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El Cid El Moro Beach Hotel

CancelonUS$113*
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GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$173*
US$113*
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US$173*
US$173*
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El Cid El Moro Beach Hotel
El Cid El Moro Beach Hotel
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1,587 Reviews from our TripAdvisor Community

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There are newer reviews for El Cid El Moro Beach Hotel
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Showing 1,206: English reviews
Saint Louis, Missouri
Reviewed 1 week ago NEW

All needs met!!!!!!! Good food, meal selection excellent and great service! Would go back in a heartbeat. Very clean and good room service. Lovely swimming pools. Great family entertainment. Wide variety of thing to do.

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Helpful?
Thank mhwdk
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, We are very happy to hear we met all your expectations and that you enjoyed your vacations with us at el Cid Moro. Thank you very much for taking the time to share your comments through Trip Advisor. We hope to continue being your choice the next time you come back to Mazatlan. Kind Regards, Germán Fayad General...

Reviewed 1 week ago

Water in ALL Pools was VERY COLD! We visited El Cid Marina and found out the water in those pools was VERY WARM & pleasant. Food could be better. Too much construction and noise because of it. If ever using El Cid we suggest El Cid Marina much much nicer.

Review collected in partnership with this hotel
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Helpful?
Thank claudiagE6122LJ
Calgary, Canada
Reviewed 1 week ago

25th floor noisy from outside noise on beach and street. All-inclusive did not include in-room coffee and bottle water - extra charge! Food slightly above average. Most staff really great. Wi-Fi expensive $65 US per device per week! Shuttle staff upon arrival great, however, time share person accompanied and worked the sales pitch all the way to the resort! Grounds...

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Helpful?
Thank pukstpr29
Calgary, Canada
Reviewed 1 week ago

the food was excellent rooms very clean the customer service was awesome that was the best vacations so far the location and views from our room amazing so muchas gracias y definitivamente volvemos a utilizar sus resort para vacacionar muchisimas gracias

Review collected in partnership with this hotel
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Helpful?
Thank chrstopherg
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review
Google Translation

Estimado Sr. Gonzalez, Muchas gracias por tomarse el tiempo de escribirnos sus comentarios por medio de la plataforma de Trip...

Diamond Bar, California
Reviewed 1 week ago

Exceeded our expectations. This place is excellent for family vacations, couples and friends. We celebrated our wedding anniversary here. Adria, Alexandra and Jorge are knowledgeable about this place. The front desk, concierge and restaurants on site are great. We considered this property our home away from home.

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Helpful?
Thank Nestie12345
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, We are very happy to hear that you spent your wedding anniversary here with us at el Cid Moro. Thank you very much for sharing your feedback through Trip Advisor. It is wonderful to hear that all our staff was kind and helpful during your vacations and made of your special trip something unforgettable. We hope to see...

Reviewed 1 week ago

This was our first time to this hotel & to Mazatlán. Not planning on going back anytime soon! The trip got off on the wrong foot because of missed flights (airlines fault...not ours) and no luggage for 2 days!!!! With that said the weather was perfect but the hotel not so much. The food is average (we did the all...

Review collected in partnership with this hotel
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Helpful?
Thank dianebY8257ZX
Seattle, Washington
Reviewed 1 week ago

I was on the 26th floor of El Moro. It was beautiful. The room was lovely, the service was great. The food was just ok, but I had reasonable expectations. There were a LOT of kids. I had all inclusive and was there by myself. I don't really drink so don't know how cost effective that was given how many...

Review collected in partnership with this hotel
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Helpful?
Thank mnrg
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding the experiences with our staff, our service and our facilities. I am very pleased to hear that our staff attended to all of your expectations and made of your vacation at El Cid Moro something special Our objective is to always provide the best experiences ever to...

Arlington, United States
Reviewed 2 weeks ago

Our first time to Mazatlán we had a very memorable stay at El Cid El Moro. The people, food, and services at El Cid were excellent and the beach was right outside and very beautiful. Our unit was excellent with great ocean view. The town has lots of history, fun to walk the boardwalk, easy to get around town, and...

Review collected in partnership with this hotel
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Helpful?
Thank Chris R
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Chris R, I am very happy to hear your stay with us was everything you were hoping for vacations and that you had a memorable stay with beautiful views. Thank you for taking the time to share your review through Trip Advisor regarding the experiences with our staff, our service and our facilities. We will be awaiting your return...

