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Hampton Inn by Hilton Ciudad Juarez

324 reviews
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Traveller (36)
Room & Suite (38)
Dining (9)
Overview
  • Excellent40%
  • Very good31%
  • Average17%
  • Poor9%
  • Terrible3%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Airport Transportation
2.5 Star Hotel
All hotel details
Offers from Hampton Inn by Hilton Ciudad Juarez
Special Offer: Double Points, Every Stay
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (324)Write a Review
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36
29
21
8
6
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All reviewshappy hournice restaurants within walking distancethe past monthscomplete breakfastrestaurants and barshotel bussocial hourlocation is greatstay overnightan excellent hotelmini fridge and microwavea great stayclean hotelborder crossingbusiness hotelsafe areathe hotel staff
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21 - 25 of 100 reviews
Reviewed 21 June 2017

Stayed here when attending a friend's wedding at nearby Salon Olimpo. Hotel exceeded my expectations, they have great wedding deals for attendees, great breakfast, great service and awesome location!!

Thank Pilar C
Response from AldoSilva, Quality Manager at Hampton Inn by Hilton Ciudad JuarezResponded 26 June 2017

It is very gratifying for us to know your comments, on behalf of the team at Hampton Inn Cd. Juarez, Thank you very much !!!

Reviewed 18 June 2017 via mobile

Had an amazing stay! The front desk clerk Miguel that checked me in was one of the friendliest staff! I had forgotten my phone charger and he went over beyond to help me out. Always had a smile! The beds were comfortable and room was...More

Thank Rebeccaa M
Response from AldoSilva, Quality Manager at Hampton Inn by Hilton Ciudad JuarezResponded 24 June 2017

We appreciate so much your comments, for us our guest are the most important, Miguel and the rest of the team will be so happy for know your comments. Thank you so much! Sincerely, Aldo Silva Quality Manager Hotel Hampton Cd. Juárez

Reviewed 23 May 2017

pool to cold to be able to have fun kids were not able to stay more than 10 min, there were some bad smell while we were on the pool area. the happy hour is very good we were not able to stay for other...More

Review collected in partnership with Hampton
Thank 375edgarh
Response from AldoSilva, Quality Manager at Hampton Inn by Hilton Ciudad JuarezResponded 26 June 2017

Thanks for your comments, we will look for ways to be more aware of those details. We look forward to seeing you on your next visit.

Reviewed 17 May 2017

The hotel on general is nice; the rooms are clean and well kept. Beds are ok. The only thing is that the staff at the breakfast is not very polite, maybe was because it was very busy. There is complementary coffee at the lobby, first...More

Thank Omar C
Response from Jorge E, Front Office Manager at Hampton Inn by Hilton Ciudad JuarezResponded 18 May 2017

Good Morning, We really do apologize for the Inconvenience, we will be working on this issues you just stated so that we can be a better hotel and provide the best service we can.

Reviewed 25 April 2017

Breakfast is ok. Had to request laundry. I was extending by stay and they kept missing the date I was leaving. Had assistant in Juarez do it in Spanish and even then they got it wrong. No English channels on TV. Very weak wireless keeps...More

Review collected in partnership with Hampton
Thank ivanusa
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About
Amenities
Top amenities
Free Parking
Fitness Centre with Gym / Workout Room
Breakfast included
Pool
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Airport Transportation
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Bar/Lounge
Details
Price range
US$100 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$100 - US$150 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (36)
Room & Suite (38)
Dining (9)
Pool & Beach (2)
Business Centre & Event Rooms (4)
Questions & Answers
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Room Tips
"cannot give a preference"
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"Select rooms on the east side. There's a big building with bars and clubs on the west side of the hotel..."
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"Choose wisely for other options in town"
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"Chose a higher floor"
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