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First Class Hotel FCH Expo

Traveller (21)
Room & Suite (15)
Traveller (21)
Room & Suite (15)
Dining (3)
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Calle Coral 2530 Residencial Victoria, Guadalajara 44550 Mexico See on map
Name/address in local language
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Non-Smoking Hotel
3.5 Star accommodation
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25 Nov26 Nov
1 room, 2 adults, 0 children
Standard Room
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Traveller rating
  • 73
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Orlando, Florida
Reviewed 2 weeks ago
I tend to travel more than most and all too often I find that my expectations are not usually met, however with First Class Hotel- Epxo my expectations were met and exceeded. Upon check-in, the staff knew exactly who I was and had everything ready for me to sign and go straight to my room, check in was seamlessly easy. Upon entry into my room, I found everything to be just as pictured in all of the advertisements that I've seen. I only stayed two nights but found everything accommodating. Breakfast was just right, the ice cream was great and you are always sent off with a smile because everyone in the morning is always so energetic. I will definitely be returning soon. Tania, Antonio and Ignacio are always a pleasure.
Thank xandrekworthington
Jennifer B
Reviewed 4 weeks ago
The positive first: as is often the case in Mexico, the staff was incredibly nice and wanted to serve us well. They spoke English and clear enough Spanish for me to understand. The rooms and facility were clean. This is a concept hotel that was designed by local artists. There is easy day time parking in front of the hotel and the staff will store your car in a secure spot at night.

Now the negative: our first floor room was terribly noisy, and not just typical noisy for Mexico. From our room, we could hear the noise from the restaurant, the lobby, the tv lounge, and the pol. The place is all done in white marble, so very prone to echo. Just not a great design. Maybe rooms in another part of the hotel would be better. The hotel is advertised as FCH Adults Only, but there was a kid in the pool and a baby that cried through the night and again at 6:00am. I don't at all mind having kids where I stay, but I think the hotel needs to at least follow its own rules, so guests know what to expect. We had no hot water the first day and poor internet throughout our stay. We couldn't get the tv to work (which was probably because of our lack of SkyTV knowledge) but there were no instructions. (At our hotel in Mexico City the next day, the staff showed us how to make the tv work and pointed to written instructions in case we needed help.) The closet light was rigged with a sensor and supposed to turn on whenever the closet door is opened. But there was a maids closet on the other side, so whenever someone opened that closet, our light came on. This meant that the closet light came on at random times all night long and lit our room up even when the slatted closet door was closed. With the noise from the lobby and lounge area, the crying baby, and the closet light going off and on all night, I had a hard time getting rest. The design elements look a little worn and in some cases, were too much -- especially the dramatic, multicolored lights shining onto the pool from the frames of the room windows. These jewel toned LEDS changed colors all night long giving the place a Las Vegas vibe that didn't really add to the design. The location is not ideal. We felt a bit on the outskirts of anywhere we could eat or would want to visit on foot.
Thank Jennifer B
San Francisco, California
Reviewed 8 Jul 2018
We had a wonderful experience. This was a very nice hotel. The room was very big, clean with comfortable bed and had both soft and hard pillows for your preference.

The staff were all helpful and we really appreciated Carlos Lopez’s hospitality and his amazing service. He's the best of the best. We also asked him to recommend some of the restaurants in the area and he recommended very good restaurants. He also gave us discount coupons for the Brazilian steakhouse "Mr. Pampas".

We enjoyed staying at this First Class Hotel Expo (Adult Only) near Plaza del Sol. The hotel was very clean and we were very satisfied and will definitely be coming back.

We highly recommend this hotel
Thank HappyyGuests
jose b
Reviewed 3 Jul 2018
Small and quite, near to all amenities. I would definitely stay here again.

Best experience at this city hotel. They really go out of their way to make you feel welcome. I appreciate Mexican hospitality.

The pool is well maintained and fun. Also has a bar nearby for frosty drinks.
Thank jose b
Mexico City, Mexico
Reviewed 12 Feb 2018
We spend the long weekend during February to have some quiet and relaxed time.
a) The pillows and mattress were too hard, so that didn't help for the aim.
b) They have construction of the elevator during the whole weekend all day long.
c) They had the pool was available until 21 hrs but they were some guest that were having a party until 1 am, and probably more, but we fall asleep.
d) We had a problem with the hot tub and they weren't prepared for the incident, the water didn't ran, we suggest to add or put an instructions for it.
e) They were too kind when we ordered: More towels, another coffee machine, a rack
f) We had problems with the keys they didn't worked out well
g) The TV was not straight
h) The doors on the closet are from wood, kinda bad idea for a room that has lot of water
i) The breakfast wasn't bad at all, but they ran out of strawberry marmalade during a long weekend! that is terrible! And they couldn't had the idea to go to get some to a store
j) There were a day where the service was so slow! it took forever to have a cup of coffee
k) They should be able to have 24 hrs service on the kitchen at leas for soda, water or something that is canned.
l) The washing didn't had a plug to stop the water.

They need to fix lot of things, but they surely are very kind and nice, and need more experience with this kind of simple situation.
Thank Dreamingtita
Response from Leandro T, Concierge at First Class Hotel FCH Expo
Responded 2 Mar 2018
Good afternoon, First and foremost it was a pleasure to get to know you and have you in our hotel. It really was great getting to know the both of you. I appreciate your comments and am very glad that with these you are helping us to make our hotel better. Many of these items we are taking into consideration and will be taking into effect very soon. It is always great to receive detailed comments because they help us to make our hotel better for your next stay. It would be an honor to have you with us again soon. Alexandré K Worthington Concierge
We are an urban boutique hotel style, located 1 minute walking to Plaza del Sol and 10 minutes to Expo Guadalajara. We offer 24/7 reception service, a swimming pool, restaurant, room service, fitness room, More cinema room and bussines center. Less
Hotel class
Contact Information
Hotel Amenities
Room Service
Free Parking
Free High Speed Internet (WiFi)
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
US$36 - US$138 (Based on Average Rates for a Standard Room)
Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Suites, Non-Smoking Rooms
Number of rooms
Price range
US$36 - US$138 (Based on Average Rates for a Standard Room)
Mexico > Jalisco > Guadalajara Metropolitan Area > Guadalajara
Traveller (21)
Room & Suite (15)
Dining (3)
Pool & Beach (3)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
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Questions & Answers
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Room Tips
"Bite the bullet and book it."
2 weeks ago
Read review
"Don't get stuck on a first floor room. Super noisy."
4 weeks ago
Read review
"We got the Senior Suite, 1 King Bed Room - Excellent"
8 Jul 2018
Read review
"rooms next to the pool"
3 Jul 2018
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