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El Cid Granada Country Club

CancelonUS$82*
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Certificate of Excellence
GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$82*
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US$203*
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El Cid Granada Country Club
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661 Reviews from our TripAdvisor Community

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Showing 381: English reviews
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Mazatlan, Mexico
Reviewed 5 days ago NEW

I love everything about it except they are not very good at keeping there golf course in half decent shape... the course has now turn to a cow pasture and very hard to golf on.... we paid a lot of money on due and should atake least get a half decentry fairways a greens ... in mine a a lot...

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Helpful?
Thank dmempty
GMELCIDRESORTS, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, First of all I would like to thank you for taking the time to share your feedback with us regarding your recent stay in Mazatlan. It is through guest reviews such as yours that we can assess the standards of our service, and therefore make changes, so as to meet and exceed your expectations. We are thankful for...

Gold Coast, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 11 April 2017

This was our very first all inclusive vacation and was comparable in food, staff, and facilities as many of the numerous cruises we have been on. The beachside lunch buffet and dinner buffet feature different dishes every day and the staff were extremely attentive bringing drinks before you even realized your glass was empty. Speaking of drinks, they are not...

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Thank DECretired
About Hotel's Favourite Review
GMELCIDRESORTS, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, I am very happy to know your stay with us was everything you were hoping for a beach resort. Thank you for taking the time to share your comments regarding the experiences with our staff, our service and our facilities. We are very glad to hear we met all your expectations and that all our staff attended to...

Reviewed 1 week ago

We had a great time at the El Cid Granada in Mazatlan. Although the hotel is older it is well kept and clean. We had use of the facilities at the El Cid Castillo and Morrow which was connected by a pedestrian overpass. The staff were great and the food good. The resort has a fantastic in house bakery! Just...

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Helpful?
Thank edmundb434
GMELCIDRESORTS, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, We are very happy to hear you spent your vacations with us at el Cid Granada. Thank you very much for taking the time to let us know your comments regarding our services. It is wonderful to hear that all the staff was great and made of your trip something special. We hope to continue being your choice...

A TripAdvisor Member
Level Contributor
6 reviews
Reviewed 1 week ago via mobile

I will keep this review very simple, not a good place to stay. The receptionist was not very friendly, gave us no information regarding internal rules like needing to make reservations to one of the restaurants 24 hrs in advance. We try going to one Restaurant and although it was empty we couldn't get in because we had no reservations....

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Thank A TripAdvisor Member
Calgary, Alberta, Canada
Reviewed 1 week ago

We went to this resort in March 2017. This was our first time in Mazatlan. The Sunwing organizer on our bus was great. He was very informative and funny. We got to our hotel and had to walk across the street from the main hotel (Castilla). We were checked in very quickly. When we got to our room we were...

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Helpful?
Thank Kellie J
GMELCIDRESORTS, Director General at El Cid Granada Country Club, responded to this review

Dear Mrs. Kellie J, Thank you for sharing your experience with us through Trip Advisor regarding your recent stay with us at El Cid Granada. We are very pleased to hear that all our staff attended to all of your expectations and made of your vacation something unforgettable. Be assured they will receive recognition for their good efforts. Comments like...

Paris, Canada
Reviewed 4 weeks ago

So.. Let me begin with the good about this place. They keep things clean. Room was spotless. Now the downside.. I was in room 2023, the sound of vibrations from the laundry room was bad. I asked several times to move to another room. Nope that isn't happening. Nothing like no sleep. The buffet is in the main building Castilla...

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Helpful?
Thank Roy N
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Mr. Roy, Thank you for taking the time to provide a review of our hotel and we appreciate the fact that you liked the room and the cleanes. However, we are disappointed in ourselves as we were not able to meet your expectations for the inconvenient with the noisy night you have, unfortunately we did not have any report...

Vancouver, Canada
Reviewed 11 April 2017

We are neophytes of Mazatlan and fortunately for us arrived by mid afternoon. We were very pleased with everything about the hotel. The check in procedure was quick, friendly and efficient and we were in our huge room overlooking the pool in short order. Such short order that we were poolside in minutes and I'd jumped in shortly after that....

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Thank ovas1
GMELCIDRESORTS, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, Thank you very much for saying such a nice things about our resort and for sharing with us through Trip Advisor. I felt very happy to hear that we met all your expectations and that you enjoyed your stay in Mazatlan. It is wonderful that all our staff was friendly and helpful to your needs during your vacations....

