We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mayan Palace Mazatlan

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Management photos
Mayan Palace Mazatlan
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

359 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 152: English reviews
Temecula, California
Reviewed 1 week ago NEWvia mobile

Having visited 2 other Mayan proprietary in Mexico, I unfortunately took for granted that the Mayan Sea Garden in Mazatlan would be just as good. My mistake. Nothing opulent, breath taking or even interesting about this property. The buildings are 40+ years old as is the room decor. I will say that as far as functinality, our 2 bedroom was...

 Report
Helpful?
Thank WanderWomanTravel
Natchitoches, Louisiana
Reviewed 1 week ago via mobile

Walter was very accommodating and nice! Easily my favorite person at the hotel. When deciding hotels I recommend this one just because Walter is so awesome. They just redid the pool and the water feels so awesome too. Go find Walter.

 Report
Helpful?
Thank sheacorey13
Reviewed 1 week ago via mobile

We have had a wonderful stay at this resort so far! The staff is helpful and there are many reasonably priced activities to take part in. But, Walter Kelly has by far been our favorite! He is the activities coordinator. He has invited us to all of the special activities and we have enjoyed them all, from Casino Night to...

 Report
Helpful?
Thank CaseyDixon
Reviewed 1 week ago via mobile

Excellent professional massage in a very relaxed setting… One of the best massages that I have ever had by a therapist who teaches other massage therapists. Massage can be arranged by going to the front desk Highly recommended. Very affordable.

 Report
Helpful?
Thank Philip C
Reviewed 3 weeks ago via mobile

I had a very nice time in Mayan palace in Mazatlan Mexico its really beautiful there is very nice staff here and a lot of activities to do Katya , dalice exalted girls it was a very beautiful night when we saw the super moon I renamed this place to everyone you will have a good time like I did.

 Report
Helpful?
Thank Alejandro V
Reviewed 21 October 2016

The Mayan Palace is about 40 years old. As a resort and hotel it has become quite antiquated. Maintainence has been deferred at the pool and this lovely place has come to its end. We heard that it will be demolished within a few weeks, along with the Sea Garden.

 Report
Helpful?
2Thank 513mitchellp
Seattle, Washington
Reviewed 18 October 2016

Just spent two weeks at the Mayan Palace. First of all I am an owner at this timeshare. As usual I am pressured to go to the owners update which I detest. It's always the same pitch. Other than that I continue to return to this resort for two reasons. The employees are the BEST! The Joy group of Dalice,...

 Report
Helpful?
Thank tak211
San Diego, California
Reviewed 21 September 2016 via mobile

Spent two weeks at Mayan Palace and had a great time. Everyone there were very nice and very professional. They always had some kind of activities going on and made sure everyone was invited to participate. It was a lot of fun.

 Report
Helpful?
Thank Robert O
A TripAdvisor Member
1 review
2 helpful votes
Reviewed 15 August 2016 via mobile

this is my first time in the Mayan Palace Mazatlan and to tell everyone the truth it needs more. I think it is more of a sea garden than a Mayan Palace. The hotel is pretty big ig has two pools which needs service. They say they are going to remodel hopefully they do, the waiters are outstanding and the...

 Report
Helpful?
2Thank A TripAdvisor Member
San Antonio, Texas
Reviewed 22 July 2016 via mobile

The hotel was great! I liked everything about it! My sister played with the activities staff the were really fun. Dalice was excellent with the kids she did games for them. My family and I had a great time, it is really recommended, hopefully I can come back next year!

 Report
Helpful?
2Thank Ahm3D999

198 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (179)
Viewed
Pool/Beach Area (36)
Viewed
View from Room (13)
Viewed
Dining (5)
Viewed
Room/Suite (11)
Viewed
Hotel & Grounds (24)
Viewed
Family/Play Areas (1)
Viewed
Other (89)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Room/Suite (5)
Viewed
Hotel & Grounds (4)
Viewed
Dining (7)
Viewed
Pool/Beach Area (2)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mazatlan hotels
1.5 mi away
Pueblo Bonito Emerald Bay
3.6 mi away
Hotel Playa Mazatlan
Hotel Playa Mazatlan
#4 of 80 in Mazatlan
1,595 reviews
1.8 mi away
Pueblo Bonito Mazatlan
Pueblo Bonito Mazatlan
#9 of 80 in Mazatlan
1,382 reviews
Show Prices
Show Prices
Show Prices
2.8 mi away
The Inn at Mazatlan
The Inn at Mazatlan
#7 of 80 in Mazatlan
591 reviews
2.6 mi away
El Cid El Moro Beach Hotel
2.0 mi away
Oceano Palace
Oceano Palace
#63 of 80 in Mazatlan
837 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Come to the pearl of the Pacific. This charming spot welcomes you with beautiful beaches and the warm hospitality of its attentive staff. Relax under a palapa on the beach, explore old Mazatlan or indulge your passion for deep-sea fishing. The brand new Mayan Palace Mazatlan spreads out over the ten acre beachfront location featuring spacious one and two bedroom suites with all necessary amenities and full hotel service: Acqua Restaurant, La Ola Beach Bar and Sunset snack-bar. Room service 7:00 to 22:00. Two heated outdoor pools overlooking the Pacific Ocean and one indoor pool for Winter season convenience. Fitness Center, Sun Mini-Super Market on-site, Boutique, Gift shop and many more. ... more   less 

Additional Information about Mayan Palace Mazatlan

Address: Av Sabalo Cerritos | Zona Hotelera Norte, Mazatlan 82100, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Hotel Class:4 star — Mayan Palace Mazatlan 4*
Number of rooms: 268
Also Known As:
Mayan Palace Mazatlan Hotel Mazatlan
Hotel Style:
#2 Luxury Hotel in Mazatlan
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Mazatlan staff and other travellers.
24 questions
Ask a question

See all questions (24)

Questions? Get answers from Mayan Palace Mazatlan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with odd numbers face the pool/ocean”
 of 5 bubbles tak211, 17 Oct 2016 | Read review
“Rooms in the Mayan tower are excellent but the best views are above the 3rd floor facing the ocean. Ice machines on the odd numbered floors.”
 of 5 bubbles dro206, 28 Jun 2016 | Read review
“The tall stand alone building is newer (8 years old) and was separate from the main building. It was large and comfortable.”
  • Nice accommodations, comfortable bed..
 of 5 bubbles GoEveryYear, 27 Apr 2016 | Read review
“Be insistent about what you want, otherwise you will be shuttled off to a lesser location.”
 of 5 bubbles PatriciaDiane, 22 Apr 2016 | Read review
“the higher you go, the better the view of the city.”
 of 5 bubbles L4036CQpaulw, 19 Apr 2016 | Read review
5 of 5