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Hotel Riu Plaza Guadalajara

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Traveller (819)
Room & Suite (246)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
The Hotel Riu Plaza Guadalajara is located in the city center, in the most exclusive area 6 km from historic center and only 3 km from Expo Guadalajara. Guadalajara is Mexico‘s second most populous city and is the capital, political and economic center of Jalisco state situated in western of Mexico. Guadalajara International Airport (GDL) is approx. 22 km away. It is ideal for both leisure and business travel. The 550 modern decorated rooms with free Wi-Fi offer maximum comfort and in our 16 stylish and modern conference rooms you can successfully organize your events, meetings and incentive events or meetings. Relax with a massage at the Renova Spa or get in shape in the gym. For lovers of gastronomy, we offer a live cooking stations at our main restaurant, food and dinner a la carte, as well 3 bars.
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Property amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Restaurant
Spa
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Business
Park View
HOTEL CLASS
Hotel links
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Special Offer:Book now with 5% off!
Hotel deals
1,163Reviews
849Photos
18Q+A
100Room tips
Traveller rating
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Popular mentions
I came to Guadalajara for a week for Business and today 12/02/2019 when i got back at my room and entered to the bathroom my shaving machine was used by someone because there were white long airs all over it. Im 22 years old and i dont have white hair.... it is really sad to
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Guadalajara
Responded 3 days ago
Dear danielgcmdels, Thank you for sharing your opinion on Tripadvisor. I must say that I am shocked by your comment, as this is something we have ever heard of before. We would have appreciated if you had advised our front desk about this during your stay, so that they could have investigated it immediately! Please rest assure that we will share your comment with our management team to follow up. We hope despite this, that we will have the opportunity to welcome you back someday soon! With our best wishes we remain, Hotel Riu Plaza Guadalajara Online Reputation Manager
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Hotel's Favourite
Location is not in the vibrant center but near the main streams of the city. Rooms are excellent and breakfast abundant and rich in taste. Fresh fruits are always in place. SPA is very professional and evening restaurant offers a decent cosine. Highly recommended for stay in
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This is one of the better hotels I have visited for a long time. The rooms are really nice, and given this is one of the highest buildings in the city, you can experience a great view of the town from your room. The breakfast is complete, in the sense that it is difficult to
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Guadalajara
Responded 2 weeks ago
Dear Guest, Thank you for taking the time out to leave a great review. I am glad to hear that our breakfast and comfortable rooms exceeded your expectations. At the same time I am sorry that the location was not all to your satisfaction. The hotel Riu Plaza Guadalajara is located in the centre of the city, in the most exclusive area 6 km from historic centre and only 3 km from Expo Guadalajara. Should your travels bring you back to our city, I would be delighted to have the opportunity to welcome you back, until then I wish you all the best! With our best wishes we remain, Hotel Riu Plaza Guadalajara Online Reputation Manager
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I don’t usually write reviews but the service at this hotel was so terrible that I feel that others need to be warned!! It took over an hour and a half to check in and there wasn’t a line. The attendant at the check in desk could not reconcile the difference between the price
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Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza Guadalajara
Responded 4 weeks ago
Dear Scott H, Thank you for sharing your concerns! We are sorry to learn that you had a bad experience during your stay at our Hotel Riu Plaza Guadalajara due to a misunderstanding regarding your reservation. We kindly encourage you to contact your travel agency or, in case of direct booking, to contact with our Customer Service Department, via crm@riu.com to raise a formal complaint and to try to solve this situation as we unfortunately did not find your case with the information provided. We hope to host you again in one of our worldwide hotels! Best of hopes, Hotel Riu Plaza Guadalajara Online Reputation Manager
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We visited the FIL for a weekend and had a room at the 39 floor. This was a wonderful experience. The room was great! We enjoyed as well the pool area on Sunday afternoon. The morning breakfast buffet is sensational
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All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Photo provided by managementHotel Riu Plaza Guadalajara
Senior Suite
Habitación de lujo con cama king size- piso 32
View from floor 39
Limpieza y comodidad, además de buen servicio en todo el hotel es lo que los caracteriza.
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12345650
This hotel is in Guadalajara, thousands of miles from Cancun. There is a Riu hotel in Cancun approximately 30 min from the airport.
1 vote
Are you pet friendly
They are not even customer friendly! STAY AWAY
0 votes
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Never. I have been in another hotels in Guadalajara with dirty carpets or a moldy smell on the hallways. But here, I didn't smell or see dirty carpets. Rooms very clean and a wonderful service.
0 votes
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Hi, Yes they have many channels in English.
1 vote
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From airport I took taxi and it charged me around 300 MXN to Hotel Riu. In my next visit I used Uber and reached hotel in around 170 MXN. So you can choose any option.
1 vote
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1234
"Go to another hotel 10x cheaper and with better service"
"Try to get a room as high up as possible."
"Higher rooms have amazing views but take more time with elevator"
"Just take enough time to enjoy the gorgeous breakfast"
"buscar habitaciones de pisos superiores. Aunque estas son más caras, pero le mobiliario esta en mejores condiciones y la vista es mejor"
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12345620
PRICE RANGE
US$77 - US$260 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
NUMBER OF ROOMS
550
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