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Holiday Inn Resort Acapulco

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Holiday Inn Resort Acapulco
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336 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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Hesperia, California
Reviewed 1 week ago

3 night stay at the Holiday Inn Acapulco. Finding wheelchair accessible lodging in Mexico is always a challenge. Acapulco is very hilly and not very wheelchair friendly. Arrived Acapulco a few days early to take advantage of tantastic airfares before checking in at our timeshare. Check-in was painless with mostly English speaking front desk. No problems with our online reservation...

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Helpful?
Thank ChefOnWheels
Reviewed 3 weeks ago via mobile

- Good price/benefits relation. - Nice pools, but they were a bit crowded, even though it was not high season. - Close to nice space of beach that it is almost private. - Food was OK. - Close to restaurants and other attractions.

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Helpful?
Thank Alcira G
london
Reviewed 25 December 2016 via mobile

This is a very nice hotel. It probably has one of the best locations in the bay of Acapulco. The management has maintained the staff of the original hotel "Fiesta Inn" and this tells a nice story about customers and caring staff. Perhaps the one doubt that springs to mind is whether all guests are paying the same fares. There...

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Helpful?
Thank Matebel
hotelesoptima, Marketing Excutive at Holiday Inn Resort Acapulco, responded to this review

Dear Matebel, We're very glad to se you again! Thank you for taking time off your day to share your comments with us, we're very happy that after so many visits you're still enjoying our service. Our staff has high standards regarding service and it's always a treat to hear that they're playing their role nicely by one of our...

Mumbai (Bombay), India
Reviewed 20 July 2016

Great hotel with a superb view to the beach, good buffet breakfast, great internet speed at all locations of hotel. Super pool with poolside restaurant. Clean & safe hotel with all ameneties. There is a cool access to the beach & within 2 minutes you can be at the beach.

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Helpful?
Thank Amit27India
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Amit27India Thank you for your time and feedback, we appreciate ir a lot, all tripadvisor community will thank you for future trips. have a nice day and if you have further questions don´t hesitate to contact us. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Monticello, Minnesota
Reviewed 3 July 2016 via mobile

My family and I stayed here for three nights. It's a good hotel. Quiet, clean and the staff are friendly. Nothing fancy about this hotel but, it's a very family friendly. Has a family pool and an adult pool. There is a bar by the adult pool. Also the hotel has a very beautiful view to the ocean and access...

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Helpful?
Thank Bienaventurada1
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Bienaventurada1 We are happy that all your atay with ous was a great experience, we thank you fot all your time and feedback, hope we can see you soon here in Acapulco again. If you have fany question don´t hesitate to contact us. Sincerely Francisco Palomo Markting Manager Optima Hoteles de México

Charlotte, North Carolina
Reviewed 28 June 2016 via mobile

The hotel is located in the Costanera where you can go outside and walk, good location. The service was excellent, people were friendly. However it doesn't have beach area, it has two pools one for children and one for adults, the problem is that kids are everywhere and you cannot relax. The rooms are clean but sheets were little old...

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Helpful?
Thank cecismini
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear cecismini Thank you for your time and feedback, we appreciate ir a lot, all tripadvisor community will thank you for future trips. have a nice day and if you have further questions don´t hesitate to contact us. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Reviewed 21 May 2016 via mobile

stayd at the holiday in resort for one night decent hotel for the price you pay, nice and quite nice little beach area infront good food very nice view to the beach nice pool bar friendly staff hot weather

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Helpful?
Thank Jose N
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Jose N We appreciate it all your time and feedback, we thank you for all and our staff is happy to know you had a great time here in Acapulco, hope we can see you soon here. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

San Antonio, Texas
Reviewed 21 May 2016

in the beach, nice restaurant, friendly people from the front desk to the house keeper with the beautiful smile, the rooms clean and bed comfortable, restaurant close by safe plece to be.........A place to be ACAPULCO

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Helpful?
Thank luis g
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear luis g Thank you for all your time and feedback we appreciate ir alot, hope you had a great experience and will be nice too see you soon here in Acapulco. Have a nice trip home and safe. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

Mexico
Reviewed 2 May 2016

The hotel is a bit old, the elevators take FOREVER to arrive and only 2 bring you to the restaurant/pool area. Plus, the aircon is too damn noisy! Either you sleep well and melt, or you barely sleep in a "cool" room with no hot water in a low occupation season.

