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The Westin Guadalajara

Traveller (198)
360
Panoramas (81)
Traveller (198)
360
Panoramas (81)
Dining (70)
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Rooms
2 Dec3 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent54%
  • Very good32%
  • Average10%
  • Poor2%
  • Terrible2%
Certificate of Excellence
The Westin Guadalajara is in one of the most prestigious areas of this metropolis. Expo Guadalajara is near our hotel in Guadalajara, Mexico as is the World Trade Center. Corporate offices and numerous shops are close by also. Guests staying with us enjoy one of 221 thoughtfully-designed rooms. The signature all-white Westin Heavenly Bed®, High Speed Internet Access, an LCD Flat Screen Television ensure that each space is a calming oasis where you can have a revitalizing stay.
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Property amenities
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Wheelchair access
Paid Wifi
Paid Internet
Bar/Lounge
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Good to know
HOTEL STYLE
Safe
Great View
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
Getting there
Miguel Hidal Airport10 mi
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Reviews (558)
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309 results
Traveller rating
168
98
32
7
4
Traveller type
Time of year
LanguageEnglish
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168
98
32
7
4
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All reviews convention center great hotel spg member business hotel breakfast buffet comfortable hotel hotel of choice lobby bar room service is clean rooms gym mexico concierge uber tlaquepaque casa
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1 - 5 of 309 reviews
Reviewed 16 October 2018

This is the second time I've stay at this property. The suite room was large with a nice living space and separate TV which was great for watching sports. The view from the room is very nice where you can see some colorful houses. The...More

Thank TravelInfinity2020
Reviewed 7 October 2018

Booked hotel after a very long day, all seemed great until discovered AC is not working, after calling reception advised hotel is under maintenance mode and there will be no electricity. After my complaints they told me they had advised all guests ... which was...More

Thank BorisNovosel
Response from WestinGuadalajara, Manager at The Westin GuadalajaraResponded 8 October 2018

Dear BorisNovosel, We appreciate your visit to The Westin Guadalajara, and your comments on the maintenance of the power plant. We regret very much the lack of communication and we offer an apology. We are a hotel 24/7 and certain jobs are scheduled for a...More

Reviewed 2 October 2018 via mobile

Great hotel in a good safe location. Very comfortable beds and pillows. Bathroom is big and amazing (see pics). Fitness center way above average (see pics). Service and staff excellent. This hotel exceeded my expectations!

Thank JohnM627
Reviewed 7 September 2018 via mobile

The only reason I give it 3 stars is the hotel is modern and nice rooms. Their service on the other hand does not stand up to Spg standards. They lack customer service and making a guest feel comfortableMore

Thank Vacation772230
Response from WestinGuadalajara, Manager at The Westin GuadalajaraResponded 8 September 2018

Dear Mark B We appreciate your recent visit to The Westin Guadalajara, and sharing your experience with the tripadvisor community We offer you an apology for the inconveniences about not being welcome, you can always contact our Westin Experience Specialist to improve any situation that...More

Reviewed 8 August 2018

Located right across the street from Expo Guadalajara and next door to the Hilton, the Westin is by far the best option in the Expo GDL area. Very contemporary design in the rooms, great service and good food.

Thank TravelingExecutive
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Questions & Answers
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JJMejia
20 February 2018|
AnswerShow all 2 answers
Response from WestinGuadalajara | Property representative |
Dear Mr.Mejia, Thank you for choosing The Westin Guadalajara for your next visit to the city. We are 20 minutes from ITESO school. You can either take an Uber or schedule a private transportation for you with our... More
0
Votes
Rye2745
26 December 2017|
Answer
Response from PaxALotl | Reviewed this property |
Yes
1
Vote
Rye2745
26 December 2017|
AnswerShow all 2 answers
Response from 641vineets | Reviewed this property |
My room charge included the breakfast But I guess it’s around $16 per person. The breakfast was good ( hot omelette, sandwich, fruits, mexicana food et al)
1
Vote
Room Tips
"They have special rates on weekends"
IRA_LELI98
23 Jul 2018
Read review
"make sure your reservations show the correct number of guests, otherwise you will be charged"
spideymph
7 Mar 2018
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"High Rooms have great views from this location!"
Imaginistictravel
30 Sep 2017
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"The room we have (1402) was a large room and had all what we need. A great view from the room!"
MexicoVenueFinders
19 Sep 2017
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PRICE RANGE
US$77 - US$292 (Based on Average Rates for a Standard Room)
LOCATION
MexicoJaliscoGuadalajara Metropolitan AreaGuadalajara
NUMBER OF ROOMS
221
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