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Costa Sur Resort & Spa

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Traveller (921)
Room & Suite (362)
Pool & Beach (265)
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Overview
  • Excellent42%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“private lagoon”(24 reviews)
“barefoot bar”(14 reviews)
“man made lagoon”(12 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
Hotel packages
Offers from Costa Sur Resort & Spa
Special Price: 15% Off + Free Breakfast
Hotel packages
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Reviews (1,617)
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1,031 results
Traveller rating
374
381
161
66
49
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374
381
161
66
49
Show reviews that mention
All reviewsprivate lagoonbarefoot barman made lagoonnorth towerpool areaocean frontroad noisejuan carlossmall kitchentime shareactivities directorminute bus ridesound of the wavesthe wait staffan older hotelpool volleyballfood and drinks
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1 - 5 of 1,031 reviews
Reviewed 2 days ago

It was perfect. After the first day, people constantly referred to my by my name and I felt like I belonged. Jose and Arturo were always helpful with activities. The waiters and waitresses always there to help. The front desk was extremely pleasant. I enjoyed...More

Review collected in partnership with this hotel
1  Thank Bruce A T
Hotel's Favourite
Reviewed 9 March 2018

This is a wonderful place to stay. It has wonderful, friendly staff, that are always there to help. All rooms have a fabulous view of the ocean. Great for seeing all the ocean life!!!! The location is perfect and there is always a bus or...More

3  Thank jjedj
Response from GerardoVta, Director General at Costa Sur Resort & SpaResponded 3 weeks ago

Dear Guest thank you very much for taking the time to comment on your recent stay at our Costa Sur. We are very glad we were able to satisfy your expectations and that the vacation experience was a vey successful one. We will make sure...More

Reviewed 4 days ago

We just got home from our second visit to Costa Sur, this one just as good as the last. We stayed a day longer this visit (Sunday-Friday) and wished we could have stayed longer. This was our spring break trip just like last year. They...More

Review collected in partnership with this hotel
Thank valadez678
Reviewed 4 days ago

I have been coming to Costa Sur during spring break the last 5-6 years. The service overall this year, was a little lacking - one day I had to wait 25 minutes seated just to place an order for breakfast. But the Staff and the...More

Thank oneirishgirl
Reviewed 5 days ago via mobile

Thank you Costa Sur for such excellent customer service again. From all the employees my favorite Osbaldo, to the amazing shows. The fabulous fiesta night to the amazing tenors who give me goose bumps each time I hear them and to the Latin show. It’s...More

Thank lisa s
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Room Service
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Room Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$76 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$76 - US$178 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Puerto Vallarta
#18 Spa Hotel in Puerto Vallarta
#23 On the Beach Hotel in Puerto Vallarta
#25 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (921)
Room & Suite (362)
Pool & Beach (265)
Dining (95)
Amenities (23)
Family and Play Areas (10)
Business Centre & Event Rooms (6)
Questions & Answers
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JJ18_11
16 April 2018|
AnswerShow all 4 answers
Response from ARNEL A | Reviewed this property |
WiFi is everywhere in the resort. You can take a cab or bus to either Costco or Walmart, but recommended to take a cab back to the resort with groceries. There's also a mini mart in the lobby if you need to get some cereal... More
1
Vote
Lorri K
18 March 2018|
AnswerShow all 3 answers
Response from LizAbbotsford | Reviewed this property |
Our room was quiet and over looking the ocean, 10th floor. They offer different evenings that are theme based, however, you can order off the menu as well. Variety of food items to satisfy anyone's tastes. Our favourites... More
1
Vote
ddn
15 March 2018|
AnswerShow all 2 answers
Response from ScottJefe | Reviewed this property |
Yes, it’s a good buffet. However it’s not USA Barbecue if that what you’re expecting. Think more along the line of grilled meats, and you’ll be happy.
0
Votes
Room Tips
"Beautiful rooms with great views. Very quiet and clean."
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"All rooms face the ocean but I would ask for a room a few floors above or below the road level as the vehicle..."
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"Should improve on the security"
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"Try to get a renovated room."
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