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Hilton Guadalajara

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Traveller (201)
Room & Suite (321)
Dining (108)
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Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor6%
  • Terrible3%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Guadalajara
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Guadalajara
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,170)
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502 results
Traveller rating
202
175
72
34
19
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LanguageEnglish
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202
175
72
34
19
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All reviewsthe executive loungeconvention centermain restaurantbusiness tripbreakfast buffetnice hotelroom servicethe room was nicean upgradeup to datebusiness travelerconciergegymmexicomaintenancechannelslaundry
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1 - 5 of 502 reviews
Reviewed yesterday

A great choice for business travel - hotel facilities and service were excellent. The bathroom could use updating; the shower door did not seal properly, and allowed a great deal of water to escape, but aside from that the room was ideal.

Review collected in partnership with Hilton Hotels & Resorts
Thank terryr0berts
Hotel's Favourite
Reviewed 19 February 2018

Where do I begin? I loved it and will be back. Actually I decided to stay an extra day, that's how much I loved it. Fast, pleasant check in: valet parking was efficient and pleasant; lobby was beautiful and functional, the room was clean and...More

1  Thank Desmond A
Response from HiltonAmbassadorGdl, Director de Relaciones con Clientes at Hilton GuadalajaraResponded 20 February 2018

Dear Desmond Thank you for taking a moment to share your experience. I am pleased to hear you found our service and facilities according to your expectations. We look forward to welcoming you back to our hotel in the not too distant future.

Reviewed 5 days ago

This Hilton is top notch. Their executive lounge is a perfect place to relax after a long day at work. The suite that I stayed in was very spacious, modern, and comfortable for an extended stay. Looking forward to returning.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Temony M
Response from HiltonAmbassadorGdl, Director de Relaciones con Clientes at Hilton GuadalajaraResponded 4 days ago

Dear Temony Thank you for taking a moment to share your experience with other travelers, we are glad you had enjoyed your stay and found our service and facilities according to your expectations. We look forward to welcoming you back to our hotel in the...More

Reviewed 2 weeks ago

Poor breakfast (spoiled salsa), wood flooring coming up, odd smell in the bathroom from the universal "drain". This hotel needs a serious update and I think Hilton is not interested in it. The people of this hotel are the best, but it seems the facilities...More

Thank Jeff F
Response from HiltonAmbassadorGdl, Director de Relaciones con Clientes at Hilton GuadalajaraResponded 1 week ago

Dear Jeff Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Our Executive Team is reviewing your comments to ensure they are used to improve...More

Reviewed 3 weeks ago

I would choose Hyatt for future. All troubles I had would never happen at Hyatt. No one responded to my inquiry before my arrival. No one knows if this hotel can provide airport pick up or drop off charged to your room.More

Review collected in partnership with Hilton Hotels & Resorts
Thank takashin974
Response from HiltonAmbassadorGdl, Director de Relaciones con Clientes at Hilton GuadalajaraResponded 2 weeks ago

Dear Mr Takashin Once again thank you for your comments, as I had the opportunity to tell you at Expedia Site and by the review on our own site, We apologize for the inconvenient. This is uncharacteristic of our hotel and staff. Thank you again...More

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Most Booked Properties in Guadalajara
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About
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$86 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$86 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Guadalajara
#10 Business Hotel in Guadalajara
#12 Luxury Hotel in Guadalajara
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (201)
Room & Suite (321)
Dining (108)
Pool & Beach (28)
Amenities (106)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
RamonSalcido
4 July 2017|
AnswerShow all 4 answers
Response from fernguerrero58 | Reviewed this property |
You need to call the hotel and ask. I am not sure.
1
Vote
RamonSalcido
8 April 2017|
AnswerShow all 4 answers
Response from raymasterman | Reviewed this property |
Gold members get a room upgrade but not guaranteed upgrade to executive rooms。
0
Votes
TikiTravels
19 March 2017|
AnswerShow all 3 answers
Response from jv145294 | Reviewed this property |
Dear Friend, I do not know your food preferences but if you are in Mexico, you need to try some real tacos. Just step out of the hotel, with the entrance on your back, go to the left corner of the block (Outside the... More
0
Votes
Room Tips
"Try and get access to the executive lounge!"
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"ask for top floor , the floors are hardwood and noisey"
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"Ask for the City view"
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"high floor"
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