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Mayan Palace Puerto Vallarta

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Mayan Palace Puerto Vallarta
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831 Reviews from our TripAdvisor Community

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There are newer reviews for Mayan Palace Puerto Vallarta
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Showing 739: English reviews
Salt Lake City, Utah
Reviewed 20 August 2014

Enjoyed The Mayan very much. The facility is absolutely beautiful and so well kept. It rained and rained but they kept floors dry and were really on top of things. We went to They weren't too happy that we wouldn't sit through a presentation. When we refused, we were really on our own. They seemed to abandon us at that...

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1Thank jojojetson
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear jojojetson : Thank you for taking the time to provide us your feedback about your stay at Mayan Palace. We are happy that you consider our resort to be beautiful and you enjoyed the facilities. Comments like yours inspire us to continue creating ideal vacation experiences. We truly look forward to serving you again in the near future! Happily,...

Reviewed 23 July 2014

The hotel was very clean. Location is terrific. Walking distance to the Marina with many shops and great restaurants nearby. The hotel staff were excellent with their service. All spoke excellent english. Had a massage at the hotel and it was fabulous. In a private area just above the beach - I could hear the waves of the water.

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4Thank Lori M
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Lori M: Thank you for providing your comments about your vacation at Mayan Palace. We are pleased you enjoyed your massage and grateful for your kind words about our staff´s service, as we consider them one of our biggest assets. We are always looking to surpass our clients’ expectations of genuine hospitality by providing outstanding locations and service excellence....

San Francisco, California
Reviewed 19 July 2014

We stayed at the Mayan Palace for a friend’s destination wedding and we had a beautiful stay. The Mayan Palace at the Marina is one of the older Mayan Palace Resorts, and it is very well maintained with very clean and spacious rooms and beautiful grounds. We loved hanging out at the swim up bar and socializing with other guests....

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5Thank Renee510
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Renee510 : We are very grateful for your taking the time to write a comment about your experience while staying at Mayan Palace. We are delighted to learn you love our resort, enjoyed the pools, grounds and hope to continue providing you happy times during your vacations with us. We take great pride in creating incredible vacations and after...

Fort Worth, Texas
Reviewed 5 July 2014

The property is beautiful and very clean. It is at the marina and walking distance to shops, restaurants, spas, etc. The rooms are great. Not as big as the Mayan Riviera Maya but still very nice. You get a small fridge and a two burner stove, microwave, coffee pot and toaster. Bring your coffee. The staff was amazing and the...

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7Thank Dalestacey
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Dalestacey: Thank you so much for choosing our Mayan Palace for your vacation and for sharing your review with us. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience ever. We are also happy that you consider our resort to be beautiful...

Miami, Florida
Reviewed 5 July 2014

As a guest of a friend who has time sharing it was a very inexpensive vacation for me...the room was spacious and the room service excellent, everything at the hotel works like a Swiss clock, what bothered me most was the insistence on having to pay for the little things like internet.. The MAYAN PALACE is only pone of man...

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2Thank Easybob2014
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Dear Easybob2014: Thank you for taking the time to provide us your feedback about your stay at Mayan Palace. We are delighted to learn your trip was fun and you enjoyed our food options, our facilities and our staff’s service. Everyone works tirelessly - day and night, to make our guests’ visits the most comfortable experience ever. Your comments are...

Cedar Rapids, Iowa
Reviewed 29 May 2014

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6Thank cubhawkfan
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Bettendorf, Iowa
Reviewed 29 May 2014

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2Thank QCbulldog
FORT WORTH
Reviewed 13 May 2014

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3Thank emichaeli
Millville, New Jersey
Reviewed 13 May 2014 via mobile

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3Thank wolverine031001
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

Los Angeles, California
Reviewed 9 May 2014

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6Thank Inna C
Socialmediamanager1, Manager at Mayan Palace Puerto Vallarta, responded to this review

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room

Additional Information about Mayan Palace Puerto Vallarta

Address: Paseo de la Marina Sur S/N | Fracc. Marina Vallarta, Puerto Vallarta 48354, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: £78 - £273 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mayan Palace Puerto Vallarta 3.5*
Number of rooms: 179
Reservation Options:
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Also Known As:
Mayan Palace Puerto Vallarta Hotel Puerto Vallarta
Wyndham Puerto Vallarta
Puerto Vallarta Mayan Palace
Mayan Puerto Vallarta
Hotel Style:
#21 On the Beach Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Puerto Vallarta staff and other travellers.
104 questions
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Questions? Get answers from Mayan Palace Puerto Vallarta staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The one bedroom suites in the buildings closer to the ocean are situated closer to the gym, pool, and restaurant. These also have kitchen items with cooking and refrigerators for your use. Strangely these rooms have a sliding door opening to the outside, but no seating area, whereas the main building has balconies to enjoy with a couple of outside chairs. We did not see how the one bedroom suites in that building were laid out, but probably similar to the other buildings.”
RussellS626, 25 Apr 2017 | Read review
“Ask for the marina!”
JoanneY962, 19 Apr 2017 | Read review
“Clean, and efficient accommodations. If you are asking if we tipped the maids, yes we did.”
725marybethr, 19 Apr 2017 | Read review
“If you still end up staying here take whatever view you get and stay away from going to the Nuevo property”
janh689, 15 Apr 2017 | Read review
“The morning we had to depart, I accidentally left a shirt on the balcony to dry, as I had spilled food on it and rinsed it out. We remained on the property, by the pool until we had to leave for the airport. About 20 minutes after we left the room, I remembered the shirt on the balcony. I asked the concierge to ask if the cleaning staff found it and turned it in to "lost and found". Amazingly, no one knew anything about it. I was very disappointed to think the cleaning crew would not turn it in. It wasn't real expensive, but it was the idea that no one knew anything about it. I left the cleaning staff a very large tip for their services, so more the disappointment.”
KMCW, 11 Apr 2017 | Read review
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