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The Inn at Centro Historico

Traveller (7)
Dining (18)
Room & Suite (14)

About

Location
Cleanliness
Service
Value
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Non-smoking hotel
Room features
Air conditioning
Good to know
HOTEL CLASS
30Reviews
42Photos
5Q+A
4Room tips
Traveller rating
  • 11
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Popular mentions
This hotel is under full construction. There is no hot water, and your room is covered in dust. One of the employees took my credit card info and made several purchases online. I am in the middle of filing a claim against the hotel.
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Response from HectorR2175, Director General at The Inn at Centro Historico
Responded 2 weeks ago
Dear C2378690; May I have your e-mail where I can reach you please directly? my e-mail is hector.rubio@theinnresorts.com
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As with the previous review, plaster dust was everywhere on the second floor. Walked out into a cloud one time. Work started at 6am each day with loud pounding. My balcony room had excessive street noise every night and morning and Friday night the music was thumping past 3am.
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Response from HectorR2175, Director General at The Inn at Centro Historico
Responded 2 weeks ago
Dear Ricomalo, thanks feedback and comments, we would love to get in touch with you directly to hear more about all these situations. My e-mail is hector.rubio@theinnresorts.com
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We stayed at the Inn for three nights, February 20 to 23. We knew there was construction going on, however on our third day the workers were sanding the walls and ceilings of the third floor - our floor. When we arrived back to our room in the mid afternoon we could not see to
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Response from HectorR2175, Director General at The Inn at Centro Historico
Responded 2 weeks ago
Dear Patti2708 thanks a lot for your feedback and comments, we would love to get in to touch with you to talk personally, my e-mail address is hector.rubio@theinnresorts.com
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This is a nice hotel located in the historic district two blocks from the Plaza Machado. The room was clean and fresh. Rooms with a balcony are quite pleasant and there is a small hotel courtyard available to relax in if you want to be outside in the open air. I would
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Response from HectorR2175, Director General at The Inn at Centro Historico
Responded 2 weeks ago
Thanks a lot for your comments and suggestions, looking forward for your next trip back to these piece of jewel.
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The Inn at Centro Historico is in the perfect location for the historic area of Mazatlan. The staff were great. They were doing construction to add elevators which will make hauling bags to rooms much easier. Unfortunately there was a lot of noise from the work but at least it
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Response from HectorR2175, Director General at The Inn at Centro Historico
Responded 2 weeks ago
Dear TravelinMan1209 thanks a lot for your feedback and comments, we are working on a new product and we would love to give us the opportunity to serve you as you deserve and change your perspective from our hotel.
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This is the layer of dust on our door after they had cleaned the hallway.
Photo provided by managementThe Inn at Centro Historico
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123
Is there a beach shuttle and what beach does it take you to?
Hola, si existe un servicio de transporte a la playa del hotel the inn(en la zona dorada de mazatlán), sin costo, los horarios te los brindan en la recepcion. Del hotel puedes trasladarte caminando a la playa olas altas :) Hello, if there is a shuttle service to the hotel beach the inn (in the golden zone of Mazatlan), at no cost, the schedules will be provided at the reception. From the hotel you can move walking to the olas altas beach.
-1 votes
will the renovations be completed by Dec. 2017?
Is there secure off-street parking for a motorcycle?
Yes. There is a 24/7 security in and around the hotel.
0 votes
No tengo ese dato, hay llamé al hotel por una duda que tenia pues la otra semana vuelvo a ir. Si lo deseas te puedo averiguar y te cuento
1 vote
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hola como es eso que hay trasportacion hacia ala playa? del mismo hotel? no que quedo claro
Si hay horarios específicos, puedes revisarlos directamente en recepción al llegar al hotel, son muy amables y pueden agendarte en la lista de transportación.
0 votes
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"Get a room off the busy street side if you like to sleep."
"Wait until the renovations are completed to book this hotel"
"A room towards the back of the hotel is quieter. 232 was all the way at the back."
"It is hard to give a good tip. Just be patient. A great deal of Mazatlan is under going construction, reconstruction or remodeling."
PRICE RANGE
US$59 - US$152 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
66
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