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The Grand Mayan Acapulco

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#2 of 179 Hotels in Acapulco
Certificate of Excellence
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The Grand Mayan Acapulco
The Grand Mayan Acapulco
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1,846 Reviews from our TripAdvisor Community

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There are newer reviews for The Grand Mayan Acapulco
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Showing 1,547: English reviews
Chicago, Illinois
Reviewed 2 weeks ago

My friend Cynthia and I also visited Acapulco in February 2017. We stayed at Mayan Palace, which has a Golf course, but we could visit all three resorts as they had a shuttle every 15 minutes to take us. Between the three places we visited the most beautiful beach and so very many different pools and lazy rivers. So many...

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Thank theljula2017
Montreal, Canada
Reviewed 2 weeks ago

Great week at the Grand! From Cesar being amazing with the kids in Café Del Lago every morning and having fun with them to Salomon at the concierge desk helping us have taxis ready when we arrived in advance to get us to the resort quickly and finding us restaurants offsite that were authentic! Cesar knew us from day one...

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1Thank bmustang5050
New York City, New York
Reviewed 2 weeks ago

Spent a week at the Grand Mayan Acapulco and it was awesome. its really three resorts in 1, with access to all three. over 10 different pools (one with a built in kids water park) and decent selection of restaurants. All the staff was super helpful and pleasant. Big shout out to the Joy Squad at the pool (Mara Bailon...

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Thank mcondon32
Vancouver, Canada
Reviewed 3 weeks ago

Our week of vacation at the luxurious Grand Mayan in Acapulco was made awesome by the fun activities of the Joy Squad team that kept our family active with volleyball, aqua-aerobics, bingo, and much more! Their energy was great and they'll make everyone have fun.Thanks to Herme Velez, Gerardo, and Monse who are really cool and friendly! You'll love the...

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Thank nicksamimi
Lazaro Cardenas, Mexico
Reviewed 3 weeks ago via mobile

We had a wonderful time at the Grand Mayan! We stayed on the 5th floor with the golf course view. The resort was very nice and the staff were friendly. The Joy Squad coordinator Salvador made us feel welcome and we enjoyed our Spanish classes. The one negative was the Beach Party buffet did not come with a beverage, not...

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Thank tvc4me
Kernersville, North Carolina
Reviewed 3 weeks ago via mobile

We recently stayed at the Sea Garden in Acapulco Mexico and met the greatest employee at the resort pool. Victor Sanchez with the Sea Garden Joy Squad runs all the activities at the pool. There are activities for all ages and all interests. It's a fun filled day. He is very friendly and gets to know who in at the...

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1Thank Gleda E
Indiana
Reviewed 3 weeks ago

We arrived at the Grand Mayan around 3:00p.m. but never got a room until past 6:00 p.m. due to it not being ready. We had been traveling since 4:00 am. and were exhausted but had no choice but to sit and wait. I would suggest taking a bathing suit in your carry on and at least you can go to...

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1Thank steersinindiana
Reviewed 4 weeks ago

In January, I had the pleasure of spending a week with my parents, brother and two of my nephews! I really enjoyed the abundance of activities on the property, never felt any concern for my safety for me or my family. We enjoyed the lavish pools, restaurants, activity centers and most importantly, the staff who work very hard every day!...

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Thank Michael V
Sheffield Lake, Ohio
Reviewed 4 weeks ago

another wonderful vacation in Acapulco!! The resort is always above my expectations that is why I have been going there for over 20 years! No problems in the resort or out of the resort! My vacation is certainly enhanced by my friend who picks me up from the airport...always on time and takes me wherever I want to go in...

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1Thank auroraavonlake
Reviewed 4 weeks ago

We were at Grand Mayan end of January and first part of February. We had a one bedroom, and because it gets very warm on the ocean side of the building in the afternoon, we like to stay on the back side facing the golf course. The weather was wonderful. MId 80's during the day, and low 70"s at night....

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Thank packerbacker67

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about The Grand Mayan Acapulco

Address: Avenida Del Palmar 1121, Acapulco 39900, Mexico
Region: Mexico > Pacific Coast > Guerrero > Acapulco
Price Range: £170 - £179 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Grand Mayan Acapulco 4.5*
Number of rooms: 451
Also Known As:
Grand Mayan Acapulco Hotel Acapulco
Grand Mayan Hotel Acapulco
Acapulco Grand Mayan
Hotel Style:
#1 On the Beach Hotel in Acapulco
#2 Luxury Hotel in Acapulco
#4 Romantic Hotel in Acapulco
#4 Family Hotel in Acapulco
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Acapulco staff and other travellers.
134 questions
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Questions? Get answers from The Grand Mayan Acapulco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check for construction on floors above or below you.”
 of 5 bubbles sandra623, 22 Mar 2017 | Read review
“Not to close to the elevator,upper floor.”
 of 5 bubbles Santonina, 20 Mar 2017 | Read review
“Ask for a room with an ocean view. Fifth floor was great.”
 of 5 bubbles timcK6196MV, 20 Mar 2017 | Read review
“We had ocean view and it was fabulous with a great deck for viewing.”
 of 5 bubbles Lakemama1234, 13 Mar 2017 | Read review
“go for the ocean view room with private plunge pool on terrace”
 of 5 bubbles mcondon32, 11 Mar 2017 | Read review
5 of 5