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Krystal Monterrey

842 reviews
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Traveller (156)
Room & Suite (53)
Storyboard
Overview
  • Excellent46%
  • Very good28%
  • Average17%
  • Poor5%
  • Terrible4%
Travellers talk about
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (842)Write a Review
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All reviewsfiesta americanagreat locationwalking distancemain plazaspacious bathroomcomfortable hotelbarrio antiguowould stay here againwater temperaturegood quality foodtortilla soupking bedenjoyed our staybreakfast buffetheart of downtownbell boysfree wifi
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61 - 65 of 83 reviews
Reviewed 5 February 2014 via mobile

Well located in el Centro. There are nice streets to walk around the building. It is an old construction but well maintained. Some thing could be better such as the water pressure for showers. Service is good and restaurant is fine. Good selection is foodMore

1  Thank Alex B
Response from GG_FACM, Director General at Krystal MonterreyResponded 10 May 2014

Dear Guest, Thank you for the time spent on sending your comments, your feedback is very valuable to us, rest assured that I will get to all the staff, and motivates us to keep working on continuous improvement. I say goodbye reiterating my commitment to...More

Reviewed 4 January 2014

I spent 2 full weeks for work in Monterrey in December, and the Company I was working with booked me at this perfectly located hotel. They first put me in a huge suite, and I was pampered and spoiled by the Manager and personnel, the...More

Thank xafnndapp
Reviewed 17 September 2013

the hotel is well located, good service, but the room carpet was horrible, I went for a family trip and we were supposed to spend 2 nights but we decided to leave after the first night. We went to look for ice at the end...More

Thank Breeze G
Reviewed 16 April 2013

Stayed there for 4 nights. The staff always willing to help you, even managed to put me in my room before check in time, kudos for that! Comfy bed, very actually, nice pillows. Very good size TV, carpeting and decor need changing. The location is...More

Thank Tony E
Reviewed 3 April 2013

Very spacious room with separate office area when you walk in. Liked how you could separate that area from the rest of the room. Large bathroom and it was well maintained even though it was a tad dated. Nice shower with good pressure and plenty...More

1  Thank ABCinATL
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Indoor pool
Details
Price range
US$76 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#3 Green Hotel in Monterrey
#6 Best Value Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$76 - US$109 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Monterrey
#2 Business Hotel in Monterrey
#3 Green Hotel in Monterrey
#6 Best Value Hotel in Monterrey
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (156)
Room & Suite (53)
Pool & Beach (6)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask for a room with a view"
Read review
"Replacing the carpets will upgrade the hotel perception significantly."
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"You have to pay an extra charge if you want a new renovated room"
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"the rooms have excellent bed and some of them a very good view"
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