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Helpful?
Thank Princesa54
hotelesoptima, Gerente General at Holiday Inn Resort Acapulco, responded to this review

Dear Princesa54 I appreciate your comments about the issues you have experienced with us during your last stay. We feel very sorry and we have taken immediate actions to prevent any future problems with these inconveniences. Therefore we want to invite you and visit us in the near future to assure you a wonderful stay and exceptional service enjoying our...

mexico city
Reviewed 1 April 2016

We come to Acapulco once a year or so ... for many years. We've tried numerous other hotels, visited friends in THEIR various hotels, and this is always the "go-to" choice for us now. They are eager to keep their customers, so they do all the upgrades and meticulous upkeep required to keep the facilities in good condition ... unlike...

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Helpful?
1Thank Rick S
hotelesoptima, Marketing Manager at Holiday Inn Resort Acapulco, responded to this review

Dear Rick S We thank you for all your detail feedback and all your time, we are happy that all your trip was a positive one, all this comments helps al lot buy sure will help all tripadvisor community. Hope we can see you soon here in Holiday Inn Acapiulco Resort. Have a nice day. Sincerely Francisco Palomo MArketing Manager...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
  • Spa
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Acapulco Resort Hotel, in Acapulco, Guerrero, Mexico, is a Four Star Hotel with 220 comfortable Rooms (Single, Double and King View), which you can easily book through these modern booking systems online.Specially designed for leisure travelers, Acapulco Resort also meets all business travelers’ needs since it’s located in the heart of Acapulco. With rooms in front of the worldwide known Playa Condesa, the Hotel shares the exceptional atmosphere of Acapulco Dorado and it’s located a few steps from the Convention Center, which will allow you to enjoy the best without losing time going from one place to another.Enjoy at our facilities, where you will find a pool, gym, function rooms, restaurant and fully-equipped first class meeting rooms. Our services include free wireless internet access in the whole hotel, air conditioning, elevators and wheelchair access, nonsmoking and smoking rooms, safe box, parking lot with valet parking, transportation to the airport with extra cost, dry cleaning service and the most important: the service of friendly bilingual personnelAcapulco is part of the famous “Triangulo del Sol” (Sun Triangle) and it’s one of the most visited tourist destinations in the country. Here you will find endless beaches, restaurants, bars, stores and all kind of first class tourist services. ... more   less 

Additional Information about Holiday Inn Resort Acapulco

Address: Avenida Costera Miguel Aleman 2311, Acapulco 39690, Mexico (Formerly Fiesta Inn Acapulco)
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: £44 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Resort Acapulco 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia and Travelocity so you can book your Holiday Inn Resort Acapulco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Resort Acapulco Hotel Acapulco
Fiesta Hotel Acapulco
Acapulco Fiesta Hotel
Fiesta Acapulco
Fiesta Inn Acapulco
Hotel Style:
#3 Business Hotel in Acapulco
#6 Spa Hotel in Acapulco
#8 On the Beach Hotel in Acapulco
#10 Best Value Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Resort Acapulco staff and other travellers.
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Questions? Get answers from Holiday Inn Resort Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good for holidays & super pool for kids”
 of 5 bubbles Amit27India, 20 Jul 2016 | Read review
“For a good meal walk to Sanborns or 100% Natural.”
 of 5 bubbles DIZIEHOLLINA, 10 Feb 2016 | Read review
“all room are great”
 of 5 bubbles 300luisg, 26 Jan 2016 | Read review
“The best view on Acapulco Bay is from the corner room balcony”
 of 5 bubbles mzakin, 5 Jan 2016 | Read review
“I booked a package deal on Priceline.com, it offered the best flights: no long layovers; I first tried Expedia & Travelocity”
 of 5 bubbles Free2Thrive, 27 Nov 2015 | Read review
5 of 5