We absolutely love PV, the Marriott has always been our favorite place to stay. From the moment we arrive all the bellman are always there with a warm welcome and of course a tremendous help with all of our luggage. A special shout out to Daniel, Ramon, Adrian, Guillermo, Santiago, Ramiro and Noe, for helping us with so many things from luggage to taxis almost every night. We can’t thank you enough for all your help. Once we settle in and get to the pool Javier was so great with helping us with chairs, towels and umbrellas. Our days at the pool are always so enjoyable because of the wonderful service provided by Richard, Raul, Carlos, Armondo and Ernesto. They are all so friendly and make us feel welcomed every year. We look forward to seeing them year after year. They go above and beyond to make are pool days great. Also the food runner Isreal is a wiz, he is so quick and efficient. The manager of Mikado and Cerviche bar, Audrey is such a hard working lady, she is amazing. Our breakfast is so enjoyable everyday. Andrea always has a smile on her face, never gets frazzled as she is making you a delicious omelet, or chocolate chip Mickey Mouse pancakes, or a waffle, our husbands always tease us that we need to watch and learn from her. She is absolutely amazing! The service at the tables is incredible with Manuel, Roberto, Juan and Yamil, they all make sure we have hot coffee and everything and anything we need. Our room was so nice and clean everyday by Ruby, she did an excellent job. At the Cerviche bar at night, Daniel was terrific, very attentive. We were extremely happy with the staff at the hotel, as always, however we have seen some changes with the hotel, not really sure what is going on. We truly would hate to stay anywhere else, but the room prices have been increasing so much every year that we may have to. Hopefully we will be able to stay again next year, as the Marriott feels like home.…
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.