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Hotel Riu Plaza Guadalajara

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Hotel Riu Plaza Guadalajara
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846 Reviews from our TripAdvisor Community

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Showing 295: English reviews
Crestline, California
Reviewed 8 May 2015

Very nice Ultra modern, In the misdst of a Dump/Ghetto/Sleazy neighborhood!!Terrible traffic, Rude Drivers,Totally Brainless!! The women at the desk (RIU employess) are ALL: rude, nasty aggrorant, Unpleasant, had HORRIBLE looks thier faces And ATTITTUDES!! they need to be terminated immediatelly!Typical Latinas: The Word rhymes with: "ITCHS" or "HUNTS" Vicious nasty ladies. I arrived on the 1240am Alaska air flight....

Thank Aerovergalineas
San Anselmo, California
Reviewed 29 April 2015

Okay...I have stayed in many hotels in Guadalajara, and I was actually looking forward to my stay at the Riu Plaza. But, I can't say that I was impressed with the service, staff or amenities. Let's start with arrival: We arrived at 1pm on a Thursday afternoon. Greeted at the porte cochere by the attendants warmly, bags were then taken...

3Thank Latham w
Edmonton, Canada
Reviewed 26 April 2015

The hotel is nicely appointed and our room was clean and well furnished. I cannot say, however, that the front desk staff was at all courteous. When we arrived, they seemed a bit disorganized and asked us to come back 30 mins later as the computer system needed a reboot. We needed to exchange some money and were told that...

Thank holalisa
Reviewed 26 April 2015

This is our fourth stay at the Riu in guadalajara. We personally want to thank all the staff and specially Sonia and Juan Manuel Vilches , for making this stay a wonderful experience. We wanted to celebrate our closest friend 70th birthday. We own a bed and breakfast in Ajijic and have had the privilege of staying a few times...

Thank elkika
Aguascalientes, Mexico
Reviewed 25 April 2015

Fancy hotel, luxurious and modern, although there were some Little flaws in design to my taste. Like the light switches outside the bathroom and toilet, or the mirror on the wall far away and inaccessible from behind the sink where you stand and you need it. Also the TV is far too small for the size of the rooms and...

Thank mimitours360
Tampa, Florida
Reviewed 21 April 2015

This hotel is top-quality for business. Extremely helpful staff, large, comfortable rooms with all modern commodities, bar and restaurants... The only thing against it is the location. I'm not sure why a bunch of business hotels decided to plant themselves far from downtown, the airport, or anything of interest. There are hardly any restaurants, cafes or shops you can walk...

Thank Patricia C
Reviewed 20 April 2015

I visited this hotel during a business trip and, wow man I have to say it is a pretty fancy one. Maybe the fanciest hotel I've stayed ever. I was lucky and has a room on the 19th floor. The room was large, two realy comfy beds (however, I just needed one). The bathroom is clean and modern as the...

Thank Benoxic
Houston, Texas
Reviewed 17 April 2015 via mobile

The hotel was really very very nice. Extremely modern and great Wi-Fi. Food and restaurants exceptional and the location is convenient for taxi to anywhere of importance in Guadalajara. The front desk staff and Concierge were really good. The rooms were extremely large and furnished and elegant modern. This was really an exceptional hotel and probably 4 to 5 star...

Thank BusinessPr0fessi0nal
Reviewed 16 April 2015

We arrived late at night/early in the morning and just wanted to go to bed. Nothing would have been easier. Quick check in, up to the room, done. Check in is nice, open and very friendly. The rooms have different colors based on the floors and are very spacious. Bed, couch, TV and a work desk in the main area....

Thank Wala69
Timisoara, Romania
Reviewed 16 April 2015 via mobile

Everything is just right. The rooms are beautiful, breakfast is excellent, staff is very friendly and helpful with every need you might have. The pool is also great, as well as the fitness room. The lobby bar hosts concerts and salsa dance classes that can cure everything from a bad day.

Thank CorinaIulia

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  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Plaza Guadalajara staff and other travellers.
9 questions
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Brooklyn, New York
6 months ago
Guadalajara, Mexico
San Felipe, Mexico
over a year ago

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Questions? Get answers from Hotel Riu Plaza Guadalajara staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at top floors”
bemacol, 28 Mar 2017 | Read review
“For lessor costs you can get a room with 2 Xl twin side beds.”
LindaD_NorthCornwall, 19 Feb 2017 | Read review
“higher floor has a great view of the city.”
S7077II_, 14 Feb 2017 | Read review
“Very tall hotel. The higher the floor the better the view..”
I9164CLmarkr, 13 Feb 2017 | Read review
“take above 5th floor”
OSCALGOR, 31 Jan 2017 | Read review
5 of 5