I probably would stay there again. The room was clean, the bed was comfortable, minimum exterior noise, security was tight, but the check out process was weird. For breakfast, the food was mediocre and expensive; you're better off eating down the street.
Best location, best breakfast buffet, helpful and friendly staff. Our second extended stay. Walking distance to many attractions and restaurants. Saturdays are are a real treat as the Reforma is closed to traffic with only walkers and bicyclist.
I felt like a VIP upon entering and all throughout my stay at the Emporio. For example Guadalupe at the restaurant, made me feel welcome and did everything she could to serve me promptly and with a smile. This was the case with most of the staff. The room was nice but had a…
Would not stay there again: extremely overpriced room rates and bad quality of room (extremely small and smelly rooms, hard pillows, very old/used furniture, bathroom without window and very loud fume fan)
Classic gem of a Mexican Hotel that although is in the heart of this huge city still maintains a family feel. Rooms are clean, staff are helpful and polite and the food is great. Mario Perez manages the restaurant brilliantly. He hospitable, courteous and knowledgeable, he…
"Stay far away from the elevator, it is NOISY!"
"expect light noises at night but as soon you fall asleep no more !!"
"Smells Like Drain, Honest"
"Choose a higher floor to minimize traffic noise."
"Bigger room or ask for a suite."