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Sunscape Puerto Vallarta Resort & Spa

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Sunscape Puerto Vallarta Resort & Spa
Sunscape Puerto Vallarta Resort & Spa
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979 Reviews from our TripAdvisor Community

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Showing 634: English reviews
Reviewed yesterday NEW

I loved Sunscape! We had a room on the 11th floor with an amazing view and balcony. The pool and beach area were perfect, and the entertainment team made it so fun to hang out at the pool all day! Shoutout to Mavi, Eduardo, and Christian for keeping things fresh. They were so much fun! 10/10 would definitely come back.

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Helpful?
Thank Cali M
vancouver
Reviewed 2 days ago NEW

Good moderate hotel. As soon as you walk in you feel welcomed! The rooms are decent and clean. I think most of them would all have a decent view. The evening shows as not big productions but still pretty decent for a hotel close to downtown distractions. The food is great. Really liked the grill by the pool, 24 hour...

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Helpful?
Thank jamaical
Detroit, Michigan, United States
Reviewed 2 days ago NEW

Hola , coming from a 20 + year All Inclusive traveler , I've seen it all good & bad . In a nutshell let me say this Sunscape was a very good mid range priced resort quite a bang for the buck , first I will list pros ~~ Service was excellenta " Ana Tiont at front desk was very...

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Helpful?
Thank Rob S
Colorado
Reviewed 2 days ago NEW

This is a very nice hotel. I have stayed at several AMResorts - that is the chain that owns Sunscape. The company does a fabulous job - whether you are staying at Sunscape - which is the lower end of the chain - or Secrets which is on the upper end of the chain. Sunscape Puerto Vallarta was very clean...

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Helpful?
Thank TravelByDotty
Laval, Canada
Reviewed 2 days ago NEW

We have spent a great week at the Sunscape Vallarta from january 27 to february 3 2017. Everything was very nice. The weather has been great, sunshine all week long! Our room (1041) with ocean front was Super!!! We eat very well, the food was very very good, specially at the italian Da Mario restaurant! I would like to say...

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Helpful?
Thank johanneconst
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Johann, Thank you so much for sharing your review on your recent stay in our resort! It makes us very happy to read that you had a great week with us and that you specially enjoyed from the excellent staff and delicious Da Mario restaurant. we are so grateful for remembering and recognizing the work of our members and...

Green Bay, Wisconsin
Reviewed 3 days ago NEW

Smaller resort. Consists of 2 main buildings. The 9 story or shorter building has the newer remodeled rooms consisting of 2 beds which they claim are Queen beds but are really double beds. They say you are being upgraded to a Junior Suite and then put in the larger, older building which is okay. This has the same 2 beds...

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Helpful?
Thank CJ2ME
Sunscape P, Guest Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear CJ2ME, We thank you so much for writing us your review. It is a delight to know that you enjoyed your holidays with us. Feel free to contact us at any time and we hope to see you again soon! Best Regards Alexia Jacohinde Econcierge and social media manager. Puerto Vallarta, México.

Green Bay, Wisconsin
Reviewed 3 days ago NEW

Our room was very clean, amazing view, mini fridge fully stocked. Food was better than expected, better than any other all inclusive that I've been to. I have never eaten so much. Staff really does go out of their way to make sure that your vacation is amazing. The staff in Tiki Taco are beyond fantastic! One minor compliant, not...

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Helpful?
2Thank ScubaDiver75
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Guest, We love to read experiences like yours! Thank you so much for sharing your review and for choosing our property to spend your vacation. We are so happy to know that you really liked your room, the food and our passionate staff. Thank you for letting us know your observation and we have shared it with the involved...

Kelowna, Canada
Reviewed 3 days ago NEW

I loved the stay at Sunscapes. I was there on Jan. 17/17 and had an awesome time. The staff at the resort were the best. The people there were very friendly as well. when I arrived I had a room on the 3rd floor, and I took an upgrade after 3 days to the 17th floor. both rooms were great...

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Helpful?
Thank dwdavy66
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Guest, Thank you very much for your time and feedback! It is amazing to read that you were quite pleased with our friendly staff, food and rooms! Thank you for giving us the opportunity to host you and remember; We'll be waiting you in your new home of Puerto Vallarta! Best Regards Alexia Jacohinde Econcierge and social media manager....

