAdvisor Community

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Showing 59: English reviews
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Chihuahua
Reviewed 3 January 2017

When I arrived, there were not enough bath towels, reservation was made for four persons and there were only two towels available, breakfast buffet was cold upon arrival to the dining room, not enough waiters to serve coffee or assist.

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Helpful?
Thank villalpandog
Humberto A, Gerente at Hotel Plaza Juarez, responded to this review

Hi villalpandog Thank you for the time taken to share with us your comments about your experience while you were our guest. About your exprerience we are working in a larger one to provide our guest a better service and acomodation Experience. Hope to see you back very soon!! Humberto Araiz General Manager

Chihuahua
Reviewed 21 December 2016

All good, except for not enough hot water. Was told to leave it running, but never really got warm. Excellent breakfast, friendly staff, big, clean rooms. Will stay again there, great value for the price.

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Helpful?
Thank 473perezf
Humberto A, Gerente at Hotel Plaza Juarez, responded to this review

Hi 473perezf, It is great to know that during your stay we met your expectations, thank you for your comments about our facilities and service, all the team members at Hotel Plaza Juárez work very hard on our daily basis to meet and most important exceed our guest expectations. Hope to see you soon back with us! Humberto Araiz General...

Ottawa, Kansas
Reviewed 25 November 2016

Very accomadating staff. Rooms were above satisfactory. Clean. Enjoyed the complimentary breakfast. I thought this hotel overall was an excellent value. With all the problems in Juarez , We felt safe our entire stay. Good location

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1Thank eltoroe5
Chihuahua
Reviewed 31 October 2016

Where confortable to stay in this hotel, very quit and excelente service. Is near to the downtown, the street avenues are very accesibles... Excelent breakfast buffet, was a nice and varity dishes, and excelent people service.

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Helpful?
Thank peinadoa
Chihuahua
Reviewed 4 October 2016

at the check-in when my couple and I arrived to the room there was not towels neither toilet paper, after we call to reception they toke an hour to supply the items, at one of the 3 rooms that we get we found clothes probably of the previous guest.

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Thank aal20162016
Ciudad Juarez, Mexico
Reviewed 28 September 2016

We stay here every year for a staff conference. The hotel is great. The service is friendly other than at times assistance from the front desk can take a while. We booked 20 rooms and everyone from our event was pleased. This is our 4th year here.

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Thank 61funkymonkey
Web
Reviewed 20 September 2016

Clean, Good Food, Very Quiet, Nice Swimming Pool, The Security is Excellent, Location in a Great Point for International Crossing, Events Centers close to installations, Personnel very Kind and helpful.

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Thank ELPAutoIndustrial
Chihuahua
Reviewed 9 September 2016

I found the hotel to be a wonderful place to stay and would recommend it to others. The place was very clean, the breakfast was excellent and the rooms very comfortable. I was a guest of the diocese so did not deal with cost, etc. However, it seems reasonable to me.

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Helpful?
Thank dellanopimentelt
Estados Unidos
Reviewed 26 August 2016

Don't be fooled by the outside structure or front lobby. This place is disgusting. From the cockroaches to the vomit covered comforter I don't know where to really start. The carpet is my grandmothers age and the towels literally fall apart when using them. The food is good if all you are used to eating is what's left over from...

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Thank 812perezd
Chihuahua
Reviewed 25 July 2016

Our visit un the Hotel Plaza was very comfortable. We spend a very relaxing time. I recommend it for business visit, family visit, friends visit, couple visit. The breakfast was very good. And the swimming pool was relaxing.

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1Thank CardonaG

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry

Additional Information about Hotel Plaza Juarez

Address: Av. Lincoln #722 Zona Pronaf, Ciudad Juarez 32315, Mexico (Formerly Hotel Plaza Juarez)
Region: Mexico > Northern Mexico > Chihuahua > Ciudad Juarez
Price Range: £38 - £66 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Plaza Juarez 3.5*
Number of rooms: 162
Reservation Options:
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Also Known As:
Ramada Ciudad Juarez Hotel Ciudad Juarez
Holiday Inn Ciudad Juarez
Ciudad Juarez Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Plaza Juarez staff and other travellers.
3 questions
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1 month ago
Aurora, Illinois
over a year ago

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Questions? Get answers from Hotel Plaza Juarez staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you don't like your room ask nicely for another .. Be specific about the problem.”
 of 5 bubbles M3601ZZtomg, 26 Jul 2015 | Read review
“all the same”
 of 5 bubbles tyb949, 21 May 2015 | Read review
“The farer from the main street to avoid night noises...”
 of 5 bubbles dfonce, 24 Nov 2014 | Read review
“Since the front of the hotel is walled off from the busy Avenida Lincoln, most any room should be relatively quiet from street noise.”
 of 5 bubbles pacific_gator, 29 May 2014 | Read review
“Room on the inside court yard are extra quiet”
 of 5 bubbles jjay88, 15 Oct 2012 | Read review
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