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Banyan Tree Cabo Marques

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Banyan Tree Cabo Marques
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455 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Reviewed 3 days ago NEW

After staying in las brisas and being very disappointed I decided to go all out and stay in banyan for my next acapulco trip. I was very pleasantly surprised, banyan is what las brisas could only dream off! Its a similar setup, separate bungalows that you need transport to move between, but this is absolutely world class! The hotel is...

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Helpful?
1Thank Johan L
New York
Reviewed 1 week ago

The hotel is so beautiful and the service impecable. I highly recommend to get a room with ocean or bay view, I would not go if we did not have a view in our villa, its the most incredible thing to wake up and see the stunning pacific. Also would not recommend to go with kids, this is more like...

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Helpful?
1Thank rcelaya
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Banyan Tree Cabo Marques was created to be a place that stimulates the senses of our guests and visitors to find an unforgettable “Sanctuary for the Senses”. The Banyan Tree Cabo Marques family appreciates to achieve this goal during your stay with us. Thank you for sharing your experience with others, and I sincerely look forward to...

Charlotte, North Carolina
Reviewed 2 weeks ago

Property/Rooms: 5 stars Food: 2 stars Service: 3 stars Let me preface by saying, this is an absolutely gorgeous property. The staff and the rooms are incredible. One of the favorite places I've stayed at. I really want to love this place and I definitely did, but I just have to comment about the food in hopes that something will...

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Helpful?
Thank djcurfew
Reviewed 23 October 2016

I've been in many wonderful hotels before, but nothing compares to my amazing experience at Banyan Tree. It's been my second stay in this hotel. The views you get there are superb. The food is amazing, particularly at Las Rocas restaurant, which is based on seafood. The breakfast is great, with many options and delicious food. The room service menu...

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Helpful?
Thank Bernardo S
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Mr. Bernardo, On behalf of all The Cabo Marqués family we Thank you for your feedback and the great way you describe Our hotel. We are really happy and we appreciate that you noticed all the details we had to make your stay memorable. We hope to see you soon and we would be delighted to make you feel...

San Antonio, Texas
Reviewed 16 October 2016 via mobile

My husband and I spent a weekend at the banyan tree Acapulco. The villa we booked was a hill side villa, since we were celebrating, we decided to ask for an upgrade to an ocean view villa (extra 300USD per night) Once we got to the villa we were very excited, the view is amazing! The first time we used...

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Helpful?
Thank Patytour23
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Wish to thank you for sharing your comments about our Hotel services, By evaluating our hospitality, telling us what we do right as well what we must improve, you help us to meet your expectations. Your observations and feedback are shared with each Department Head to ensure follow-up is taken and avoid this will happen to future...

Distrito Federal
Reviewed 1 October 2016

Excellent installations, relax environment, personalize attention, spectacular landscapes... We spent a week at the Banyan Tree Cabo Marques, we stay there combining both job and vacation.. Almost all villages have spectacular ocean view.The route from the lobby to each village is a relax trip. The bell boys take you in a buggy car through the mountains up to reach your...

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1Thank saelhumbertoo
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, We wish to thank for taking the time to describe our facilities and services with the care you did. It is very gratifying for the Banyan Tree Cabo Marques family to read throughout your comments and realize that your stay was pleasant enough to spend your time sharing your experience with others on TripAdvisor. We look forward...

Reviewed 29 September 2016 via mobile

We had a great stay in this great hotel! The Villas are beautiful, all with beautiful views and surroundings. Everything is very complete. The climate is perfect all year round and even if its raining, we can see the sun shinning at some point. The people in the hotel is amazing, they're just great people, very nice, friendly, helpful and...

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1Thank daniorellan
Jose P, General Manager at Banyan Tree Cabo Marques, responded to this review

Dear DaniOrellan , On behalf of the Banyan Tree Cabo Marques family, I would like to thank you for taking the time to give your comments following your stay with us. Our goal of creating an Asian Sanctuary for the Senses here in Acapulco at the Banyan Tree Cabo Marques, and it is very satisfying to know that we are...

