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Costa Sur Resort & Spa

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Costa Sur Resort & Spa
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1,200 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Anchorage, Alaska
Reviewed 4 days ago NEW

Had a very nice stay at Costa Sur. Met friends there for the last four days of our trip. We have stayed there before and they had done some upgrades since last time. I appreciated that the front desk let us check in early and also gave us two rooms to choose from (one smelled like mildew). The staff was...

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Thank Maizyjane
Reviewed 4 days ago NEWvia mobile

I very much liked the Cost sur. Very friendly staff. Amazing view of the ocean. Loved the happy hour and bingo. Food here was vert good as well. Pool was just right and we really liked taking to the little towel girl. She was so cute and friendly. The only thing about this place is it could use an update....

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Thank Melinda W
Reviewed 6 days ago NEWvia mobile

My husband and I stayed here a few years ago and enjoyed it so much that we came back with my college bound daughter. My daughter snorkeled in the cove and really enjoyed it. So many great people work there. Love Miguel, Moises, Raphael, Magali, Enrique, Fabricio, Juan and Fernando just to name a few. Miguel made sure we had...

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2Thank Jacci B
Maple Grove, Minnesota
Reviewed 6 days ago NEW

A nice hotel where all rooms have a beautiful ocean view. Rooms and facility are clean and service was good. Food was good and all staff were friendly and helpful. Private lagoon and swimming area is a plus. Location south of the city requires a short bus ride or cab to get into town, but the bus service is easy,...

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1Thank Joel H
Abbotsford, Canada
Reviewed 1 week ago

Very good stay, the staff are very helpful, easy to communicate with. We stayed in rm 909, the view was incredible, the whales, rays and large amounts of fish in the ocean, as well as unbeleivable sunsets. The rooms are a little dated, but very clean, and all face the water. The food in the restaurant was very good.

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1Thank link50
Naperville
Reviewed 1 week ago

This was our first stay at Costa Sur, although we have been going to Puerto Vallarta for many years. We like to stay out of town, and Costa Sur is located perfectly for a short bus ride (north) into Puerto Vallarta, or a bus ride further south where there are restaurants we enjoy. We do not do all inclusive packages,...

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1Thank senorita2017
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you much for taking the time to comment on your recent stay at our Costa Sur. We are pleased to read we were able to satisfy your expectations, as well as for having provided a nice vacation experience. We have taken note of your observations and want to assure you we will be working on the issues...

fuegopv
Reviewed 2 weeks ago via mobile

I can not expressed how impressed I was with Costa Sur Resort and Spa! Our whole wedding party (46 people) were in love with the resort, the staff, and our wedding! I would encourage anyone to stay at Costa Sur Resort and Spa. However, if you are planning a destination wedding, I would insist you have it with Costa Sur!...

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Thank Fuegopv
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you very much for such nice words regarding your recent stay and wedding at our Costa Sur. We are really glad Gelsey and Mabel were able to pass along to the rest of the staff your wishes and needs and that the whole staff helped make this special event such a success. We will make sure to...

A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 2 weeks ago via mobile

We had a group of friends and family who enjoyed being together at this resort. The rooms were very spacious and decently appointed. We enjoyed the ocean front locale with the crashing waves and beautiful view. The staff was pleasant and the service was fair. The food was good and the pricing was competitive. I lost my cell phone and...

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1Thank A TripAdvisor Member
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Guest thank you much for taking the time to comment on your recent stay at aour Costa Sur. It is a pleasure to know we were abkle to deliver a nice family vacation experience and that our services satisfied your expectations. We thank you once again and hope to have you back soon at your "home away from home"....

Chico, California
Reviewed 2 weeks ago

We had a wonderful stay at Costa Sur! Our waiters Rafael, Luis and Eduardo were excellent. Our time share presentation was as promised: 90 minutes and an enjoyable breakfast with Sabrina. No high pressure sales and $150. off of our food and drinks that week! Totally warm and welcoming staff in every way. Enjoyed the activities - especially Fiesta Night....

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2Thank Karla A
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Karla thank you very much for the lovely comments regarding your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations as well as for having dfelivered this great vacation experience. Our staff is an impoortant part in this experience and we will make sure to let Rafael, Luis Eduardo and Sabrina...

Reviewed 2 weeks ago

We enjoyed our stay for the most part. The food and drinks are reasonably priced and the location is good. Only a quick cab ride in to the main part of the Romantic Area. We made the mistake of asking the concierge for advice. She offered us $150 if we would go look at some of their new rooms so...

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Thank Michael A
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Michael thank you much for taking the time to comment on your recent stay at our Costa Sur. We are very sorry to learn of the mishappening you went through, as well as the treatment received from the sales representative. We have taken the isuue directly with Club Tesoro's sales director in order for him to take the necessary...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: £75 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#29 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
82 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“6th floor is street level - where you get to listen to traffic all day & night; avoid if possible!”
 of 5 bubbles katiekA9260HO, 27 Jan 2017 | Read review
“Watch out for the concrete headboards on beds. Ouch! Rooms need brighter lighting.”
 of 5 bubbles S3280LVmichaelj, 27 Jan 2017 | Read review
“All rooms have a view of the bay”
 of 5 bubbles maierplus, 27 Jan 2017 | Read review
“The end rooms in the North tower (studios) are less noise, especially during weddings”
 of 5 bubbles bavaria93, 25 Jan 2017 | Read review
“The Weather was perfect mid 80s the whole time. Ocean View and Balcony/Sound of Waves are quiet when sliding door closed. Amazing Staff.”
 of 5 bubbles debbiewE1305MG, 19 Jan 2017 | Read review
5 of 5