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Casa Velas

Travellers' Choice award winner
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Casa Velas
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1,527 Reviews from our TripAdvisor Community

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Showing 1,334: English reviews
Chapala, Mexico
Reviewed 18 February 2013

Casa Velas Jan 2-7, 2013 We once again had an incredible experience at Casa Velas. Everything continues to be the best! We were met by Jorge and Christian, the bell boys and the guys who take care of my overabundance of luggage without a blink of an eye. Jorge has really gone above and beyond in always making us happy...

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5Thank bezerk
Hartland, Wisconsin
Reviewed 18 February 2013

First off I will admit that I am an owner at Casa Velas and have been for the last 4 years. The hotel itself is beautiful and the grounds and the service are impecable. We have no complaints of anything related to the hotel or it's staff. Our complaint stems from the fact that they are now allowing children into...

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5Thank NWTFTOM
Reviewed 18 February 2013

My husband and I came to Casa Velas the first weekend in January and stayed for 5 days for our honeymoon. Our only regret is that our visit wasn't longer! From the time we arrived at Casa Velas, we were made to feel like royalty. It really seemed as though everyone at the resort was working with the sole purpose...

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2Thank rikarich04
Vancouver, Canada
Reviewed 16 February 2013

From our first steps into the lobby we were greeted by Carolina the Front Office Manager who was gracious & most welcoming. We were offered great options on type of suites and were able to check in early. Loved our room, #304, absolutely nothing blocking our view of the golf course and got a super helping of sun throughout the...

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2Thank special K
Lakeway, Texas
Reviewed 13 February 2013

We returned to Casa Velas for the third time in 4 years and I must say our experience this year was much better than last year. I know that they are allowing kids to now stay at this adults only hotel and many people are very upset about it but I really don't think it's going to be an issue....

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5Thank Mary O
Knoxville, Tennessee
Reviewed 8 February 2013

My husband and I have traveled to Mexico a number of times yet this would be our first time to stay in a hotel/resort that would not be located oceanfront. Our experience could not have been more perfect for us! We were looking for 24/7 fine service, relaxation, beautiful rooms and grounds. Casa exceeded our expectations! We would definitly return....

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5Thank Melissa T
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest It is always a pleasure to know that we have exceeded our guest’s expectations on regards of the service provided by our dedicated staff and the food quality at the property. Thank you very much for taking the time to share your positive experience. There is no greater satisfaction, as a customer service professional, than receiving kind words...

Tallinn, Harjumaa, Estonia
Reviewed 7 February 2013

Our Casa Velas experience was magnificent from the beginning! We were greeted by lovely Carolina, who was a true gem to us during all of our stay. Our room was fabulous, the food there is fabulous. Impressive wine list, as well as cocktail list. Our stay there was one of the most relaxing holidays we have had for a long...

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3Thank Sirlious
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest Thank you very much for expressing your opinion about your stay with us at Casa Velas Hotel Boutique and thank you for that gorgeous 5 star review. We truly appreciate your high remarks. It is wonderful to know that we continue to meet our goal in exceeding your expectations. We are so grateful for considering Casa Velas as...

Michigan
Reviewed 2 February 2013

This was our third year and probably our last. My previous reviews have been outstanding. This is a gem of a place although management is attempting to destroy it! The decision to change this from adult's only to families and the cost-cutting measures we experienced changes everything. CHILDREN: This hotel is too small and has too many danger areas for...

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13Thank bibliognostic
casavelasmanagement, Guest Relations Manager at Casa Velas, responded to this review

Dear Guest We thank you for staying with us recently for a third time and for sharing your review. I deeply regret the inconveniences found during your stay; please accept our sincere apology that we were unable to satisfy all your needs, as mentioned our beach club its open twice a week for dinner and from 10:00 to 6:00 pm...

Barrie
Reviewed 30 January 2013

This was our 3rd -2 week stay and no we are not owners. The last stay was Jan. 2009 and I wrote a review then as well. We normally do not repeat a resort as there are so many out there- but this resort? Simply heaven. I wonder how many people stop to smell the waterlilies first thing in the...

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Thank laing1
Maplewood
Reviewed 29 January 2013

This was our first visit to Casa Velas Boutique Hotel...the week of January 13, 2013. Upon arrival we were warmly greeted by Angel Garcia, the hotel concierge, who facilitated our check- in process, provided us with a refreshing tropical beverage, briefly discussed the property features and personally escorted us to our suite. Our suite was well appointed with a king...

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Thank ehawk_24

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Bar/Lounge
  • Breakfast included
  • Free Internet
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
Food & drink at the hotel
Beach Club Restaurant
Beach Club Restaurant
Cuisines: Seafood, International, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf course
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Imagine the perfect resort retreat in the Mexican Pacific Riviera, where luxury and romanticism combine in perfect harmony. Resembling a private estate, Casa Velas offers Condé Nast and AAA award-winning service in a casually elegant and intimate boutique atmosphere in Puerto Vallarta. This boutique hotel enjoys a garden setting surrounded by the Marina Vallarta Golf Course. A beachside experience waits just three minutes away at your private Ocean Club, with stunning sunsets and memorable dining. Unlimited transport is available day and night to whisk you to the golden shores of the Mexican Pacific. The Ocean Club is a place of supreme peace and tranquility for enjoying an infinity pool, jacuzzi and terrace with impressive ocean views. Our luxurious getaway invites you to enjoy the comforting sounds and vibrant colors of the tropics as you discover the true meaning of relaxation and luxury at an all-inclusive Puerto Vallarta resort paradise. Recently chosen as one of the Top 10 hotels in Mexico and the Caribbean in three categories - Luxury, Relaxation/Spa and Hotel for Romance - by TripAdvisor®, Casa Velas is an enchanting destination where simple pleasures rejuvenate your mind, body and soul. ... more   less 

Additional Information about Casa Velas

Address: Pelicanos 311 | Marina Vallarta, Puerto Vallarta 48315, Mexico (Formerly the Regent hotel and Quinta Real)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: £298 - £537 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Casa Velas 4.5*
Number of rooms: 81
Reservation Options:
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Also Known As:
Casa Velas Boutique Resort
Hotel Casa Velas Boutique
Hotel Style:
#1 Spa Hotel in Puerto Vallarta
#1 Top resorts Hotel in Puerto Vallarta
#1 On the Beach Hotel in Puerto Vallarta
#1 Luxury Hotel in Puerto Vallarta
#2 Business Hotel in Puerto Vallarta
#2 Romantic Hotel in Puerto Vallarta
#6 Family Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Casa Velas staff and other travellers.
125 questions
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Questions? Get answers from Casa Velas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“3rd floor rooms in the main building better for absolute dead quite. I heard an occasional loud conversation late at night on 2nd floor.”
iand490, 9 May 2017 | Read review
“upper floor with a plunge pool is great”
BobD855, 29 Apr 2017 | Read review
“I recommend that if you have any particular room needs or wishes, contact the hotel before-hand to ensure that you get what you want.”
meihan93, 28 Apr 2017 | Read review
“We had a master suite with a plunge pool both times and absolutely love it!”
nwells3, 25 Apr 2017 | Read review
“There are no bad rooms”
Nmlois, 20 Apr 2017 | Read review
5 of 5
Bookit.com
US$421* /night
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HotelQuicklyUS$467
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*Disclaimer
Prices are for 1 room, 2 adults
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