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Costa Sur Resort & Spa

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1,244 Reviews from our TripAdvisor Community

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Showing 819: English reviews
Victorville, California, United States
Reviewed 4 October 2013

I went to Costa Sur for the first time, Sept 19th through the 26th from the time I got there and until I left the staff knew my name and were very nice and went out of their way to help me any way they could. It is beautiful everywhere, I could not get enough of the scenery and the...

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Helpful?
1Thank Lenore M
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Mrs. thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We are very glad your vacation experience was a great one and that we were able to satisfy your expectations, mainly through the attention and service given by our wonderful staff. We will make sure to pass your comments...

dallas
Reviewed 20 September 2013

We had a very nice stay at the Costa Sur Resort, September 5-11, 2013. The resort is located right on the beach with a very small private lagoon. We saw some amazing sunsets and sunrises from our 11th floor balcony! Although the rooms are somewhat shabby and need updating and new furniture, the bed was large and comfortable. We had...

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Helpful?
1Thank dianedallas
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Mrs. Diane thank you very much for taking the time to let us know about your recent experience at our Costa Sur. We are very glad we were able to satisfy your expectations and that your stay was an enjoyable one, being helped all along by our wonderful staff of all areas. They are the ones who make up...

Lexington, Kentucky
Reviewed 16 September 2013

If you want to get away from the real world and just chill this is a great place. If not let me warn you of 2 things. During our 3 nights we were never able to connect on the Wi-Fi although given log-in information. Second, the fitness room was tiny and antiquated. However, Costa Sur has a lot to offer....

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Helpful?
Thank Iceh2o
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Sirs thank you very much for having taken the time to send your comments about your recent stay at our Costa Sur. We are very glad we were able to have a relaxing and comfortable vacation and that our services met your expectations. We have taken note of the WiFi problem and want to let you know that we...

Portland, Oregon
Reviewed 10 September 2013

We picked this place at random off of intervalworld.com and couldn't have been happier with our selection. We wanted a quiet and relaxing vacation and that is exactly what we got. We picked August, so it was less touristy, which was great. It was hot, humid, and a little rainy, but nothing so bad that it made it uncomfortable or...

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Helpful?
1Thank Samantha S
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Ms. Samantha thank you very much for having taken the time to comment about your recent stay at our Costa Sur. We are very glad to hear that your stay was a very enjoyable one and that our staff, which is the heart of the resort, made you want to return next year. We will make sure to pass...

Alameda, California
Reviewed 9 September 2013

Our studio unit was large, with a small balcony and a great ocean view. We arrived during the very low season so the resort was nearly empty. So I was surprised they gave us a room that needed repairs. For example, we had to ask housekeeping to replace two of the main light bulbs (only bedside lamps had working light...

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Helpful?
1Thank Cathy S
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Ms. Cathy thank you very much for having taken the time to let us know about your recent stay at Costa Sur. I would like to sincerely apologize for all the mishappenings you encountered while our guest and would like to assure you that we are as concerned about them as you were. We have taken note of each...

San Rafael
Reviewed 7 September 2013

My husband and I just got back from Puerto Vallarta and we are so glad you stayed at Costa Sur. It's a nice hotel for its age, the staff was very friendly, and went out their way to help us a couple of times when we needed. It's also conveniently located (10 min from the Malecon and the downtown). Also,...

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Helpful?
3Thank Mgrise
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Madam, thank you very much for having taken the time to comment about your recent stay at our Costa Sur. It is a pleasure for us to know that we were able to meet your expectations and that you had a great vacation. The fact that our staff went out of their way to help you out is very...

Rancho Palos Verdes, California
Reviewed 3 September 2013

Love Costa Sur (used to be Costa Vida). Love that all studio rooms have small kitchenette and spectacular view. Love the ground floor because of the large patio. Can't wait to go again. Love it because of the "more mature" crowd. Try the burgers and guacamole by the pool(s).

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3Thank 22Dsquared
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Sirs thank you very much for having taken the time to let us know about your recent trip to Costa sur. We are very glad we were able to meet your expectations and that you had a great time. Once again, thank you, and hoping to host you again in a very near future at your "home away from...

