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The St. Regis Mexico City

Avenida Paseo de La Reforma 439 Colonia Cuauhtemoc, Mexico City 06500 Mexico
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Traveller (598)
Room & Suite (380)
Dining (129)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
  • Excellent79%
  • Very good14%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers' Choice 2018 Winner
Certificate of Excellence
The St. Regis Mexico City is located at Paseo de la Reforma, a key financial and business district as well as a center for social life in the Mexican capital. The hotel in Mexico City enjoys a strategic location in front of the Glorieta de la Diana Cazadora, a meeting point between the Bosque de Chapultepec museums, Polanco business district and the Centro Histórico. The airport is a mere 45 minutes away.
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Property amenities
Pool
Restaurant
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Room Service
Wheelchair access
Children Activities (Kid / Family Friendly)
Bar/Lounge
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Luxury
Park View
HOTEL CLASS
Hotel links
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Special Offer:Book Direct for Less!
Hotel deals
Location
Full view
Reviews (1,105)
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737 results
Traveller rating
572
112
30
16
7
Traveller type
Time of year
LanguageEnglish
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572
112
30
16
7
Show reviews that mention
All reviews butler service diana restaurant the king cole bar personal butler diana fountain infinity pool avocado pizza luxury suite glass of champagne rain shower four seasons paseo de la reforma car service third floor steam room floor to ceiling windows beautiful hotel
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1 - 5 of 737 reviews
Reviewed 2 days ago

Wow, where do I begin. My stay at the St. Regis Mexico City was amazing! This hotel truly lives up to the St. Regis name. The positives started out before I even arrived. One week before my stay I reached out to the staff to...More

Thank travis219m
Response from Roberto O, Manager at The St. Regis Mexico CityResponded today

Dear travis219m, Greetings from The St Regis Mexico City and I hope you and your family are well. I would like to acknowledge receipt of your comment via Trip Advisor´s review – I must say we are indeed grateful for your feedback about our services....More

Reviewed 5 days ago via mobile

Stayed at this hotel two times during same year. The location and the personnel are wonderful. The food and the service at the restaurants, are not. We tried the main restaurant (Mexican) for breakfast, lunch and dinner. During each meal, there was at least one...More

Thank 870jfg
Response from fernandaelizondo0802, Manager at The St. Regis Mexico CityResponded 4 days ago

Dear 870jfg, Thank you for taking the time to share your last experience with us. At The St. Regis Mexico City we take our guests' comments very seriously. We took a good note of your remarks on the way we operate the restaurants and we...More

Reviewed 2 weeks ago via mobile

Luxury/high-end hotel. Offers very comfortable / above average rooms with renovated furniture and high technology accessories. Room may be noisy due to heavy traffic outside despite good quality windows. Very good food and dining is available in different in-property restaurants. General staff is very attentive...More

Thank JuanFrequentTraveler
Response from mayraafa, Manager at The St. Regis Mexico CityResponded 2 weeks ago

Dear 561juanpablo, Thank you for taking the time to write about your last experience at The St. Regis Mexico City. We always try our best to offer a service with the high standards of a St. Regis and we work hard aiming to constantly pursue...More

Reviewed 4 weeks ago

Overall, we were disappointed by our stay at this St Regis facility. On the bright side: Outstanding concierge personnel, mainly good service throughout the rest of the hotel, although sometimes comically over the top. Good central location, walking distance to many attractions and restaurants (e.g....More

1  Thank seashorekoa
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 3 weeks ago

Dear seashorekoa, Thank you for your very constructive Trip Advisor report. We really appreciate your comments regarding the mosty moldy smell and the air conditioning temperature. We have asked our Executive Housekeeper and our Engineering Director to review where the moldy smell come, why was...More

Reviewed 4 weeks ago

I have not written a review in years but after our recent stay at the St. Regis, Mexico City, I decided that we must share our “over the top” stay. I have stayed at over 15 St. Regis properties (which is my favorite luxury hotel)...More

Thank garymazurek
Response from MariaFernandaE27, Manager at The St. Regis Mexico CityResponded 4 weeks ago

Dear garymazurek, Thank you for taking the time to write this wonderful review. It is always a pleasure receiving such detailed comments about our guests’ experiences in the Hotel. The St. Regis Mexico City is known to be located at the best address in Mexico...More

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Questions & Answers
Ask a question
Anil N
31 October 2018|
AnswerShow all 4 answers
Response from fernandaelizondo0802 | Property representative |
Hello Anii, the weight of your pet should not exceed 8kg. We offer bed and dish service for your pet, which you can request through your St. Regis Butler.
1
Vote
Gnvhedy
11 September 2018|
AnswerShow all 3 answers
Response from 820frankmm | Reviewed this property |
I suggest emailing the hotel with your questions. Some at the desk are not totally fluent in English, so a phone call may be confusing. I have stayed in this hotel many times. All the bathrooms are consistently nice, so... More
0
Votes
Gnvhedy
22 August 2018|
Answer
Response from Lorenzo M | Reviewed this property |
Not sure because I didn't ask for one.
0
Votes
Room Tips
"Rum #402 smells heavily of mold;"
seashorekoa
4 weeks ago
Read review
"The rooms and suites are very exquisite and the views are fantastic!"
garymazurek
4 weeks ago
Read review
"All of the rooms are spectacular"
JNechman
30 Sep 2018
Read review
"I faced the side - not so pretty - ask to face the Diana fountain on Reforma."
Happy_on_the_road
28 Sep 2018
Read review
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PRICE RANGE
US$296 - US$734 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the st. regis mexico city hotel mexico city
LOCATION
MexicoCentral Mexico and Gulf CoastMexico City
NUMBER OF ROOMS
189
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