Phuket, Thailand
Reviewed 20 September 2016

Location: The hotel is located within secured and exclusive complex of Punto Diamante, about 15-20 minutes from down town of Acapulco. Unfortunately, Acapulco does not have the best reputation when it comes to security, but to reach the hotel, you will have to pass through 2 check points, which definitely adds to confidence and peace of mind. Immediately upon arrival...

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Helpful?
1Thank Lipany
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: We wish to thank you deeply for taking the time to describe our facilities and services with the care you did. I am glad we have met the expectations of such a well experienced high end traveler like you; and very proud that working humbly and very hard, we can reach one of our goals, which is...

Mexico City, Mexico
Reviewed 5 September 2016

Spent 4 nights last August with my wife. Bar servers Gerry & Adalberto were particularly pleasant and helpful. Really enjoyed our stay; no need to leave the premises. Spa was also outstanding with very proffessional therapists.

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Thank baragon2016
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest, Thank you for your kind words about your stay at Banyan Tree Cabo Marqués! It's nice to hear that our guests are recommending our lovely resort to others via TripAdvisor, and we are so happy that you had an “excellent experience.” We hope you will join us again for your next vacation at our Sanctuary for the...

Sacramento, California
Reviewed 24 August 2016 via mobile

Very quiet and somewhat secluded. Service was exceptional. We mostly only had breakfast at the hotel but it was fabulous every day. The spa was amazing. We had a couples massage and the girls were great. I had A nice young lady by the name of Happy and I can say it was the best massage I ever had! Amazing...

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1Thank dawnm3030
Jose P, Director General at Banyan Tree Cabo Marques, responded to this review

Dear Valued Guest: On behalf of the Banyan Tree Cabo Marques family I wish to thank you for the opportunity you have given to us by staying in our Resort. We sincerely appreciate your kind comments in regards to our associates. We humbly work very hard every day to provide our guests “remarkable experiences”. I look forward to having the...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Saffron
Saffron
Cuisines: Asian, Thai
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Rediscover the charm, romance, and dramatic sunsets of Acapulco at Banyan Tree Cabo Marques, nestled in an exclusive hideaway of Punta Diamante. The Valley View Pool Villa has its own private pool and floor to ceiling windows to capture inspiring cliff-side views, of Acapulco Bay and the Pacific Ocean. The resort boasts a distinctively Asian flavour, with steeply pitched roofs, wide eaves, and the entire villa built on stilts. ... more   less 

Additional Information about Banyan Tree Cabo Marques

Address: Boulevard Cabo Marques Lote 1 | Colonia Punta Diamante, Acapulco 39907, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: £284 - £786 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Banyan Tree Cabo Marques 5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Banyan Tree Cabo Marques Hotel Acapulco
Hotel Style:
#1 Romantic Hotel in Acapulco
#2 Spa Hotel in Acapulco
#2 Family Hotel in Acapulco
#4 Luxury Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from Banyan Tree Cabo Marques staff and other travellers.
13 questions
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Cuernavaca, Mexico

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Questions? Get answers from Banyan Tree Cabo Marques staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with ocean or bay view! I would not go if we did not have a view in our villa, its the most incredible thing to wake up and see the stunning pacific.”
 of 5 bubbles rcelaya, 28 Nov 2016 | Read review
“Peace and quiet, away from the buzz and frontal sea view.”
 of 5 bubbles yvesandheidi, 22 Aug 2016 | Read review
“Ocean front view is worth it”
 of 5 bubbles MathiasM10, 29 Jun 2016 | Read review
“room 409 is most private sunset views over the ocean, 607 and 604 too”
 of 5 bubbles Parulata, 13 May 2016 | Read review
“Mosquitos ruined my otherwise perfect experience there...”
 of 5 bubbles 934hectorc, 28 Apr 2016 | Read review
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