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Hotel Gran Plaza & Convention Center

Traveller (51)
Room & Suite (15)
Video (1)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Restaurant
Free parking
Room service
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Wheelchair access
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Room features
Air conditioning
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL STYLE
Family
Business
HOTEL CLASS
174Reviews
74Photos
3Q+A
5Room tips
Traveller rating
  • 46
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  • 39
  • 22
  • 22
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  • English
Price/ quality too expensive, location is a little further away from downtown, meaning with a lot of traffic , it could take you 30 minutes. The area us pretty new, said that, there is a Holiday Inn Express almost in front, which I believe will be a lot better. Service in
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Response from Karina A, Reservaciones at Hotel Gran Plaza & Convention Center
Responded 15 Aug 2018
I am very disappointed to know that you have found our service below your expectations. We would like to know more. Please, send us an email with a phone number or email address so that our Hotel Manager can solve your problems personally.
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The entrance check-in point looks like the hotel will be ok, but it’s outdated and in need of repairs. The room is pretty basic, but I didn’t mind, because all I wanted to do is use the hotel to sleep and enjoy the city. At 6am I was shockingly awakened by a horrible motor sound
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Worst hotel I've been to. Sheets were stained with blood. They give you less than half a roll of toilet paper. They say the rooms have wifi but there are no wifi networks. Bathrooms were disgusting and the food sucked. The loudest noise ever woke us up at 6 am and it never
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Everything ok, just the WiFi doesn’t has enough range! The rooms are very comfortable, the swimming pool it’s great, the elevator works fine, the restaurant smells good, the parking is not that spacious but it can allow to park your vehicle.
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We focused more on the good reviews than the low scores. What a mistake. As other reviews tell you, do not be fooled by the lobby of this place. There is nothing charming about the rooms. They are OLD. The bed was too worn out, and should have been replaced years ago.
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Dirty sheets
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123
Tengo 17 años, quisiera saber si puedo hospedarme sin problemas
Me parece que si eres menor de edad, si habría problema, mas bien creo que la pregunta tendría que dirigirla al hotel. En cuanto al hotel, me pareció bastante seguro y agradable. Saludos!
0 votes
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Queda cerca el centro ?
No, a 15 min
0 votes
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¿Aceptan Mascotas?
"If you must book, do not leave valuables in the room."
"could seem as a competitive rate but once you use it actually is a expensive one."
"View first before deciding."
"Rooms near the front of the hotel back on to the main road and are the noisiest"
"If there are any rooms that don't face a street - take it!"
PRICE RANGE
US$42 - US$86 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran plaza hotel guanajuato
LOCATION
MexicoCentral Mexico and Gulf CoastGuanajuatoGuanajuato
NUMBER OF ROOMS
120
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