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thelocal Hotels Mazatlan

Traveller (68)
Room & Suite (77)
Pool & Beach (13)

About

Location
Cleanliness
Service
Value
Donde disfrutará de innovadores y auténticos momentos que excederán las expectativas del viajero moderno, con la mejor experiencia de ver y ser visto. Localizado en la playa de Zona Dorada, aquí disfrutará de la puesta de sol única en el Pacífico Mexicano, con la auténtica hospitalidad y sabor de Mazatlán. Nuestro hotel ofrece una selección de habitaciones y amenidades que la harán disfrutar de momentos inolvidables mientras goza de las vacaciones de sus sueños o de su viaje de negocios.
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Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Babysitting
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Public Wifi
Wheelchair access
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Room features
Air conditioning
Minibar
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Great View
HOTEL CLASS

Location

Full view
Contact
905 Avenida Camaron Sabalo, Mazatlan 82110 Mexico
Getting there
Gen Rafael Buelna Airport15 mi
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52Reviews
139Photos
9Q+A
3Room tips
Traveller rating
  • 15
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  • 10
  • 7
  • 10
Time of year
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Popular mentions
This hotel is a refreshing change from your typical busy, loud and crowded all inclusive. It is a great place to relax, sit by the beautiful pools and indulge in the amazing views. There is no entertainment team, disco or loud music. What they do have are incredible staff, from
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We stayed for two weeks and could have stayed longer. The hotel is clean the food was great and the staff are truly amazing! All the staff from the restaurant, to the bar, to the housekeeping,& security were always happy and smiling this tells me they love working there and love
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We are currently staying at this resort. We arrived yesterday. We booked this trip for my husband's 40th birthday. We've been to Mazatlan before and love this area. The hotel itself is very nice and new. The staff, very accommodating. Now let me get to the bad... By the time we
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Response from thelocalmzt, The Management Team at thelocal Hotels Mazatlan
Responded 3 weeks ago
Dear Tamara Schmidt, We are sorry that your stay was not living up to your expectations, but unfortunately sometimes expectations are not aligned with reality. Unfortunately you decided to place your very negative rating of our hotel, instead of contacting us during your stay, without giving us a chance to discuss your concerns with you, and help you to understand the situation. We hope you appreciate our initiative to contact you as soon as we read your comment on the internet, and offered you an explanation as well as an upgrade to an ocean view room, perhaps a bit more quiet, and also we discovered together there was fault on your phone, so the other end could not hear you, for which we sincerely apologize, also as it caused the confusion with room service. There is an old saying in our industry that the guest is always right. You decided to come to Mazatlan, in the most busy and desirable week of the year, where the world’s 3rd biggest carnival is taking place in the streets of Mazatlan, which is an inferno of happy people where many have a drink or two… or three, with excitement, loud music , noise, extravagance, show, parades, beauty, laughter, happiness, etc., and then you complain about street noise. You also decided to come to Mexico and complaint that lunch is not served at 12 Noon, when the respect for local culture and tradition, is that lunch in the country you decided to visit is 14.00 to 16.00,, and our restaurant is opening at 13.00, which you can also read on the website of the tour operator you booked through, or on signage in the hotel, or in the welcome booklet information you receive on arrival. We hope in the end you had an enjoyable stay, and that our face to face meeting with you, gave you the insight into why the LOCAL carnival made Mazatlan noisy during your stay, and why our restaurant opening hours are the way they are, respecting LOCAL culture and traditions, which is the foundation of The LOCAL Hotels. Kind regards
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We stayed for 1 week this month.Great view of the ocean. Staff friendly, hotel clean (except lobby washroom that smelt musty and moldy). Food very good except 1 meal. This is NOT a 5*. To get to the beach you had to walk through the underground parking lot. Broken lounge chairs
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Response from thelocalmzt, The Management Team at thelocal Hotels Mazatlan
Responded 15 Feb 2019
Dear Jakoba, Thank you for taking the time to leave your comments! They have been shared with our team. The new management is refocusing its attention towards improving the guest experience. As an example since yesterday the restaurant is no longer lit as a high school cafeteria, the lights have been dimmed, individual table lamps are placed on each table, music is from Michael Bublé and our guests loves it! As you can see, new management shares your views and we are confident you will enjoy your next stay with us!
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+1
From the moment we arrived,,,the staff,,rooms ,,views and food were spectacular....could not of asked for a better getaway,,,the desserts were beyond yummy and the 18th floor bar overlooking the ocean was simply wow....peaceful rooms (we were ocean view) the waves at night were
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Response from thelocalmzt, The Management Team at thelocal Hotels Mazatlan
Responded 15 Feb 2019
Dear Colleen, Thank you for taking the time of leaving your comments and thank you for putting a smile on the face of our employees when we share your comments with them! It was a pleasure looking after you and we are happy you enjoyed the new level of service at the Local hotels. We hope to welcome you back soon!
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All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Photo provided by managementthelocal Hotels Mazatlan
Deluxe Ocean View
Photo provided by managementthelocal Hotels Mazatlan
Pools
Photo provided by managementthelocal Hotels Mazatlan
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12345616
Hi ..do the rooms have a mini fridge and coffee maker? What is the entertainment and beach like?
What about beach access?
Is there beach access yet? Are there nightly shows?
No and no
1 vote
Is there beach access yet? Are there nightly shows?
do you offer all inclusive?
Hello! Yes, the Plan that offer is All Inclusive. Best Regards
0 votes
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12
"All rooms have balconies. Best ocean view from a higher level. (18 storey building). Three elevators worked well"
"No comments"
"Ask for the ocean view and the suites are amazing!"
PRICE RANGE
US$74 - US$295 (Based on Average Rates for a Standard Room)
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
281
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