San Diego, California
Reviewed 3 September 2013

We had a great time at Costa Sur in Puerto Vallarta. The rooms were large and accommodating. We had our own private beach were you could snorkel which is great for those who have kids. The food was great especially the breakfast, which was included in our trip. The only down side is that to get anywhere it is about...

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Helpful?
Thank jmsustaita
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Sirs thank you very much for having taken the time to let us know about your recent experience at our Costa Sur. We are very glad you enjoyed your stay and that you had a great vacation. We will hopefully be hosting you again in a near future at your "home away from home" and, meanwhile, remain Cordially.

Philadelphia, Pennsylvania
Reviewed 1 September 2013

We had a great vacation in Puerto Vallarta. Loved Old Town! The resort was nice for its age. We enjoyed our 1bdrm condo, the meals at the resort did not compare to any of the establishments we enjoyed while walking through Old Town. In my opinion, the real jewel of the resort was the lagoon. We enjoyed many water activities...

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3Thank Wikkid_Pa
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Sirs we thank you very much for having taken the time to comment about your recent stay at our Costa Sur and are glad you had an enjoyable trip. We want to assure you we have taken note of your suggestions and will be looking into them in order to provide a more fun experience and allow you to...

Laguna Hills, California
Reviewed 29 August 2013

Upon Arrival to Costa Sur Resort, the breath taking view from this Ocean Front Traditional Mexican Resort was truly magnificent. I was greeted by a friendly Staff who continually went out of their way to make my trip most enjoyable. The resort is older and may not have all the amenities and qualities of Mega Resorts located in the Nuevo...

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Helpful?
5Thank Cabo4me2
GerryNayarit, General Manager at Costa Sur Resort & Spa, responded to this review

Dear Madam thank you very much for having taken the time to write about your recent experience at our Costa Sur. It is a pleasure for us to know that you had a great stay and that we really covered your expectations and, maybe, a little more. We will pass along to Gustavo an the rest of our staff your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Costa Sur Resort & Spa is a beautiful 202 unit all suite resort just five minutes from downtown Puerto Vallarta. It features ocean front views on each suite as well as fully equipped kitchenettes and balconies. Each room has been updated with king size beds, 42" flat screen TVs and ipod docking stations. Our pride is our private beach with ocean lagoon making Costa Sur the only hotel where guests can snorkel onsite. Costa Sur has two pools, two bars and a wonderful ocean view restaurant, "La Cascada." Make sure to check our "All inclusive add-on." We also feature a mini-mart, a wonderful spa, a gym, free Wi-Fi, ATM and an internet center. Everything for a great vacation! ... more   less 

Additional Information about Costa Sur Resort & Spa

Address: Carr. Puerto Vallarta a Barra de Navidad Km. 4.5 | Zona Hotelera Sur, Puerto Vallarta 48390, Mexico
Region: Mexico > Jalisco > Puerto Vallarta
Price Range: £69 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Costa Sur Resort & Spa 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Playa Del Sol Costa Sur
Hotel Style:
#15 Business Hotel in Puerto Vallarta
#21 Spa Hotel in Puerto Vallarta
#28 On the Beach Hotel in Puerto Vallarta
#32 Family Hotel in Puerto Vallarta
#34 Romantic Hotel in Puerto Vallarta
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Questions & Answers

Here's what travellers have asked, with answers from Costa Sur Resort & Spa staff and other travellers.
83 questions
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Questions? Get answers from Costa Sur Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to sit by the pool under an umbrella come early because the covered spots are very limited”
 of 5 bubbles EROhio, 19 Mar 2017 | Read review
“Stayed in 1 bedroom on 6th floor which is the "ground" floor near the entrance so noise from coming and going at night and early morning. ”
 of 5 bubbles LibraryMs, 18 Mar 2017 | Read review
“Talk to Veronica or Fernando they are the best!!!!”
 of 5 bubbles sutherland1030, 17 Mar 2017 | Read review
“Suggest a one or two bedroom for the large balconies. Try to get on the 5th floor or lower to avoid the road noise which is on floors 6 and above. All rooms have an ocean view!”
 of 5 bubbles KCislandgirl, 13 Mar 2017 | Read review
“All rooms are oceanfront!”
 of 5 bubbles susancg2017, 10 Mar 2017 | Read review
5 of 5