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City Express Nogales

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City Express Nogales
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113 Reviews from our TripAdvisor Community

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Showing 18: English reviews
Phoenix, Arizona
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 October 2016

This hotel is not near to anything if you should venture to take a stroll. The free breakfast was not up to par. I hated that cofee machine Can the make a real cup of coffee? I had to ask for hand towels every day..I stayed from 10/11/16 to 10/16/16. I might go back.since this is my first time staying... More 

Helpful?
Thank AZGIRL1950
Tucson, Arizona
1 review
Reviewed 13 September 2016

Nice clean, safe, hotel not a resort just hotel for a decent price, we needed to spend the night in Nogales and found this city express, is just perfect for a road trip with family. The breakfast was also pretty decent not your typical continental breakfast.

Review collected in partnership with this hotel

Helpful?
Thank rafaelmF8993SF
Phoenix, Arizona
1 review
Reviewed 31 August 2016

Very nice newer and very clean hotel. Customer service representative and security guard didn't even greet us. They didn't make us feel welcomed at all. Breakfast was great, and housekeeping was really nice..................................................................................................................

Review collected in partnership with this hotel

Helpful?
Thank juancK9666IN
A TripAdvisor Member
Reviewed 20 August 2016

Hotel is clean and well maintained. Rooms represent good value - and superior rooms with microwave and fridge are worth paying slightly more for. Also be sure to sign up for City Premios to get a discount and points. The free breakfast is basic but OK - get there before 9; otherwise you will have to ask for them to... More 

Review collected in partnership with this hotel

Helpful?
Thank A TripAdvisor Member
San Diego, CA, United States
Level Contributor
224 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 4 August 2016

This is a very very plain stripped down hotel. It is like an emaciated hampton inn. It is right off the main road in after you pass the border heading toward Hermosillo. No street signs so looke for the hotel and SLOW down or you will pass the gate. Gate is under surveillance at all times as is the parking... More 

Helpful?
Thank Jonathan W
El Cajon, California
1 review
Reviewed 30 May 2016

The overall stay I would say was good. The service was good, very polite people. My problem with the hotel would be the beds, I found them to be very uncomfortable, they seemed to be very firm. Other than that I really liked the rooms, they were clean, simple and modern.

Review collected in partnership with this hotel

Helpful?
Thank Brisna Anahi C
Tucson, Arizona
1 review
Reviewed 26 April 2016

I highly recommend this hotel. I have to be honest and say that I had no idea where I was going, since I had never stayed there before but was pleasantly surprised. The accommodation was superb, totally met my expectations. All staff was extremely professional and attentive. Everything was excellent including the parking lot.

Review collected in partnership with this hotel

Helpful?
Thank jhovannaalejandrak
Alan T, Guest Relations Manager at City Express Nogales, responded to this review

Dear jhovannaalejandrak, Thank you for taking the time to share your comments with us further to your visit . We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service offered by all the colleagues. We’re also glad to know that our hotel exceeded your expectatios. We hope to have the pleasure of welcoming you back.... More 

Casa Grande, Arizona
1 review
Reviewed 13 April 2016

Good rooms nice stay good breakfast good security very clean rooms nice weather in the city very comfortable the staff good attention the vending machine help me because i forget the tooth brush for my family

Review collected in partnership with this hotel

Helpful?
Thank Robertoalanlopez
Alan T, Guest Relations Manager at City Express Nogales, responded to this review

Dear Robertoalanlopez, Firstly thank you for your custom and valuable feedback It’s a delight to hear you enjoyed your stay and that our staff were on hand to assist you. Your comments encourage us to continue providing the best of us. At Hoteles City your needs are known and attended with passion, we hope to welcome you back again. Kind... More 

Los Angeles, California
Level Contributor
112 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 26 March 2016

City Express offers a good room, and hotel for a night on the road.We had already slept in 4 City Express hotels around different cities in Mexico and we were never disappointing . The room and bathrooms were OK and little smaller than other City Express we had stayed. Reception at the front desk was nice and friendly.Common areas modern... More 

Helpful?
Thank MonicaNepomnaschy
Alan T, Guest Relations Manager at City Express Nogales, responded to this review

Dear MonicaNepomnaschy, Thank you for taking the time to share your comments with us further to your visit in our chain. We’re delighted to know you thoroughly enjoyed your stay, namely due to the excellent service offered by all the colleagues. We’re also glad to know that our chain exceed your expectations . We hope to have the pleasure of... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 June 2015 via mobile

Beautiful hotel nice inside but the people working the desk all have real attitudes I got the most help from the security guards and housekeepers I've never been so let down I was hoping to really be treated nice but they all were really rude I'll never ever go back again

Helpful?
1 Thank Rockygv G
marlen c, Guest Relations Manager at City Express Nogales, responded to this review

Dear Guest I am writing to apologize for the inconvenience during your stay and the incident with the service at the staff, your comment is important to us because it help us to improve our quality service; I want to let you know that we have implemented corrective measures in relation to your comment. I hope to give us the... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms

Additional Information about City Express Nogales

Address: Prol. Alvaro Obregon 4200, Nogales 84094, Mexico
Region: Mexico > Northern Mexico > Sonora > Nogales
Price Range: £34 - £41 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — City Express Nogales 3*
Number of rooms: 109
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Questions & Answers

Questions? Get answers from City Express Nogales staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you plan on walking to a convenience store, or taking a stroll this is not the place. "The walls are paper thin"”
 of 5 bubbles AZGIRL1950, 18 Oct 2016 | Read review
“Higher floor so you dont have to hear the little gatherings below or smell their smoke waft in from outside”
 of 5 bubbles 880jonathanw, 4 Aug 2016 | Read review
“Top floor facing opposite for the road to have a quiet night sleep.”
 of 5 bubbles MonicaNepomnaschy, 26 Mar 2016 | Read review
“Ask to inspect the room first and look around the window frame and in the bathroom for mold!!”
 of 5 bubbles GerryJ903, 30 Mar 2014 | Read review
“My handicap room had a nice ig bathroom.”
 of 5 bubbles BostonBabeBoston_MA, 18 Jun 2013 | Read review
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