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Hilton Mexico City Airport

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Hilton Mexico City Airport
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1,055 Reviews from our TripAdvisor Community

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Showing 711: English reviews
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Miami, Florida
Reviewed 3 days ago NEW

I have stayed at this hotel around 10 times during the last few years and I always find their staff very friendly and helpful. I specifically want to congratulate the restaurant staff for the great service they provided during my last two stays at this hotel. They made me feel right at home. They always remembered my name and prepared...

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Thank Colombia2010
Houston, Texas
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago via mobile

We arrived from Houston just before midnight & decided to stay at Mexico City Airport Hilton. Excellent choice! We were warmly greeted by the hotel & restaurant staff as we walked into the hotel. We had one of the Best Ribeye steaks with impeccable seasoning That evening! The restaurant staff was wonderful and made us feel as if we were...

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Thank James T
About Hotel's Favourite Review
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much writing such lovely review. We are very proud of all the staff that is on our team with such a customer care. We try very hard to give the best quality service and each time our guest gives us the opportunity to know what they think we take it in feedback and for improvement...

Thousand Oaks, United States
Reviewed 4 days ago NEW

I chose this hotel for convience to airport for my travel needs and was very pleased. Very quiet and the breakfast the next morning exceeded what I expected. Great large fresh ripe sweet fruit selection especially. Variety of breads, omelets, juices and lots of coffee!

Review collected in partnership with Hilton Hotels & Resorts
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Thank 738kristinew
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, We are very glad to know that you enjoyed our breakfast!!1 Our F&B puts lot of effort in offering you the best quality in all the food and our staff is very interest in being attentive on what you may need. Thank you for sharing this experience on TripAdvisor and for your preference, please come back soon!! Best...

Reviewed 5 days ago NEWvia mobile

I've been staying here for close to 10 years and I have to say this Hilton has really improved. I'm a Hilton Diamond member with stays in over 15 different countries. Roberto at the bar is one of a kind! I stayed here in the past for the convenience of being at the airport but now the service and attention...

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Thank William A
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Mr. William, Thank you so much for your preference and loyalty!! We are very honored to have your review, we know that you are a very valuable guest and we try to put lots of effort in valuating our Diamond guests. We really hope you keep coming back to our property and also keep enjoying of our people. Sincerely,...

Warsaw, United States
Reviewed 6 days ago NEW

My 4th time staying at this hotel location and they continue to show the same great customer service and cleanness that I like. Would highly recommend to anyone that needs to stay at an airport hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Thank enidmagalyb
HiltonMexicoAirport, Public Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you so much for your preference!!! It is an Honor to read your very kind comments for your last visit to Hilton Mexico City Airport. We are happy to read that you could enjoyed all those mentioned services, then we know that we are accomplishing our commitment to generate the best Quality Experience for all our visitors....

Phoenix, Arizona
Reviewed 1 week ago NEWvia mobile

My incredibly savvy bride put us up at this hotel after a week in Cuernavaca. It's not exactly intuitive how to get to the hotel, or maybe it's just me. Once you find the area of the Hilton take the elevator up to the lobby. Check-in was flawless and expedient and in the same area is the breakfast room, a...

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Thank beeedell
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you for sharing your very valuable comments for your last visit to Hilton Mexico City Airport. We are glad to know all the details during your stay, we know that your review will help other guests make the best for their trip. Thank you for your preference and we really hope you come back very soon!! Best...

Hickory Creek, Texas
Reviewed 1 week ago

from the first to last moment our stay was perfect. The Hilton staff was exceptionally customer service oriented and offered assistance every time I saw a team member. Smiles all the way around. The bar and food was very inexpensive and was great! I have paid a lot more for much worse accommodations in Mexico.

Review collected in partnership with Hilton Hotels & Resorts
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Thank gordozb45
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear guest, Thank you very much for sharing your comments on Hilton Mexico City Airport. We are very glad to know you had an exceptional experience and that our staff was part of this memorable stay. We really hope you have the opportunity to come back and enjoy of all the customer care. Best Regards, Bibiana Ramos Guest Relations Manager...

Hickory Creek, Texas
Reviewed 1 week ago via mobile

Such an easy hotel for a long layover in Mexico City. You don't even walk outside! Moises was awesome help getting us to our room and then assisting us to change rooms on the fly. Clean, easy to get around, nice rooms! Thx Hilton and Moises!

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Thank JenandChris11
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you very much for your comments in TripAdvisor!! It is an honor to know that you had a wonderful stay at our property. We work hard to get our customer satisfaction and we will work harder to give them a great experience!! Thank you for your comments on our staff and I will personally share with Moises...

Reviewed 1 week ago via mobile

Stayed at the Hilton Mexico City airport, as I had an early morning flight before heading home. The executive lounge was on the small side, but not bad. It is very convenient staying at this hotel being in the airport and near the terminal I needed to get to. The room was very clean and quiet. What made the trip...

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Helpful?
Thank Mark R
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you for choosing Hilton Mexico City as your best choice!!! We are a property that delivers experiences and we are very satisfied to know that someone of our team gave you a big one. I will personally share your comments with Roberto who will be more than grateful to read you review!! You are always welcome on...

Zagreb, Grad Zagreb, Croatia
Reviewed 1 week ago

We had a brief overnight stop between flights, so I cannot comment on anything but the room and the check in. Check in was easy and quick. Our room was more than adequate but a noise, perhaps from the air con kept us awake, so we didn't get the rest we needed.

Review collected in partnership with Hilton Hotels & Resorts
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Thank Karen F
HiltonMexicoAirport, Guest Relations Manager at Hilton Mexico City Airport, responded to this review

Dear Guest, Thank you very much for giving us your feedback. Your opinion is very important for us and all the comments you can give us to improve our service. We are glad to know that our staff welcomed you in a correct way!! We really hope you can come back and change this experience. if you need further assistance...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Mexico City Airport

Address: International Mexico City Airport | Distrito Federal, Mexico City 15620, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: £111 - £184 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Mexico City Airport 3.5*
Number of rooms: 129
Reservation Options:
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Also Known As:
Hilton Mexico City Airport Hotel Mexico City
Hilton Hotel Mexico City
Mexico City Hilton
Hilton Aeropuerto
Hotel Style:
#16 Spa Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Mexico City Airport staff and other travellers.
10 questions
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Maracaibo, Venezuela
Montreal, Canada
5 months ago

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Questions? Get answers from Hilton Mexico City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay at the Marriott near by”
 of 5 bubbles jeffdaiber, 9 Mar 2017 | Read review
“Stay away from rooms with windows that face internally to the airport. Lights are on all night and the noise is unbearable.”
 of 5 bubbles johnbP1513XY, 3 Mar 2017 | Read review
“didn't stay at hotel, only dined.”
 of 5 bubbles 448lesliec, 2 Mar 2017 | Read review
“309 was perfect , facing into the center of the airport , quite room ,”
 of 5 bubbles PaulB994, 14 Feb 2017 | Read review
“Avoid room 103”
 of 5 bubbles 973craign, 13 Feb 2017 | Read review
5 of 5