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Barcelo Puerto Vallarta

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4,012 Reviews from our TripAdvisor Community

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Showing 3,290: English reviews
arkansas
Reviewed 3 days ago NEW

I have written several reviews regarding the hotel but this time I would like it to be about the employees. Where do I start? We have been going for years now and Cain is always the first smiling face we see when we pull up. Lidia at the pool side "taco bar" not only makes the baddest taco in town...

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Helpful?
Thank Beachdream1983
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Beachdream, Thank you for your lovely review and for your trust and loyalty to Barceló Puerto Vallarta, it is indeed a great source of satisfaction to read that once again you had a pleasant stay among us. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation, we will certainly not fail...

Vancouve BC
Reviewed 4 days ago NEWvia mobile

We will be arriving at the Barcelo Puerto Vallarta this Friday, January 20th at 7am. We are so excited! So far, we have received excellent service via email from Rosalba Garcia with cc's to Lucy Carrillo, Alejandro Ventura and Claudia Arce! I emailed with questions as to upgrading our reservation and adding an additional day, and excellent service was provided!...

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Helpful?
1Thank Kelly H
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Kelly, Thank very much for choosing Barceló Puerto Vallarta for your upcoming holiday in this beautiful destination. I am glad to know you have received an exceptional service from Rosalba García prior to your arrival. We strive to provide our guests with a caring and personalized service and we lay high value on our personnel being guest oriented and...

Centennial, Colorado
Reviewed 4 days ago NEW

This was our first trip to Puerto Vallarta and we loved our trip. We were at Barceló for six nights traveling with a group of six. we scheduled a private shuttle through the hotel which was nice as they were waiting at the airport for us and also took us back to the airport to return home. My husband, two...

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Helpful?
1Thank debbieZ4030GH
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Debbie, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. It is also good to know that you started enjoying since your arrival...

Reviewed 5 days ago NEW

My Brother, Dad, and I went to the Barcelo Puerto vallarta for a whole week. Barcelo felt like home, the hotel staff always greeted you with a smile and are supper kind to everyone. The activities where just so much fun to watch and join in. Fernando Lopez is one of the workers from the Activity center is one amazing...

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Helpful?
1Thank Stephanie V
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Stephanie, Thank you for reviewing your recent stay in Barceló Puerto Vallarta. It is wonderful to hear we were able to make your stay special from the moment you arrived until the moment you departed. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely...

Geneva, Illinois
Reviewed 5 days ago NEW

Unfortunately there is only just so much space to describe everything but I will condense it to the most important: Let's go with the good, the bad, and the ugly. The Good - -Views from the rooms are amazing. -The Grand Master Suite Premium rooms are some of the best I have ever stayed in. I could live in there...

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Helpful?
4Thank Swanyman33
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Swanyman, We are sincerely grateful for the time you spent to share your comments on your recent stay in our Barceló Puerto Vallarta hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We have taken good note of your remarks related to the service you received...

Sacramento, California
Reviewed 5 days ago NEW

Very clean and delicious food. Alcohol was decent not bad for being included. Enjoyed the night entertainment. Wish they would give more dinner reservation passes. My favorite part of the room was the large shower.

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Helpful?
Thank lnandez1
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear lnandez, We greatly appreciate the time you spent to share your recent holiday experience at our Barceló Puerto Vallarta hotel and we thank you for your kind recommendation . We are very pleased to read that you did like our food options, entertainment and certainly that you have enjoyed our shower´s size. In regards to reservation access to specialty...

Vancouver, Canada
Reviewed 5 days ago NEWvia mobile

Overall this place meet our expectations. Lovely pool and great bedrooms especially for families. You don't have to be in the same room as your kids. Maybe the food could have been a bit better but that's being picky given that we didn't dine in any of the premium restaurants.

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Helpful?
Thank kungfustu
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We truly appreciate your kind review and we look forward to serving you...

Reviewed 1 week ago NEW

My Husband, Son and GF , and 3 of my gradeschool friends all met up for 4 days of fun!! Jan7-10 We booked thru Travelocity and had a premier 2 room suite We were on the 7th floor tower 2. Everything was very clean, and checkin and out was a breeze. THe Friends had reserved direct at hotel and had...

