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Portobelo Hotel

Traveller (73)
Room & Suite (53)
Dining (5)
Certificate of Excellence


Certificate of Excellence
Property amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Self-Serve Laundry
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Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Good to know
21Room tips
Traveller rating
  • 137
  • 111
  • 15
  • 5
  • 4
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Popular mentions
I stayed for 4 nights in the standard room. I will list the positives and then the negatives. Positives: The room is quite spacious, there is enough storage, a desk and a small sofa. There was enough day light coming in. The bathroom is of a decent size as well, with the
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Response from ReservaPBH, Director de Relaciones Públicas at Portobelo Hotel
Responded 4 weeks ago
we appreciate your comments. Have a nice day!
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The hotel was recommended by a family member. He was right! In the center of the city, inexpensive, clean, & spacious. My original room had paint smell and as soon as I called the lobby, they sent someone up and immediately changed our room. Will stay here again when I’m in
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Response from ReservaPBH, Director de Relaciones Públicas at Portobelo Hotel
Responded 4 weeks ago
We'll be glad to see you again. Thanks for your comments!
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Really loved this hotel and the price was excellent for the service! I'm talking someone to take your bags to your room, park your car, and help you with whatever is needed. The room was excellent as well with great water pressure and hot water. The only advice that I would give
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Response from ReservaPBH, Director de Relaciones con Clientes at Portobelo Hotel
Responded 31 Oct 2018
we re sorry to read that about our room service. We´ll must improve the service. Thaks for your commnent.
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The only bad thing is that I've begun to judge other hotels by the "Portobelo" standard and others seldom compare favorably. Don't misunderstand, this is not the best hotel for the price in the whole world, just the best that I've found. Location for ease of coming and going
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Response from ReservaPBH, Director de Relaciones con Clientes at Portobelo Hotel
Responded 13 Oct 2018
Thanks a million for your comment we really appreciate it. have a nice day!
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I enjoyed staying at this hotel because it’s in the center of the city and also the attention that there is front desk, they were really kind especially Carlos and Jennifer they help me to book a cab and also with other things you were really pleased to talk to and even if they
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Album Categories
All photosTravellerRoom & SuiteDining
Single Deluxe
Photo provided by managementPortobelo Hotel
our room
our room 1
Good morning! If at the time you arrive to the hotel the room is available you can check in since that moment without an extra cost.
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Yes, we have dry cleaning service with an extra cost.
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Cuentan con estacionamiento vigilado ? O cerrado?
Nuestro estacionamiento cuenta con vigilancia las 24 hrs.
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Una pregunta, ¿Que tan cerca está el hotel de CUCEA?.
Buen dia: El CUCEA que conozco está en Períferico Norte, muy lejos, recomiendo buscar hoteles por Auditorio Telmex, está cerca. Hay varios CUCEA no sé si se refiere a este en particular
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Hola, está muy cerca si vas en auto (10 minutos dependiendo el trafico). Por Avenida Juárez con dirección a Chapultepec Sur, es una calle antes que se llama Progreso. Suerte en tu viaje.
0 votes
"Stay somewhere else .Friday and saturday music in the lobby bar blasts until 4am good luck trying to sleep"
"We were given a room at the back, which may be quieter than those overlooking the square."
"As stated above, if you are city noise sensitive you might inquire about a room on the parking lot side on a higher floor."
"away from the street and elevator"
"Choose a room with a parking lot view so you won't hear the traffic noise."
US$41 - US$81 (Based on Average Rates for a Standard Room)
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
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