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Hilton Mexico City Airport

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Hilton Mexico City Airport
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1,011 Reviews from our TripAdvisor Community

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Showing 680: English reviews
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Monroe, Louisiana
Reviewed yesterday NEW

I have stayed at this hotel numerous times. It is very convenient for me and my customer. The rooms are very clean and spacious. Rooms(101-107) closer to the lobby are a little bit noisy due to late evening entertainment which usually ends around 9pm. The jewel of this property is the bartender Roberto. He makes the most creative delicious drinks....

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Helpful?
Thank OleBeachcomber
Easton, Pennsylvania
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

Stayed here one night during a late layover between Oaxaca and home. I'd originally booked at a cheaper hotel outside the airport; but I worry about missing connections, and after factoring in the expense of taxis both ways, the Hilton Aeropuerto made more sense. The room was very clean and the bed extraordinarily comfortable. I slept well, breakfasted at the...

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Helpful?
Thank Harroo
About Hotel's Favourite Review
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, We are so glad to know that you had a wonderful stay at our property. As you say we are the perfect option for all the travelers that have connecting flight, there will never be a chance to lose your flight. Thank you so much for recognizing all our facilities hope you have a chance to come back...

Beaufort
Reviewed 2 days ago NEW

Our experience was fantastic! We were very tired from our vacation and had a early flight to go back home. Then decided that we needed a good night sleep and the easiest way was to sleep at the Airport Hotel. We found that Hilton was one of the options and booked immediately. Thank you for all your care!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Lizzet P
Massapequa, New York
Reviewed 2 days ago NEW

I had a 8 hour layover by myself and with dinner plus relaxing in the lounge time flew by! Sergio made sure I was taken care of and left me leaving back to New York with a smile. Excellent customer service!

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Helpful?
Thank inspirebyimage
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you very much for giving us your review in TripAdvisor, we are very glad to know that you felt very good treated by a member of our staff and that our service met your expectations. From Hilton family we wish you had an excellent trip back home. Best Regards, Bibiana Ramos Guest Relations Manager bibiana.ramos@hilton.com

Cohoes
Reviewed 4 days ago NEW

It was not possible to fly from Huatulco, Oaxaca to Albany NY on the same day. We chose to stay at the Airport Hilton in Mexico City and were more than pleased with our choice. The staff was attentive3 and courteous. We particularly appreciated the suttle to Terminal 2 at five in the morning.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank williamhS388QB
London, United Kingdom
Reviewed 6 days ago NEW

One night stopover Very convenient location for a short overnight stay. Try helpful staff and assistance getting back to the Domestic termianal (we arrived at the International terminal from Peru) Altogether very satisfactory and a nice touch of muffins on the way out from dinner and free juice and coffee available whilst we waited for our shuttle bus

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Sophie S
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for giving us your review in TripAdvisor and for letting other travelers know about our service in your words. Hilton's staff work's hard to get our guest satisfaction and the best way of recognizing our job is in your kind review. We hope you have the opportunity to come back very soon!! Sincerely, Bibiana...

LLucmajor
Reviewed 1 week ago

We over nighted here this week on our return to Europe , perfectly located for business travellers . lots of hot water . comfortable rooms with Hilton standards. maybe a small jug of fresh milk in the mini bar for tea and coffee , as powedered option just does not make the hot refreshments drinkable A pleasant for hours of...

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Helpful?
Thank PaulB994
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for taking the time in giving us your feedback, your opinion is very important for us and we are glad to know that you had a wonderful experience, any comment you give us in order to improve our service is appreciated. We really hope you can come back soon and enjoy the mentioned services....

Channahon, United States
Reviewed 1 week ago

Not the best to wear the Hilton name. Construction UNDER room 103 started at 11pm with hammering and power tools!! Hotel staff couldn't care less and said it's not their fault as the contractors were doing airport work below. So why would the hotel even rent out this room if they knew work began at night?!?!

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Helpful?
Thank Craig N
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, All the Hilton staff is very sorry for the inconvenience you went through in your past stay at the property. We are taking very serious all the details you are giving us and we will take action immediately. Please if there is something I can do for you to change this experience please feel free to contact me....

Reviewed 1 week ago

Always noise in the corridors and mostly from the hotel personnel chit-chatting in the hallways. And this hotel is also a bit pricey. But great location (inside the airport). great restaurants around as well.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicolas K
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for your feedback, this gives us the opportunity to improve our service and give you a great experience. We will work on the details you are giving us and work with all our staff to raise awareness of the changes that have to be done. We really hope you consider staying with us in...

Pinehurst, North Carolina
Reviewed 1 week ago

I would recommend this hotel either for business or pleasure. Staff was excellent and service was stellar. Food was good quality and as a Hilton honors member, I can rave about this hotel. I enjoyed getting to know the staff and having a pleasant conversation with everyone in the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank saenzgrimm
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for your recommendations in TripAdvisor, your review makes us very happy and we know that lots of travelers will see it. I will personally share your review with our staff that will be more than happy to know that you had a wonderful experience. Please come back soon and enjoy of all this services....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: £111 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto
Hotel Style:
#16 Spa Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Airport staff and other travellers.
10 questions
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Maracaibo, Venezuela
Montreal, Canada
4 months ago

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Questions? Get answers from Hilton Mexico City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“309 was perfect , facing into the center of the airport , quite room ,”
 of 5 bubbles PaulB994, 14 Feb 2017 | Read review
“Avoid room 103”
 of 5 bubbles 973craign, 13 Feb 2017 | Read review
“This hotel also a nicely sized gym.”
 of 5 bubbles Harroo, 7 Feb 2017 | Read review
“Always ask to the people they work there, they know everything”
 of 5 bubbles dulcealondra92, 31 Jan 2017 | Read review
“The outside rooms suffer from traffic noise from the drop off area below”
 of 5 bubbles twoshortplanks, 27 Jan 2017 | Read review
5 of 5