Reviewed 4 days ago NEWvia mobile

My boyfriend and I met my mom and her fiancé at the Sunscape for a week at the end of January. The food was wonderful and the staff equally so. The pool and common areas were kept clean and tidy. I can't say much about the entertainment only because we are the type to go out and explore but from...

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Helpful?
Thank Sarah B
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Sarah, Thank you for sharing with us your review and for choosing our property as your option for vacation. We feel very happy to read that you and your family greatly enjoyed our delicious food, the friendly staff and the cleanliness of our resort in general. On the other hand, we are profoundly sorry for the inconveniences that happened...

Reviewed 5 days ago NEW

Just got back from sunscape. Had a great time . The food was good and my wife and I were well taken care of by Leon and Alejandro two of the food service managers.Carol and I spent time at this resort 25 years ago when it was a Holiday Inn. The place has aged well.Dont bother using the laundry services...

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Helpful?
1Thank bruce c
Sunscape P, Public Relations Manager at Sunscape Puerto Vallarta Resort & Spa, responded to this review

Dear Bruce, Thank you for staying with us at Sunscape Puerto Vallarta Resort & Spa. We are very glad to know that you had a great time with us! It is lovely to read how that you enjoyed the food and that you were pampered by our unique Leon, Alejandro and Miguel. We apologize if there was any incident with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Breakfast included
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of beautiful Banderas Bay on a long stretch of golden sand beach, sits the oceanfront Sunscape Puerto Vallarta Resort & Spa. With the stunning Sierra Madre Mountains in the background, and only 10 minutes from the Puerto Vallarta International Airport and the world famous Malecón in Old Town Vallarta, Sunscape Puerto Vallarta has an ideal location in the Hotel Zone where guests will find an array of activities, shopping, nightlife and fine cuisine just minutes away. 320 guestrooms and suites feature a private furnished balcony with stunning views of the bay, a mini-bar, air conditioning and a flat screen TV. Sunscape Puerto Vallarta treats families, couples and singles to an Unlimited-Fun(R) getaway where everything isincluded. Take advantage of the Explorer's Club for Kids, ages 3- 12, offers daily supervised land and water activities, live music and local entertainment, reservation free dining options, bars serving international and domestic brand beverages and much more! And Sunscape's family friendly approach to vacations will also include a kid's check-in experience with red carpet stairs, welcome treats and resort passports for kids, connecting rooms a Core Zone Teens Club for ages 13 to 17 and more! ... more   less 

Additional Information about Sunscape Puerto Vallarta Resort & Spa

Address: Blvd. Francisco Medina Ascencio Km. 3.5 | Zona Hotelera Norte, Puerto Vallarta 48333, Mexico (Formerly Holiday Inn Resort Puerto Vallarta)
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: £128 - £326 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sunscape Puerto Vallarta Resort & Spa 3.5*
Number of rooms: 320
Reservation Options:
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Also Known As:
Holiday Inn Puerto Vallarta Hotel Puerto Vallarta
Puerto Vallarta Holiday Inn
Holiday Inn Puerto Vallarta Mexico
Hotel Style:
#22 Spa Hotel in Puerto Vallarta
#30 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Sunscape Puerto Vallarta Resort & Spa staff and other travellers.
263 questions
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Questions? Get answers from Sunscape Puerto Vallarta Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most rooms have an ocean view. If you upgrade you will get a fabulous view - there are even penthouse rooms.”
 of 5 bubbles TravelByDotty, 19 Feb 2017 | Read review
“Rooms in newer building on a higher level have nicer views.”
 of 5 bubbles CJ2ME, 18 Feb 2017 | Read review
“I had 2 rooms and both were very good 3rd floor and 17th floor”
 of 5 bubbles dwdavy66, 18 Feb 2017 | Read review
“Most rooms have an ocean view but you need to be on a higher floor.”
 of 5 bubbles tomyoung158, 15 Feb 2017 | Read review
“A corner room, ocean front on odd numbered side is great! 929, 829, 729, etc.”
 of 5 bubbles jarncePortage, 15 Feb 2017 | Read review
5 of 5