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Ritz Acapulco

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Ritz Acapulco
Ritz Acapulco
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338 Reviews from our TripAdvisor Community

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Showing 111: English reviews
Reviewed 3 weeks ago

This hotel is right on the main strip. All rooms are ocean view and the views are gorgeous especially at night when the mountains are lit up. Found the pool water to be too warm but it's a very nice pool. The food was delicious. Drinks are great. Located directly on the beach. Walking distance to clubs, discos, shopping. Beautiful...

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Helpful?
Thank Anna J
Jorge A, Admin de Redes Sociales. at Ritz Acapulco, responded to this review

Dear Anna J, Thank you very much for your visit and comments, we are glad to see you again, we are at your service. Best regards.

Toronto, Canada
Reviewed 3 weeks ago

Very busy on the weekends with all the local Mexicans coming, loud and have to wait in line for the restaurant. Only one a la carte. very small beach. We got very sick after the 2nd day and had to call the doctor to come and give us anti-biotics. Rest of the days we went out to American restaurants to...

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Helpful?
Thank Kppk
Jorge A, Admin. de Redes Sociales. at Ritz Acapulco, responded to this review

Dear Kppk, Thank you very much for your visit, we regret what happened and we offer our sincere apologies, we are glad to be at your service. Best regards.

Mankato, Minnesota
Reviewed 5 February 2016

I enjoyed the Ritz. I t is all inclusive and very busy during the weekends. the elevators are slow and the room could use a small refrigerator but the location is great. the food is good but like most buffets it is usually the same with different variations. the one thing I would change would be to have the wifi...

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Helpful?
Thank mike m
Jorge A, Admin. Redes Sociales at Ritz Acapulco, responded to this review

Dear Mike , Thank you very much for your esteemed visit and comments, which will take into account to improve the quality of our services , we invite you to visit us in the near future and can see the changes we've made ​​thinking of you . Best regards.

Toronto, Canada
Reviewed 22 January 2016

We loved our corner room which had a huge balcony. We were overlooking the pool and beach, and from our bathroom and the hallway just outside our room, we could see and hear the street, which was a nice balance. Food here was pretty good, but the smoothies are what we remember most. There's a green one that's just amazing....

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1Thank izfo
Jorge A, Admin. Redes Sociales. at Ritz Acapulco, responded to this review

Thank you very much for your dear friend visit , we hope to visit again soon , best regards .

Jackson, MS
Reviewed 11 July 2015

Excellent hotel, outstanding service, great balcony overlooking ocean, always cleaning one of the cleanest hotels we have ever been in. We booked this online through expedia and found this all inclusive resort. It is a place to unwind and relax.

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1Thank Educated-diner
Jorge A, Admin. Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Estimado Jackson, Muchas gracias por su preferencia y por su apreciable visita, nos agrada saber que cumplimos con sus expectativas,...

Warsaw, Poland
Reviewed 19 March 2015

Ritz is not the newest on, but in this Hotel You will find everything what is needed for a nice holidays. Very good located with a private beach, next to small market, pool ... Everyday hotel provide a lot of attractions every day: like aqua-aerobic or evening concerts etc. Restaurant is Very Good, and You can choose between many different...

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Helpful?
2Thank Sylwia M
Jorge A, Admin Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Hola buen dia, muchas gracias por su preferencia, nos agrado contar con su apreciable visita y esperamos vuelvan a visitarnos...

Jacksonville, Florida
Reviewed 17 September 2014

the ritz was a great place to stay. the room was fantastic and clean. the food was ok, the service was awesome and lius at the bar went above and beyond... the view from the balcony was breathtaking. we had a side room so we had the best of both views. the bay was stunning on the other side the...

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Helpful?
3Thank sshafer13
Jorge A, Administrador de Redes Sociales at Ritz Acapulco, responded to this review

Thank you very much for your preference and your comments , we work day by day to provide better service, we hope to return soon , greetings .

Peterborough
Reviewed 26 March 2014

When I booked, I thought that "The Ritz" would be a bit of an upscale hotel in Acapulco.. Nope.. First room was very very dated and gross. They did (after one night) switch us to the other tower which was much nicer. Beds are awful unless you like hard like concrete mattresses. Food was OK as were the grounds. The...

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7Thank Aiden M
Jorge A, Administrador de Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Gracias por sus comentarios los tomamos en cuenta para ir mejorando nuestro servicio,los esperamos vuelvan pronto.

Ottawa, canada
Reviewed 23 March 2014

March 2014, very nice temperature and location. Service is excellent and food good. A little variation on the fruit side would be nice. Never saw any pineapple nor bananas all week :(( i. The buffet side. A la carte restaurant was excellent. Would not hesitate to go back. If you go during a weekend intend yourself to see lots of...

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Helpful?
1Thank Francine F
Jorge A, Administrador de Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Muchas gracias por su prefereia,esperamos vuelvan pronto.

Reviewed 13 March 2014

I will start off with this is by far a very beautiful resort to travel, between the wonderful staff always greeted with a smile. When you are looking for a personal touch this is a place you would love to vacation and not want to leave. Daily fresh sheets & clean room's, bathrooms cleaned with fresh towels/clean breathtaking beach/clean pool...

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5Thank EllenC3
Jorge A, Administrador de Redes Sociales at Ritz Acapulco, responded to this review
Google Translation

Muchas gracias por su preferencia ,los esperamos pronto de vuelta.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
Official Description (provided by the hotel)
Enjoy a great ALL INCLUSIVE experience. Enjoy the privilege of a wonderful All Inclusive vacation with the "RITZ" touch in beautiful rooms with bay view, along with an excellent program that offers daytime activities, night shows, exquisite buffet meals and unlimited domestic drinks of national brands. ... more   less 

Additional Information about Ritz Acapulco

Address: Avenida Costera Miguel Aleman 159, Acapulco 39670, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: £76 - £170 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ritz Acapulco 2.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Ritz Acapulco Hotel Acapulco
Ritz Hotel Acapulco
Acapulco Ritz Hotel
Hotel Style:
#4 Top resorts Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Ritz Acapulco staff and other travellers.
10 questions
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Washington DC, District of Columbia
Washington DC, District of Columbia
Washington DC, District of Columbia

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Questions? Get answers from Ritz Acapulco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the heart of Acapulco!”
 of 5 bubbles Z3797BLannaj, 16 Nov 2016 | Read review
“oceanview room is great”
 of 5 bubbles Kppk, 12 Nov 2016 | Read review
“Chose full see view to stay in quiet room :)”
 of 5 bubbles 999sylwiam, 19 Mar 2015 | Read review
“let them know you want the newer tower....”
  • great room
  • the left view from the balcony
  • the room from the balcony
  • this is the right view from our balcony
  • see i told you!!!LOL
 of 5 bubbles sshafer13, 17 Sep 2014 | Read review
“corner rooms offer best view”
 of 5 bubbles madwithreason, 1 Mar 2014 | Read review
5 of 5
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