Arvada
Reviewed 7 April 2017

I would never stay at El Cid again. They charge $10 per day per device for WiFi. For a couple with two phones and two computers, this would be a ridiculous $40. The floor was gritty. I left my key card in the room when I left and was told there would be a charge for issuing another card. The...

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Helpful?
Thank ch1ffchaff
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Guest, It is with regret to have learnt that we did not meet your expectations on your recent visit. In concern to the room key extra charge. I personally verified in our system and I realised to see that no charge has been generated. Here are certain policies and procedures that the hotel must follow in order to be...

North Vancouver
Reviewed 5 April 2017

Our room was remodeled and looked much more up to date. The kitchen cupboards and hot plate area could do with some updating as well. Everything was kept very clean and tidy. Staff was very friendly and helpful. The Granada is very quiet and restful away from the hustle and bustle of the other elcid hotels if that is what...

Review collected in partnership with this hotel
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Helpful?
Thank Dave W
kponzo, Director General at El Cid Granada Country Club, responded to this review

Dear Mr. Dave, First of all I would like to thank you for taking the time to share your comments regarding your recent stay at el Cid Granada. It is through guest reviews such as yours that we can assess the standards of our service, and therefore make changes, so as to meet and exceed your expectations. I am very...

Loves Park, Illinois
Reviewed 4 April 2017

El Cid Granada had spacious rooms, but we had issues with the showers. One shower had all cold water and the other would change from scolding hot and then to cold. The service and hospitality made up for the poor plumbing. :) American dollars are very hard to find, and I would suggest getting pesos before you arrive. Every place...

Review collected in partnership with this hotel
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Helpful?
Thank Rebecca B
GMELCID, Director General at El Cid Granada Country Club, responded to this review

Dear Mrs. Rebecca B, We are delighted you enjoyed your vacation with us at El Cid Granada Country Club… thanks for sharing your trip here. We appreciate the feedback you have provided us regarding the room and shower issues. We take your comments very seriously and have take steps in order to avoid these shortcomings in the future. Please understand...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Golf course
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Concierge
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover the beauty, warmth and tranquility of Mazatlan and experience "Real Mexico" at our welcoming El Cid Granada Country Club. This intimate Mexican-style retreat offers the idyllic blend of pleasure and relaxation making it the ideal hideaway in the heart of the convenient and highly popular Golden Zone.Only steps away from world-class golf, spa and tennis facilities along with the sun-splashed restaurants, beach, and pools of El Cid Castilla Beach, just a stroll away. • Ideal for seniors and guests seeking solitude • Secluded area for relaxing, reading and sunbathing • Garden courtyard swimming pool • Easy access to El Cid Castilla Beach facilities and beach via sky bridge • In walking distance from El Cid Golf and Country Club offering golf, tennis, spa, and fitness center and access to restaurants, including the Prime Grill restaurant, Sushi Bar and Villa Italia. • European & All-Inclusive Plans • Inviting El Patio restaurant serving delicious Argentinean cuisine • WIFI Internet Access • Pronatours Tour Desk at nearby El Cid hotels • Only 18 miles from Mazatlan Airport ... more   less 

Additional Information about El Cid Granada Country Club

Address: Av Camaron Sabalo S/N | Zona Dorada, Mazatlan 82110, Mexico
Region: Mexico > Pacific Coast > Sinaloa > Mazatlan
Price Range: £61 - £336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Cid Granada Country Club 3*
Number of rooms: 120
Reservation Options:
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Also Known As:
El Cid Granada Country Club Hotel Mazatlan
El Cid Granada Country Hotel
Hotel Style:
#4 Family Hotel in Mazatlan
#11 Romantic Hotel in Mazatlan
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Questions & Answers

Here's what travellers have asked, with answers from El Cid Granada Country Club staff and other travellers.
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Questions? Get answers from El Cid Granada Country Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Away from the Laundry room.”
RoyN_11, 26 Apr 2017 | Read review
“Although it is an all inclusive, small tips to waiters etc. are greatly appreciated and get you a little extra attention poolside and at restaurants. The Mexican food was delicious; be adventurous and skip the hamburgers and hot dogs (which must have been good based on their popularity).”
DECretired, 10 Apr 2017 | Read review
“Very good cleaning of the room. Kitchen needs a little more updating.”
L1470UBdavew, 4 Apr 2017 | Read review
“We tipped our housekeeping lady and she made beautiful animals for us! Very cute! Out friends got a bottle of tequila! ”
rebeccabA8636OK, 4 Apr 2017 | Read review
“Let them know what you would like :-)”
A9018XEdonnas, 27 Mar 2017 | Read review
5 of 5
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US$82* /night
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Prices are for 1 room, 2 adults
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