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Gran Hotel Ciudad de Mexico

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Gran Hotel Ciudad de Mexico
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2,253 Reviews from our TripAdvisor Community

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Showing 1,261: English reviews
Minneapolis, Minnesota
Reviewed 2 days ago NEWvia mobile

Not only the charm and antique feeling that this hotel brings, the feel and transition to an a different era. The restaurant service staff and the food, very good. At the heart of Mexico's main plaza "El Centro" and by the government palace. The views from hotel allow you to enjoy that and more. Worth staying or just go for...

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Helpful?
Thank Jorge W
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Jorge, Thank you for sending an amazing comment about your visit to Gran Hotel Ciudad de México and the Terraza restaurant. It was a pleasure that you enjoyed the incredible view that we had to the Zocalo while having amazing dishes and of course being attended by our staff. We look forward to welcoming you back in the future....

Reviewed 5 days ago NEW

perhaps one of the most beautiful hotels I've ever seen. The rooftop restaurant has incredible views of the surrounding square and City the staff of Gabriel, Eric, and Lizeth wereabsolutely outstanding you are left completely warm and full filled An amazing experience! You can't do better with regard to location, museums, restaurants you name it. Built in 1899 they have...

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Helpful?
1Thank Marla M
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Marla, Thank you so much for sharing your comments about your visit. It is really pleasant to see you could appreciate the incredible view of the Zocalo and the amazing service provided by Gabriel, Eric and Lizeth. Our location in the heart of the downtown gives you the opportunity to visit so much places. It was a pleasure having...

Mexico
Reviewed 5 days ago NEW

The Gran Hotel in Mexico City is decorated in art nouveau style with an impressive stained glass ceiling in the lobby. The Terrace overlooks the main square and roof tops from the center of the city. The hotel is located steps away from many of the main attractions in the down town.

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Helpful?
Thank eleniux144
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you for taking the time to review our hotel! As you may know, we have the privilege of being located in one of the most historic and emblematic buildings in Mexico City´s downtown where you will find so many things to do. The entrance of our hotel impress by the amazing stained glass ceiling that you could...

Paris, France
Reviewed 5 days ago NEW

Well it's quite an experience to stay at this beautiful hotel, I think already everybody talked about the building and the service ( Rosa was just Charming and overall great!). If you want to enjoy this hotel, you must come here with an open mind and open heart to learn more about the Mexican history and culture. As it is...

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Helpful?
Thank JOSE T
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Jose, Thank you for taking the time to write a review! I am so glad to hear that you enjoyed your stay with us, and of course that you had a wonderful time while you were visiting our city. Our hotel aims to provide a truly unique experience, and this is possible by the great staff we have and...

Reviewed 5 days ago NEW

Received like a Prince...charming hotel, liberty Hall unbelievable, good breakfast, just few step from the Zocalo...fantastic location. I do not recommend the restaurant. Be careful to room choice: we had a fantastic suite but the view was really ugly!

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Helpful?
Thank JeHaWeHa
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you for your review of our hotel. The location of the hotel is perfectly located in the heart of the downtown where you could find many things to do. We feel sorry that the view to the Zocalo for your room were not the best, all of the rooms have an amazing view. We look forward to...

Reviewed 5 days ago NEWvia mobile

We visited El Gran hotel ciudad de México for second time. This time around Christmas time and let me tell you it couldn't be better. The service, the little details the comfort the bed etc... Well can thank enough to all the staff and crew they were on point. Love this place. Defenely going back soon. Sorry couldn't add pictures...

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Helpful?
Thank juan luis h
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Juan, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. I am so glad to hear that you enjoyed your second stay with us, during the Christmas season, as well as the guest service provided by our staff. Thank you for choosing us and of course...

Washington
Reviewed 5 days ago NEW

You really get a sense of 19th century Mexico when staying in this beautiful hotel in the heart of Mexico City. The service is first-rate, and the beautiful stained glass windows make the place look like a palace in the morning. Choose a room with a balcony.

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Helpful?
Thank mrsirin
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear guest, Thank you for your kind words, it is always a pleasure to receive some feedback from our guests. The Gran Hotel Ciudad de Mexico is a five star one, the originality, Tiffany stained glass ceiling from 1908. We feel happy of being able to show part of the Mexican history. For our entire staff will be an honor...

St Kilda, Australia
Reviewed 6 days ago NEW

We only stayed 1 night here but could easily have stayed longer. It is beautiful visually and the people who staff and help also are beautiful - very helpful, kind and professional. The rooms are very comfortable, a little worn but the view over the Zocolo makes up for this.

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Helpful?
Thank JanelleandGraham
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Jane, Thank you for your recent review of our hotel. We do try to set ourselves apart by providing consistent, friendly customer service. I am so glad to hear that you enjoyed your stay with us, as well as the guest service provided by our staff. The rooms that has the view to the Zocalo are really amazing. The...

