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Holiday Inn Express Galerias San Jeronimo

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Holiday Inn Express Galerias San Jeronimo
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119 Reviews from our TripAdvisor Community

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Showing 25: English reviews
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 24 July 2016 via mobile

I have stayed in the hotel during an international youth meeting , the hotel is average , clean and cozy. Rooms are quite small but elegant . Staff are helpful but not all of them can understand English. Food is tasty but no enough varieties for international travelers. The hotel location is central to many touristic destinations in the city.

Helpful?
Thank Rezk E
Octavio Cesar C, General Manager at Holiday Inn Express Galerias San Jeronimo, responded to this review

Thank you for your candid review. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Octavio C General Manager More 

Bengaluru, India
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 July 2016 via mobile

Hotel is clear and decent. But sometimes heavy rush in restaurant. Breakfast is boring. The dinner options are limited. But the rooms are big. Well maintained. Staff is friendly. Has free WiFi. Has laundry service. Lot of options to eat nearby.

Helpful?
Thank Karthikcs
IHGService, Guest Relations Manager at Holiday Inn Express Galerias San Jeronimo, responded to this review

Dear Karthikcs, Thank you for your feedback regarding your stay at Holiday Inn Express Monterrey Galerias Sn Jeronimo. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the bed and our staff. However, we’re sorry we fell below your expectation regarding the restaurant and food selection. We... More 

Lancaster, Kentucky
Level Contributor
10 reviews
3 hotel reviews
Reviewed 25 May 2016

I have stayed at this particular Holiday Inn Express several times over the last 6 years. The rooms are always nice and clean the staff very accommodating and one of the best complimentary breakfasts around. Close to many good restaurants and shopping. The front door guys are concerned for your safety.

Helpful?
Thank karl b
MARM1963, Gerente at Holiday Inn Express Galerias San Jeronimo, responded to this review

Dear Karl B. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, More 

Level Contributor
53 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 April 2016 via mobile

The hotel is your typical Holiday Inn Express. It has very little local personality. The rooms are very spacious. I like that they do not have carpet. A nice touch is the desk lamp with a usb charging connection. My room faced the street so was very noisy. The sliding glass does not insulate very well so I was awoken... More 

Helpful?
1 Thank Brett C
Mario R, General Manager at Holiday Inn Express Galerias San Jeronimo, responded to this review

Dear Bret C: Thank you for your candid review. We apologize that your recent stay did not meet completly your expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 December 2015 via mobile

As always, No complaints. Very nice hotel. Room is clean. On site restaurant lacks a big menu but you can get something to eat and a cold beer. You can also get mixed drinks too. Staff is very nice and helpful.

Helpful?
Thank Benjamin H
Mario R, General Manager at Holiday Inn Express Galerias San Jeronimo, responded to this review

Dear Benjamin H. Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, M.Rdz G.MGR. More 

Mexico City, Mexico
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 August 2015 via mobile

Everything you expect at a Holiday Inn Express you will find here. Rooms are spacious and comfortable and the buffet breakfast is quite good. I had a nice stay. Bathrooms look old, though. They could use a upgrade. Service is very good, personnel makes you feel very welcomed.

Helpful?
Thank Joaxos
MARM1963, Gerente at Holiday Inn Express Galerias San Jeronimo, responded to this review
Google Translation

Estimado huésped: ¡Nos satisface que haya tenido una experiencia agradable con nosotros! Pondremos especial detalle respecto a la sugerencia de... More 

Boston, Massachusetts
Level Contributor
56 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 19 July 2015 via mobile

This hotel has a centric location, attention to the customer is very good, from front desk to restaurant. Housekeeping is spotless. Rooms are good size and sell stocked. There is a small pool with direct sunlight mist of the day. Reasonably priced. A ride from or to airport would cost you about $20 ea way (at current exchange).

