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Emporio Mazatlan

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Traveller (257)
360
Panoramas (40)
Room & Suite (201)

About

Location
Cleanliness
Service
Value
GreenLeaders Platinum level
With architecture in the contemporary style, the hotel offers a stunning view of the Pacific Ocean and the ideal atmosphere for enjoying a relaxing break in its refurbished facilities. You can also enjoy a wide variety of gastronomic delights, in particular our seafood specialties.
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Property amenities
Pool
Restaurant
Room service
Free parking
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Family
Centrally Located
HOTEL CLASS
Hotel links
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910Reviews
580Photos
11Q+A
25Room tips
Traveller rating
  • 293
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  • 165
  • 90
  • 82
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Popular mentions
Nice location,the hotel was recently renewed. During our stay there were 5 weddings but non of them made a conflict with our stay. Eventhough we stayed during Christmas time the hotel and near places were not packed full of people, mazatla is a good option when you want to
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Response from Salvador G, Director General at Emporio Mazatlan
Responded 31 Dec 2018
Hi yello_jr Thank you for your feedback about your recent stay, it is an excellent incentive for everyone part of this great team at Emporio Mazatlan. We hope to host you within the very near future. Greetings.
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When we (8 of us ) arrived, several small groups were waiting. The Staff brought in a large table for us. Pleased with prompt service. Suggest Omelette area be reviewed for better arrangements. An assistant to help cook, would speed up the process. Tasty food- chocolate buns-
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Response from Salvador G, Director General at Emporio Mazatlan
Responded 31 Dec 2018
Hi Anna B We appreciate your valuable comments about your recent experience, our food & beverage manager and executive chef have been involved to improve on kitchen a la minute. We hope to have the opportunity to host you and your family very soon. Regards.
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Family of 4 (2 kids 1yo and 3yo) We stayed at this location in november 2018. Pool area: While making our reservations we looked for hotels with heated pools and a kids area. The hotel staff confirmed they had both things over the phone and from their social networks On our
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Response from Salvador G, Director General at Emporio Mazatlan
Responded 16 Dec 2018
Hi Jaime V Please accept our sincere apologies for the inconveniences during your last stay. Your valuable comments were attended for our engineering team and now all services described are working properly. We will appreciate the oportunity to host you within the near future, please let us know in advance, will be a pleasure to have special attention for you and your family. Best regards.
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We are two families traveling with 3 kids (under 4 years old), before booking in Emporio, we called to ask if they had climatized pools, they confirmed us over the phone and via inbox on Facebook that they do control the temperature on the pools.... based on that, we booked in
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Response from Salvador G, Director General at Emporio Mazatlan
Responded 18 Nov 2018
Hi yazlechuga We appreciatte your comments about your recent stay, thak you very much for your preference, please accept our sincere apoligy if we couldn´t met your expectations about the temperature on the pool. It is true that we control the temperaturate and we understand that wasn´t enougth, our engeneering team have taken proper steps to avoid it happen again. We hope to have the opportunity to host you and your family within the very near future. Best regards.
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Really good see sight view with direct access to the beach, very nice swim to the islands in front of the hotel. Very friendly people, always willing to help, nice and clean accomodations and exceptionnal food. I often travel to Mazatlan for business, and after having tried many
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Response from Salvador G, Director General at Emporio Mazatlan
Responded 4 Nov 2018
Hi ClaudeRobinson Thank you very much for yor valuable comments about your recent stay, every one as part of this great team energizes to continue offering outstanding service. We hope to have you back in Mazatlan as soon as posibble. Greetings.
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Album Categories
All photosTravellerRoom & SuitePool & BeachDining Business Centre & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorEmporio Mazatlan
The Standard at the Emporio Mazatlan
Professional photo exclusively commissioned by TripAdvisorEmporio Mazatlan
The Master Suite at the Emporio Mazatlan
Professional photo exclusively commissioned by TripAdvisorEmporio Mazatlan
The Prestige Suite at the Emporio Mazatlan
Professional photo exclusively commissioned by TripAdvisorEmporio Mazatlan
The Master Suite at the Emporio Mazatlan
Photo provided by managementEmporio Mazatlan
Guest room
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How much do does the brunch buffet cost? What are the hours?
Couple of times i visited the restaurant was about 9am. They had it for 195 pesos (abt 10usd) for the "all you can eat". Kids under 4 years old do not pay. Food was good and they had omelettes, local food and several other options.
0 votes
Are there palapas on the beach?
No. But there is a private sandy area on the hotel property with umbrellas, showers and bar service. The area is small and sits higher than the actual beach. There's a walkway down to the beach below.
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Are the rates on the hotel website all inclusive? I didn't see an option to add this.
we have only European plan, we don't have all inclusive rates, regards,
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Hola misaeln12 Por el momento si contamos con disponibilidad para esas fechas, por favor ingresar a nuestra sitio web en donde encontrara las mejores tarifas ingresando el numero de personas adultos y menores que viajan con usted. Esperamos tener la oportunidad de atenderle muy pronto.
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Hola buenas tardes, para hoy ya no tenemos disponibilidad pero mañana si tenemos todavía aunque de manera limitada, el precio por noche es de 1785 impuestos incluidos en plan europeo, es decir solo hospedaje, no tenemos todo incluido. De antemano, agradecemos su preferencia, sera un gusto atenderle.
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123
"All rooms are really good."
"Rooms parallel to street are too noisy... in the night Mazatlán is very active!!"
"Go for the suite option...just not in February, because we'll be coming back and will need a room."
"All rooms are OK, but closer to the ocean is best option for the view and less noise from outside although noise never was a problem for us."
"Get a room that overlooks the quad. You get a view of the sea and the pool."
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PRICE RANGE
US$85 - US$247 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
emporio mazatlan hotel mazatlanemporio hotel mazatlanemporio resort mazatlan
LOCATION
MexicoPacific CoastSinaloaMazatlan
NUMBER OF ROOMS
133
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