Louisville, Kentucky
Reviewed 1 week ago NEW

We stayed at the Grand Hotel Ciudad during our Mexico city visit after the beach vacation in early December. Booking on their website was easy. The hotel way exceeded our expectations. I travel a lot, and believe that this was one of the best places that I had ever stayed. Historical hotel was built in 1907 and recently renovated. It...

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Helpful?
Thank lana816
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for taking the time to write your sincere opinion about your recent stay with us. As you may know, we have the privilege of being located in one of the most historic and emblematic buildings in Mexico City´s downtown. Our Tiffany stained glass ceiling from 1908 impressed to every guest that visits the hotel. Gran Hotel...

Great Barrington, Massachusetts
Reviewed 1 week ago

Gran Hotel Ciudad de Mexico is a spectacular Hotel. It is is historic and stunningly beautiful. The staff are friendly, helpful and kind. The roof top restaurant with its breathtaking view has excellent staff and delicious food. Two of our waiters, Oscar and Alex Z., were wonderful.

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Helpful?
Thank woodhousekc
Gerente G, Director de Relaciones Públicas at Gran Hotel Ciudad de Mexico, responded to this review

Dear Guest, Thank you for choosing Gran Hotel Ciudad de México. We were glad to read this amazing comment about our property and staff, they were really glad to serve you, Oscar and Alex will receive your congratulations. We are glad to know this experience with us has been unique and memorable. Thank you for rating us excellent and it...

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Staying in Centro Historico

Neighbourhood Profile
Centro Historico
The beating heart of the city lies within Centro Histórico, the vast expanse of historical buildings and monuments that are a must when exploring Mexico City. Places such as the Museo Biblioteca Palacio Postal, Casa de los Azulejos and Palacio de Bellas Artes are the perfect eye candy for anyone seeking to admire arts and architecture. Don't forget to visit the wide variety of markets and plazas where any vintage item, handicrafts and jewelry characteristic of each state in Mexico can be found on Sundays. Admire majestic views of the city from the Monumento a la Revolución and Torre Latinoamericana, and round out the experience with restaurants of all cuisines nearby.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Discover the Old World elegance of the Gran Hotel Ciudad de Mexico, an exquisite turn-of-the-century property perfectly located in downtown Mexico City. You can feel the history from the moment you step inside. From the Art Nouveau decor to the gilded open elevators and immaculate stained-glass ceiling in the lobby, every inch of the Gran Hotel Ciudad de Mexico pays tribute to the past while providing the comfort you expect from a fine luxury hotel. The palatial ambience continues in the guest rooms. Enjoy a unique blend of traditional and contemporary decor as you sink into a plush bed. Many rooms also feature stunning views of the vibrant Zocalo square just outside the hotel. You can also marvel at spectacular scenery from the Terraza Restaurant, which is perched on the fifth floor. When it's time to explore, ask our knowledgeable concierge for recommendations on the best shows, events and attractions in Mexico City. A 24-hour fitness area and well-equipped business center are among the other amenities you can enjoy. We also provide the perfect starting point for exploring everything Mexico City has to offer. Delve into Mexican culture at the Palacio de BellasArtes, explore Old Corpus Christi or embrace the charm of the Casino Espanol De Mexico. Stay at the Gran Hotel Ciudad de Mexico and savor a unique blend of comfort, service and style. ... more   less 

Additional Information about Gran Hotel Ciudad de Mexico

Address: Calle 16 de Septiembre 82 | Col. Centro Historico, Mexico City 06000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Centro Historico
Price Range: £108 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Ciudad de Mexico 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Gran Hotel Ciudad De Mexico Mexico City
Hotel Style:
#1 Family Hotel in Mexico City
#2 Romantic Hotel in Mexico City
#2 Luxury Hotel in Mexico City
#9 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Ciudad de Mexico staff and other travellers.
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Questions? Get answers from Gran Hotel Ciudad de Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a "Zocalo" view room”
 of 5 bubbles joset714, 17 Jan 2017 | Read review
“ask for a room with Zocalo or street view...the others are really bad.”
 of 5 bubbles JeHaWeHa, 17 Jan 2017 | Read review
“Junior Suites are roomy and great views.”
 of 5 bubbles HappyTravellersTw0, 13 Jan 2017 | Read review
“Check with reception about the vouchers for room service / restaurant”
 of 5 bubbles alistairt954, 5 Jan 2017 | Read review
“Rooms on the side away from the Zocalo offer you the opportunity to enjoy wonderful street musicians.”
 of 5 bubbles E6109IUroberth, 4 Jan 2017 | Read review
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