Helpful?
Thank demendieta
MARM1963, Gerente at Holiday Inn Express Galerias San Jeronimo, responded to this review
Google Translation

Estimado huésped: ¡Nos halaga que nuestro hotel haya llenado sus expectativas! ¡Saber que nuestro objetivo se cumplió nos motiva a... More 

Jacksonville, Florida
Level Contributor
259 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 28 December 2014 via mobile

I stayed there for 4 nights nights just before the Christmas holidays and it was a delightful stay. The beds are perfectly firm and the pillows are amazing. The location is about a 35 minute drive from the airport and is conveniently located right next to one on the best steak houses in all of Monterrey. It is called "La... More 

Helpful?
Thank Jaysuhn12
Francisco D, Manager at Holiday Inn Express Galerias San Jeronimo, responded to this review

Dear Guest, Its a pleasure to read you enjoyed your stay with us and i would like to thank you for your kind comments, Thank you again for choosing HIE Monterrey Galerias and hope to see you soon greetings from all the staff Francisco Dolores General Manager More 

Valledupar, Colombia
Level Contributor
55 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 May 2014

I arrived at the hotel at 10 in the morning after a gruelling overnight flight from Colombia. Given that my arrival was before the regular check in time, there was no room available which is not the kind of news a weary traveller wants to hear. However, they promised they would do all they could and in the time it... More 

Helpful?
Thank andrewpfr
ManagementHIEGSJ, Guest Relations Manager at Holiday Inn Express Galerias San Jeronimo, responded to this review

Dear andrewpfr, It is a pleasure to read you enjoyed your stay with us and I would like to thank you for sharing your kind comments with other travelers. We are eager to make our guests feel comfortable, like they were home. Thank you again for choosing Holiday Inn Express and hope to see you soon!! Best Regards, CMaya (Guest... More 

San Antonio, Texas
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 August 2013

This hotel is one we enjoy regularly. The price is not bad for the rooms, although they could use a little updating. The included breakfast is excellent including bacon as well as other US and local breakfast items. Sounds strange to bring up bacon but it's rare to see that in a included free buffet at a hotel. Another nice... More 

Helpful?
Thank LazyDaze777

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Get ready at the Holiday Inn Express Galerias San Jeronimo. Our hotel is strategically located in the financial and commercial district in western Monterrey. We’re a few minutes from the major firms of the Valle area and a wide variety of restaurants for every taste, including Italian, Japanese, and Mexican cuisine. Our location offers quick access to the downtown area. The Holiday Inn Express Galerias San Jeronimo offers high-speed Internet access in rooms and wireless Internet in public areas for your comfort. Ask about rooms with a view of the Sierra Madre mountain chain. ... more   less 

Additional Information about Holiday Inn Express Galerias San Jeronimo

Address: Avenida San Jeronimo 1082 | Col. San Jeronimo, Monterrey 64640, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Monterrey
Price Range: £66 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Galerias San Jeronimo 2.5*
Number of rooms: 170
Reservation Options:
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Also Known As:
Holiday Inn Express Galerias San Jeronimo Hotel Monterrey
Holiday Inn Monterrey
Monterrey Holiday Inn
Hotel Style:
#2 Family Hotel in Monterrey
#4 Business Hotel in Monterrey
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Galerias San Jeronimo staff and other travellers.
1 question
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Questions? Get answers from Holiday Inn Express Galerias San Jeronimo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For day sleepers stay in the rooms not overlooking the courtyard/breakfast area”
 of 5 bubbles 505karlb, 25 May 2016 | Read review
“Ask for a room on the south side, that does not face inwards towards the atrium but rather outwards. Upper levels have a view of the Sierra Madre (mountains) across the Rio Santa Catarina.”
 of 5 bubbles og84, 17 Dec 2012 | Read review
“Above first floor is better”
 of 5 bubbles EdR959, 20 Aug 2012 | Read review
“Ask for rooms NOT on the front/street side....all other sides of building very quiet. ;-)”
 of 5 bubbles 34brianm, 10 Jul 2012 | Read review
“The end room that I had was very good - quiet too.”
 of 5 bubbles EdR959, 3 Apr 2012 | Read review
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