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Sheraton Santa Fe, Mexico City

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Sheraton Santa Fe, Mexico City
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213 Reviews from our TripAdvisor Community

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Showing 137: English reviews
Reviewed 1 week ago

If you like a room with lots of space this is the hotel for you. Big walk in closet, large area for the bed, full size couch, desk area. I loved this hotel. The Santa Fe area is very different from the rest of Mexico City but it is very nice and a relatively short drive to the center of...

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Helpful?
Thank Scott H
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Scott, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Community. We are glad to know that you enjoyed your stay in our oversized rooms, indeed modern, spacious and well laid out. We appreciate your kind comments that help us to keep offering you a better service each day. We look...

Seattle, Washington
Reviewed 1 week ago

I spent five nights in Santa Fe for business at the Microsoft building, and the Sheraton worked great for me. Lovely breakfast buffet, good exercise facility (but remember the elevation - you'll feel it!), and WiFi. Room was particularly spacious. The Microsoft building, as well as other multinational corporations, is just a few minutes walk away. There are some very...

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Helpful?
Thank EricSchreiber
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Mr. Schreiber, On behalf fo Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Community. Your comments regarding your recent stay were brought to our attention and we are truly grateful to hear your positive impressions about our location, indeed Santa Fe has grown so much offering several options in business, but also you...

Reviewed 3 weeks ago via mobile

Two big bed in the room not just the standard twin size like in other hotels, so this meant a very good sleeps. The room was that big a I can't describe it. It's was a business trip but one day if I go back to holiday I will book a room here.

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Helpful?
Thank M1952CAstephenp
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf fo Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Community. We are glad to know that you enjoyed your stay in our rooms which, together with the rest of the Hotel, have been remodelled for our Guest’s comfort, our rooms are oversized and they are indeed modern, spacious and well...

Tokyo Prefecture, Japan
Reviewed 10 October 2016

The room is very large, composing of two beds, living room area and big closet room. The bath room is also reasonably nice, although there is no bathtub. The room is maintained in clean manner. Amenity is limited.

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Helpful?
Thank Yoshie8
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Community. We are glad to know that you enjoyed your stay in our rooms which, together with the rest of the Hotel, have been remodelled for our Guest’s comfort, our rooms are oversized and they are indeed modern, spacious and well...

Stuttgart, Germany
Reviewed 15 September 2016

the Sheraton in Santa Fe is clean, the rooms are very spacious and contemporary. Service really friendly and the food good as well. attentative and always with teh smile - you feel welcome. it is in the business area of Santa Fe, there is no public transportation, but if you need to be there for work, it is excellente !

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Thank Uli_in_Germany
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Commuity. Your positive review regarding your recent stay was brought to our attention. Your feedback always serves as motivation for our staff to keep going with their professional service. They will be thrilled to read your amazing reviews regarding the service...

Reviewed 8 September 2016 via mobile

First time in Mexico city but the staff made it wonderfull and did all they could in order to help me with anything I needed. Wifi is the best I have ever had, all the locations, restaurant, outside, room: good connection.

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Helpful?
Thank Jacob v
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Jacob V, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Community. Your reviews are an important tool for us, because they help us to improve the quality of our service. Your feedback always serves as motivation for our staff to keep going with their professional service. They will be thrilled...

San Pedro Garza Garcia, Mexico
Reviewed 6 September 2016 via mobile

The hotel is strategically located in the Santa Fe business area. It is close to restaurants and a small shopping center at a walking distance. Rooms are large and clean with nice amenities and comfortable beds. Breakfast is also good and quick. Business center is nice but small. WiFi works just fine. They have a nice gym but crowded at...

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1Thank Jose Luis G
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Jose Luis, On behalf fo Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Community. We are truly grateful to hear your positive impressions about our location, indeed Santa Fe has grown so much offering several options in business, but also you can spend a great time, including cultural, entertainment, and night life activities,...

Sao Paulo, SP
Reviewed 29 August 2016

Once again I went to Mexico for a business trip and stayed at Sheraton Santa Fe. The service was flawless during all my stay - very polite and helpfull staff. I got the same type of room, which is great - very big and comfortable. The perfect bed after an exausting day. Room service was also very good.

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Thank MariaAF
HelenaMora, VIP & Club Service Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Maria, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Community. Your reviews are an important tool for us, because they help us to improve the quality of our service. We are truly glad to know that you enjoyed your stay and to hear about your positive impressions about the service...

Scotch Plains
Reviewed 3 August 2016 via mobile

We booked on booking.com for a non refundable for the incorrect date....and called immediately to ask for a one day change....Booking.com were terrific and got the change made without penalty.....unfortunately when we arrived at the property they had expected us the previous day and made noises about charging us for the night even though the change had been confirmed and...

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Thank IMB95
HelenaMora, VIP & Club Service Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Community. Your reviews are an important tool for us, because they help us to improve the quality of our service. We would like to share with you that there are some promotional rates that does not accept changes or cancellations, even...

Brighton, Michigan, USA
Reviewed 20 July 2016 via mobile

This is my first time stay in Ste Fe, so I have no comparison to other hotels. The room is huge, and probably the largest I have had ever. The bed is very comfortable. The couch is well positioned with the ability to swing the TV around for either the bed or couch. The bathroom is big and functional. The...

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Helpful?
Thank egraetze
HelenaMora, VIP & Club Services Leader at Sheraton Santa Fe, Mexico City, responded to this review

Dear Guest, On behalf of Sheraton Santa Fe we thank you for sharing your kind comments with the TripAdvisor Commuity. We are truly grateful to hear your positive impressions regarding the room and your kind comment regarding the internet and breakfast. Nevertheless we would like to share with you that we have rates that includes internet and breakfast. Make for...

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Staying in Santa Fe

Neighbourhood Profile
Santa Fe
Few neighborhoods have undergone such enormous change as Santa Fé, now a high-end destination with luxurious residences, apartments, hotels, rooftop bars offering incredible views and restaurants with extraordinary cuisine. Garden Santa Fé mall has earned several architectural awards for its design. This neighborhood is the best choice for those looking to get fully pampered by a romantic escapade.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Sheraton Santa Fe, Mexico City

Address: Guillermo Gonzalez Camarena No. 200, Mexico City 01210, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Santa Fe
Price Range: £93 - £180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Santa Fe, Mexico City 4*
Number of rooms: 190
Reservation Options:
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Also Known As:
Sheraton Suites Santa Fe, Mexico City Hotel Mexico City
Sheraton Mexico City
Mexico City Sheraton
Sheraton Santa Fe, Mexico City
Hotel Style:
#27 Business Hotel in Mexico City
#30 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Santa Fe, Mexico City staff and other travellers.
2 questions
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Gurgaon, India
2 months ago

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Questions? Get answers from Sheraton Santa Fe, Mexico City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room a little far from the elevators.”
 of 5 bubbles luizc578, 6 Jul 2016 | Read review
“ask for a high floor. It is worth the view.”
 of 5 bubbles Nvargs, 25 May 2016 | Read review
“Consider paying for the top floor - well worthwhile”
 of 5 bubbles alastairaideen56, 11 May 2016 | Read review
“all rooms are quiet. seriously - never heard a peep.”
 of 5 bubbles rorob852, 29 Feb 2016 | Read review
“higher floors are quieter but ?earthquake-proof?”
 of 5 bubbles lilacroller, 21 Dec 2015 | Read review
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