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Hotel Castillo Huatulco Hotel & Beach Club

503 reviews
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Traveller (433)
Room & Suite (214)
Pool & Beach (185)
Overview
  • Excellent31%
  • Very good49%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“minute walk”(25 reviews)
“santa cruz”(70 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (503)Write a Review
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All reviewsfacing the streetminute walksanta cruzmexican familiesla crucecitahammock areaopen air busmexican hotelsmall hotelred flag every dayorganic marketclubhouse sandwichshuttle bussome tlcfishan older hotellarge terrace
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11 - 15 of 268 reviews
Reviewed 4 weeks ago

Amazing staff is the first thing I want to say, they were all so friendly and accommodating in which ever way you needed. Our room was smaller but the best bed and pillows I’ve ever had in Mexico! Location is perfect, close to town, beach,...More

1  Thank Zanzibary
Response from castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach ClubResponded 4 weeks ago

Yours faithfully and foremost like to thank you stayed at this home Huatulco Hotel Castillo, his comments make us every day we strive to provide the best service to you and your family deserve. See you again in these beautiful Huatulco. Best regards. Raul Vallín...More

Reviewed 29 December 2017

It had been six years since we last visited the Castillo and we wondered if it still had the same charm. No disappointment there. We e-mailed the hotel prior to our departure to request our old room which had a king-size bed and a large...More

3  Thank conchesdojump
Response from castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach ClubResponded 31 December 2017

Thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back...More

Reviewed 27 December 2017

Our stay in Hotel Castillo started off with the driver taking us on a tour around the town square...probably by accident. Anyway, the hotel staff are very friendly and helpful. Most of them speak passable to very good English. This is a small hotel, we...More

Thank Jimboagogo
Response from castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach ClubResponded 28 December 2017

Yours faithfully and foremost like to thank you stayed at this home Huatulco Hotel Castillo, his comments make us every day we strive to provide the best service to you and your family deserve. See you again in these beautiful Huatulco. Best regards. Raul Vallín...More

Reviewed 27 December 2017 via mobile

My husband and I booked a last minute trip. We loved it. It’s very different than the large AI’s, but that’s the part we loved. If you feel the need for more than a clean, basic room this is not the place for you. However,...More

Thank Catherine M
Response from castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach ClubResponded 28 December 2017

Miss Catherine, we appreciate you have stayed at this home on Hotel Castillo Huatulco, your comments make us every day we give them the best service you deserve. We look forward to your next visit to the Bays of Huatulco. Best regards Raul Vallin Sales...More

Reviewed 24 December 2017

1. Hotel location-good for walking to town-to market. When you try to get off the plane-scammers try to take you to another hotel. Just look for the West Jet sign at the front doors. 2. Room - clean-very basic-dated-bring your own shamphoo-conditioner and body wash,...More

1  Thank EvonGraceOfGod
Response from castillohuatulco, Director Comercial at Hotel Castillo Huatulco Hotel & Beach ClubResponded 27 December 2017

Thanks for visiting the Hotel Castillo Huatulco, are taking note of every detail that makes reference to us, also informed him that a meeting with the heads of each area and conducted to make the necessary changes. We hope that in your next visit back...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Outdoor pool
Details
Price range
US$71 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Huatulco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$71 - US$137 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Huatulco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (433)
Room & Suite (214)
Pool & Beach (185)
Dining (92)
Amenities (26)
Family and Play Areas (8)
Business Centre & Event Rooms (6)
Questions & Answers
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poppet2015
22 February 2018|
Answer
Response from castillohuatulco | Property representative |
We have a singer or DJ Thursday, Friday and Saturday, the music is varied and makes the guests sing, dance. On Fridays or Saturdays, we have a show of the Guelaguetza, it is a typical dance from Oaxaca. Best regards Raul... More
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Keiser777
21 January 2018|
AnswerShow all 5 answers
Response from castillohuatulco | Property representative |
Good morning, I would like to inform you that last week we were delivered the new chairs for the Club de Playa. We hope that with the new furniture is enough for our guest and we hope them in this his house. Best... More
3
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FamilleVG
11 January 2018|
AnswerShow all 4 answers
Response from castillohuatulco | Property representative |
Hello, I would like to know in what plan I have contracted the room, we have a European Plan, a Buffet Breakfast Plan and an All Inclusive Plan. If you contract a Buffet Breakfast Plan or an All Inclusive Plan, breakfast is... More
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Room Tips
"Ask for a King room with a Veranda"
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"We stayed in 401 which was in the corner and really quiet."
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"Rooms with a pool view are facing north, so no street noise ( but pool noise that ends at 2100h), and no..."
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"we faced the street, had a large balcony, perfect for coffee in the morning"
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