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Helpful?
3Thank meandertravel
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest, We greatly appreciate the time you spent to share your recent holiday experience at Barceló Puerto Vallarta hotel, we thank you for your review and kind recommendation. At Barceló we always strive to exceed guests' expectations and your comments will help our teams reaching that goal. Thank you as well for your lovely comments regarding the service you...

Lloydminster
Reviewed 1 week ago via mobile

Went to this resort December 27 till Jan 3. Found it to be dated and in need of an update. The staff were all helpful and polite the place was clean food was ok. TBH besides the amazing location this place is ........OK

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Helpful?
Thank Brent M
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Brent I would like to thank you for your kind sincerity about your experience with us and also for choosing and trust Barceló Puerto Vallarta as your home far away from home. Your comments motivate us to continue improving to leave a positive mark on each and every one of our customers. It would honor us immensely to have...

San Diego, California, United States
Reviewed 1 week ago via mobile

Well I'm sad to leave such a poor rating since I'm usually optimistic but let me explain why I give them a two star . I organized a group of 15 of us five rooms to stay for 6days and we all just got back and all had the exact same thing to say .... food sucked ! Great rooms...

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Helpful?
1Thank Sinros
PachecoR, Director General at Barcelo Puerto Vallarta, responded to this review

Dear Guest Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance our future guests' stay among us, therefore we are grateful for the time you spent to share a review of your personal experience in the hotel. Please receive our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Barceló Puerto Vallarta***** (formerly Barceló La Jolla de Mismaloya) in Puerto Vallarta, is an elegant, all-inclusive Mexican-style resort. It offers 316 completely renovated and comfortable suites with excellent service, leisure, history, beautiful scenery, exuberant flora and privacy.Relax after a hard day’s work in the hotel spa, catch some rays at one of the hotel pools or take time out to practice your favourite water sport. ... more   less 

Additional Information about Barcelo Puerto Vallarta

Address: Zona Hotelera Sur Km. 11.5, Puerto Vallarta 48294, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: £146 - £361 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Puerto Vallarta 4*
Number of rooms: 316
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Barcelo, Travelocity, Hotels.com, Expedia, Orbitz, BookIt.com, Jetsetter and Hotwire so you can book your Barcelo Puerto Vallarta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
La Jolla Mismaloya
Barcelo La Jolla De Mismaloya Puerto Vallarta
La Jolla Puerto Vallarta
Puerto Vallarta La Jolla De Mismaloya
Barcelo De Mismaloya
Barcelo Mismaloya Puerto Vallarta
Barcelo La Jolla Mismaloya
Hotel Style:
#14 Top resorts Hotel in Puerto Vallarta
#19 Luxury Hotel in Puerto Vallarta
#19 Spa Hotel in Puerto Vallarta
#24 On the Beach Hotel in Puerto Vallarta
#27 Romantic Hotel in Puerto Vallarta
#29 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Puerto Vallarta staff and other travellers.
302 questions
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Vernon Hills, Illinois
British Columbia, Canada

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Questions? Get answers from Barcelo Puerto Vallarta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tower One is more updated but above the Cantina”
 of 5 bubbles Beachdream1983, 18 Jan 2017 | Read review
“Every room has a good view of the beach.”
 of 5 bubbles stephaniev898, 16 Jan 2017 | Read review
“Building 1 - 1720,18,20,1920. Building 2 - 2720,2820,2920. Grand Master Suites”
  • Living room of Grand Master Suite 2820
  • Master bedroom in Grand Master Suite
  • Balcony on side room 2820
  • View from Balcony room 2820
  • View of the bay from Suite 2820
  • Front part of balcony in Grand Master Suite 2820
  • Beach in the morning
 of 5 bubbles Swanyman33, 16 Jan 2017 | Read review
“we liked tower 2 7,8, and 9 floor but all have ocean views and balconys, you could hear the surf all nite”
 of 5 bubbles meandertravel, 14 Jan 2017 | Read review
“Premium rooms are more expensive but are on the top 3 floors, most with a sea view and other perks.”
 of 5 bubbles Moose97, 10 Jan 2017 | Read review
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