Valencia
Reviewed 2 weeks ago

I visit Mazatlan once a year. I LOVE the service at El Cid. Thank you Luis Enrique, captain of La Concha restaurant for all your attentions. Gerardo and Cande were also great!!! From the pool area, Franciso was awesome, Betty our house keeper was was excellent. Austin, from the beach area was always available to help. Veronica from client services...

Review collected in partnership with this hotel
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Helpful?
Thank Sandra B
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Mrs. Sandra B, Thank you very much for your awesome feedback regarding your recent vacations in Mazatlan. We are very happy to hear you visit us every year. It is wonderful to hear that you enjoyed your time with us and that you had a great time with our staff who made of your vacations something special. Be assured...

Edmonton
Reviewed 2 weeks ago

great location, great staff who seem to remember you from previous visits, and a great hotel food good, weather gorgeous, what more could one ask for... entertainment is ok - but didn't really come for that. Pool for members is a great idea.

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Helpful?
Thank jvs000
GMELCIDRESORTS, Director General at El Cid El Moro Beach Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to share your review regarding your recent stay at el Cid Moro. We are very happy to hear that you enjoyed your vacations and that you had a good time. We hope to continue being your choice every time you come back to Mazatlan. Kind Regards, Germán Fayad General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
  • Spa
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover paradise by the sea at our breezy oceanfront El Cid El Moro Beach hotel with exquisite palm-lined beaches, endless diversions andfriendly staff ready to facilitate your dream vacation. Treat yourself to snorkeling, sailing, and deep-sea fishing; savor international cuisine and warm tropical breezes at oceanfront La Concha;swim in two large connecting pools featuring cascades and rock formations, swim-up bars and snack areas. Enjoy indulgent spa treatments, golf, and tennis just a stroll away at nearby El Cid Golf Country Club. El Moro is also conveniently connected to the pools, beach, and restaurants of sister hotel El Cid Castilla Beach,and it is ideally situated near the eclectic restaurants, bustling nightlife, and diverse shopping in the Golden Zone. • Ideal for Couples and Families • Upscale Resort right on the Beach • Gourmet Beachfront restaurant La Concha and Mexican-style La Cascada • All Suites withPrivateBalcony • European, All-Inclusive & Elite All-inclusive Plans • Large connecting pools with water cascades, rock formations waterfalls and swim-up bar and snack area • Easy access to facilities at neighboring El Cid Castilla Beach and El Cid Granada hotels • WIFI Internet Access • Short walking distance from El Cid Country Club, offering golf, tennis, spa, and a fitness center • Pronatours Tour Desk • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid El Moro Beach Hotel

Address: Av. Camaron Sabalo S/N, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: £81 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Cid El Moro Beach Hotel 3.5*
Number of rooms: 390
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Hotwire, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your El Cid El Moro Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Cid Moro Beach Hotel
El Moro Tower El Cid Mazatlan
Hotel Style:
#3 On the Beach Hotel in Mazatlan
#3 Spa Hotel in Mazatlan
#5 Family Hotel in Mazatlan
#7 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid El Moro Beach Hotel staff and other travellers.
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Questions? Get answers from El Cid El Moro Beach Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“First room bed was very uncomfortable but whne we were moved to a King room our sleep was great”
beverlyannb2017, 22 May 2017 | Read review
“Nothing to add, rooms were quiet, and great.”
964isaacm, 19 May 2017 | Read review
“Rooms are excellent and very clean. Bed was firm for my liking but otherwise it was great.”
marktZ4471XH, 18 May 2017 | Read review
“Check your A/C to make sure it's working, bring your own coffee or buy some at the grocery store below the hotel, the bottled water in the room they charge you for so just get bottled water from the bars, it's free.”
, 18 May 2017 | Read review
“We had a condo on the 23rd floor with a nice view ,the disco next door made your ears vibrate. We moved after 2 nights to a condo on the 8th floor,over the pool area. Much better! Evenings were nice and we opened the Windows and could hear the ocean all night. It was cool enough that we didn't need the air conditioner at night.”
sharalenl, 17 May 2017 | Read review
5 of 5
Cancelon
US$113* /night
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Booking.comUS$173
Expedia.comUS$173
Bookit.comUS$166
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Prices are for 1 room, 2 adults
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