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El Cid Castilla Beach Hotel

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Traveller (1616)
Room & Suite (524)
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Overview
  • Excellent49%
  • Very good28%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“lobby bar”(176 reviews)
“time share”(168 reviews)
“la pergola”(74 reviews)
Wifi
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,219)
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Traveller rating
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1,101 - 1,105 of 2,151 reviews
Reviewed 2 April 2014

Great hotel, great location, great service! Really loved our stay at the El Cid. Really have nothing bad to say at all. I particlarily really liked the live performances at dinnertime. I am a big fan of dance, and no one can dance like the...More

Thank ylekiote
Response from GMELCID, Director General at El Cid Castilla Beach HotelResponded 4 April 2014

Dear, ylekiote I have read your recent review and I would like to take this opportunity to sincerely thank you for your positive feedback. I was delighted to read that you enjoyed your stay with us. This kind of comments inspired me and our staff...More

Reviewed 2 April 2014

We spent two wonderful weeks at the El Cid Castille Resort with family. The staff were all very friendly and helpful and really made us feel welcome. The service was great, the food was very good with a large choice at the Pergola. We had...More

1  Thank Evelyn S
Response from GMELCID, Director General at El Cid Castilla Beach HotelResponded 4 April 2014

Dear, Evelyn S On behalf of the team of El Cid Castilla we wish to thank for having chosen us all other options in the area. We are delighted to hear that you fully enjoyed your stay and that your expectations were exceeded. Your comments...More

Reviewed 1 April 2014

So took the family during Christmas break knowing it might be crowded at that time. And also knew that it seemed cheap for the time of year. What a disappointment. I found the beaches were crowded and often strewn with garbage. The number of vendors...More

1  Thank DavidTroy
Reviewed 31 March 2014

I took my boys and mom to Mazatlan, it was a first for us all. My travel agent had high praise's of this resort but my first impression was not good! Our bus dropped us off on the street in front of senor frogs. But...More

Thank marj s
Response from GMELCID, Director General at El Cid Castilla Beach HotelResponded 31 March 2014

Dear, mari, s First of all, thank you so much for your review regarding your recent stay with us. I am very happy to read that your first impression was a big smile for our front desk staff that the room was on your needs,...More

Reviewed 30 March 2014

We stayed at the El Cid Marina property from March 23 to 29. It was a very nice experience with friendly staff. We used the Kid's club at their sister hotel at El Cid Castilla. Our children - daughter (9 yrs) and son (12 yrs)...More

Thank Aluris
Response from GMELCID, Director General at El Cid Castilla Beach HotelResponded 31 March 2014

Dear, Aluris What a pleasant comment! Best appraisal any hotel can get is a promise that our guest is going to stay with us again and your high recommendation by your daughter and son is even more valued. Because of the good service in kids...More

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About
Awards & Recognition
GreenLeaders Platinum level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Bar/Lounge
Spa
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Babysitting
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Laundry Service
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Spa
Golf course
Heated pool
Outdoor pool
Details
Price range
US$87 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#9 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$87 - US$379 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Mazatlan
#6 Business Hotel in Mazatlan
#7 Spa Hotel in Mazatlan
#7 Family Hotel in Mazatlan
#9 On the Beach Hotel in Mazatlan
#12 Romantic Hotel in Mazatlan
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1616)
Room & Suite (524)
Pool & Beach (442)
Dining (193)
Family and Play Areas (19)
Amenities (11)
Business Centre & Event Rooms (10)
Questions & Answers
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Vivi G
17 April 2018|
AnswerShow all 3 answers
Response from GMELCIDRESORTS | Property representative |
Dear guest, Thank you very much for contacting us through the forum questions of Trip Advisor. Regarding your question, yes you get a towel card on your arrival. And you also have towels in your room. We are pretty sure... More
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Txn_Travelr
5 April 2018|
AnswerShow all 2 answers
Response from GMELCIDRESORTS | Property representative |
Dear Future Guest, Thank you for contacting us through the Trip Advisor forum questions. Regarding your question, of course you are able to eat at the Castilla and Moro if you are staying at el Cid Granada. We are sure... More
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Pamela P
4 April 2018|
AnswerShow all 5 answers
Response from GMELCIDRESORTS | Property representative |
Dear Pamela, Thank you for contacting us through Trip Advisor forum questions. Yes, all our rooms have safes in there. We are pretty sure you will love your stay. Sincerely,
1
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Room Tips
"The room was very clean and linens changed regularly. Fresh towels every day."
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"Try a room in a higher level in the big tower for the most amazing ocean views — and beautiful sunsets!"
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"Corner unit is the best view. Room numbers ending in 17."
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"The rooms were slightly small & the beds a little hard, but it was very clean with a nice view."
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