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Hotel Encanto

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Traveller (482)
Room & Suite (265)
Pool & Beach (120)
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Overview
  • Excellent82%
  • Very good13%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pool villa”(6 reviews)
“acapulco bay”(19 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
5 Star Hotel
All hotel details
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
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Traveller rating
91
12
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Show reviews that mention
All reviewsmodern architecturepool villaacapulco bayl occitanel'occitane toiletrieslounge bedsamazing architecturespecial thankslunch servicehotel includinggeneral managerprivate beach clubevery staff memberday bedbeautiful propertyrooms are largethree nights
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1 - 5 of 109 reviews
Reviewed 1 week ago via mobile

Service always the same. New things on the menu. The salmon del chef is amazing. New addition this week. If you want something new talk to them. They will always try to give you something special. Gracias esta vez a Chef Roberto estaba exquisito.

1  Thank Stuart S
Reviewed 4 weeks ago via mobile

The modern architecture to the property and the high-elevation views of Acapulco bay help make this a very special place. The decor is minimalist (as should be as the natural beauty of the area needs no competition) but the tones and images in the artwork...More

Thank Javs72
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 3 weeks ago

Good afternoon dear Javs72, It is a pleasure writing you from Encanto. It is an honor for us to receive such amazing comments like yours, they motivate us to do our best everyday. We are very pleased to know that you have an incredible experience...More

Reviewed 12 May 2018 via mobile

We come to Encanto almost every month and love it! The setting is just amazing: ocean& Acapulco Bay views from each corner of the hotel; super spacious rooms with all possible comfort - panoramic views to the ocean, the best bed ever, L’Occitane amenities, super...More

Thank Roggi85
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 3 weeks ago

Good afternoon Dear Roggi85, It is a pleasure writing you from Encanto. Thank you very much for your comments and preference. We are delighted to know that you enjoy each detail that makes Encanto unique. We hope to have you here soon in this your...More

Reviewed 26 April 2018

Nothing on the walls except wonderful lighting to make this venue special. Personnel warm, room quiet with beautiful view. I would appreciate having a coffee pot in the room. Access to an ice machine would also be a good idea. Perhaps also a small shop...More

Thank drsenzer
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 4 weeks ago

Good afternoon dear drsenzer, It is a pleasure writing you from Encanto. Thank you for your comments, we really appreciate it, they help us to keep improving continuously. We are delighted to know that you enjoy your stay with us. We hope to have you...More

Reviewed 20 April 2018

El Encanto hotel is definitely a unique place with its very, very modern architecture. Everything is very minimalist, curved, and above all--painted white. This may not be for everyone and wasn't necessarily my taste (in terms of decor.) However, this hotel has the ABSOLUTELY BEST...More

Thank Matthew R
Response from EncantoAcapulco, Gerente at Hotel EncantoResponded 4 weeks ago

Good afternoon Dear Matthew R, It is a pleasure to write you from Encanto. Thank you very much for taking the time to share your experience with us in Tripadvisor. We really appreciate all your incredible comments about your stay in the Hotel. We are...More

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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Business Centre with Internet Access
Banquet Room
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Outdoor pool
Hot Tub
Details
Price range
US$213 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Acapulco
#2 Spa Hotel in Acapulco
#3 Romantic Hotel in Acapulco
#5 Business Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$213 - US$398 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Acapulco
#2 Spa Hotel in Acapulco
#3 Romantic Hotel in Acapulco
#5 Business Hotel in Acapulco
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (482)
Room & Suite (265)
Pool & Beach (120)
Dining (102)
Amenities (59)
Family and Play Areas (16)
Questions & Answers
Ask a question
Casey B
10 April 2018|
AnswerShow all 3 answers
Response from Hooshang M | Reviewed this property |
Hello, there is no day passes at this hotel. Taxis is charge for each trip all other charges are base on what is used.
0
Votes
Casey B
10 April 2018|
Answer
Response from EncantoAcapulco | Property representative |
Good afternoon Dear Casey B, Thank you for contact us. It is subject to availability. You have to call us to ask if we have the Day pass available. Best regards Enrique Gayol General Manager
0
Votes
Google Translation
María Pía L
4 December 2017|
AnswerShow all 2 answers
Response from EncantoAcapulco | Property representative |
Estimada Maria, Tenemos un acuerdo con un club de playa a 15 minutos del hotel es una playa muy bonita y segura. Para acceder es con reservación previa con mucho gusto a su llegada le podemos dar las... More
0
Votes
Google Translation
Room Tips
"Pool Villa"
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"pool villa is a must"
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"The pool villas are great for couples, mid range price for the hotel and on a different, more private..."
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"all the rooms have great architecture and views"
Read review
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