We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hotel Metropol

0.8 miles from Mexico City centre
  • Room Service
  • Restaurant
  • Bar/Lounge
Save
Enter dates to see best deals
Check In Check Out
1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
More options
View Deals
We check up to 200+ sites for the lowest hotel prices
1 room 2 adults 0 children
View Deals
Close 
Luis Moya 39 | Zona Centro, Mexico City 06050, Mexico
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

381 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 91: English reviews
Adelaide, Australia
Reviewed 1 week ago NEW

Rooms clean and comfortable. Location great. Close to cultural city centre, so easy walking distance to museums and galleries and other sites, restaurants, shopping, cambios and ATMs. Often the staff at the desk did not have very much English, but we found them helpful, getting taxis for us etc. I used the laundry service - it was efficient and everything...

 Report
Helpful?
Thank Phaedra499
london
Reviewed 1 week ago

VERY NOISY !!!!The hotel is well situated to all bars restaurant, however no staff speak english except a porter and one reception attention in the morning only!!!!Hotel is very noisy ,internet never works without being log out,TV NEVER Works!!!! Its a fake four star!!!!!!!!!! I WAISTED 5 DAYS OF SLEEP THERE!!!!!

 Report
Helpful?
Thank gillesblack2
Twinsburg, Ohio
Reviewed 2 weeks ago via mobile

Cons- Room was not clean-very dusty, floor not vacuumed. Front desk staff was rude when approached to make inquiries & use computer in lobby. Not equipped to handle large groups as part of hotel is currently undergoing construction. Dinners served in makeshift dining area were poor quality. Pros- Good location. Convenient store on corner, just a very short walk to...

 Report
Helpful?
Thank Rnfmanana
Adelaide, Australia
Reviewed 2 weeks ago

Location is very good. Within walking distance the presidential palace, Cathedral and cultural precinct.. In the evening one can choose so many local eateries or dine in. Rooms comfortable, clean and plenty of hot water.

 Report
Helpful?
1Thank vic452015
Miami, Florida
Reviewed 5 weeks ago

This is my third trip to Mexico city staying at the Metropol.It's location is wonderful!.So close to the Alameda Park,Bellas Artes,and various first class museums.Many bars and restaurants nearby.The hotel staff is pleasant and friendly.Room and bathroom are very clean and the bed very comfortable.My only complaint is the poor cable service they use in the tv.Signal was from poor...

 Report
Helpful?
Thank bitalala
Lucedale, Ms
Reviewed 9 January 2017

The front desk staff was very friendly and prompt with check-in. Spoke good English. The room was clean with a large bed. Basic dated bathroom but had decent water pressure. We had bottled water to brush our teeth, but my friend drank a frozen drink from the bar downstairs and did in fact get pretty sick that night. The food...

 Report
Helpful?
Thank Latricia21
Delft, The Netherlands
Reviewed 4 January 2017

The best thing about the hotel is the location, it's very central and has a metro stop fairly close by. Make sure you ask for the lock for the safe and use it. When I checked in they didn't mention that you had to ask for the lock for the safe, so just thought the safe was broken unfortunately for...

 Report
Helpful?
Thank MattyboyLeiden
Chambly, Canada
Reviewed 20 November 2016 via mobile

I stayed 7 nights in this hotel. In 50 years of worldwide travel the front desk staff has to be the most arrogant, unhelpful, unpleasant, unsmiling I have ever had to deal with. Otherwise, the hotel is very well located and clean. Beware, some rooms have frosted windows, and trying to have your room changed after you have checked in...

 Report
Helpful?
Thank marklanglois
Sydney, Australia
Reviewed 13 November 2016

This place is marketed as 4 star but it certainly is far off the mark. The rooms are run down and musty. The swipe cards for the room needed to be reactivated on a daily basis. The free water comes in the form of a tap in the bathroom that is allegedly safe to drink, and then dripped all night...

 Report
Helpful?
Thank Angel A
Boca Raton, Florida
Reviewed 2 November 2016

We are a family that loves to travel, and we like to do it on a Budget. The most important things that we look on a budget Hotel is Location, Customer Service and Cleanliness. Unfortunately this Hotel was lacking on Customer Service and Cleanliness. The Hotel is in excellent location. Close to everything and on a walking distance to all...

 Report
Helpful?
Thank Milly M

68 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (43)
Viewed
Bathroom (9)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (10)
Viewed
Room/Suite (7)
Viewed
Family/Play Areas (1)
Viewed
Dining (1)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (7)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (2)
Viewed
Other (9)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Mexico City hotels
Alameda
Ibis Mexico Alameda
Ibis Mexico Alameda
#75 of 303 in Mexico City
293 reviews
Alameda
Hotel Marlowe
Hotel Marlowe
#51 of 303 in Mexico City
348 reviews
Hotel Plaza Revolucion
#27 of 303 in Mexico City
528 reviews
Show Prices
Show Prices
Show Prices
Alameda
Fiesta Inn Centro Historico
Fiesta Inn Centro Historico
#43 of 303 in Mexico City
547 reviews
Alameda
Hotel Fontan Reforma
Hotel Fontan Reforma
#98 of 303 in Mexico City
727 reviews
Alameda
City Express Ciudad de Mexico Alameda
Show Prices
Show Prices
Show Prices

Staying in Alameda

Neighbourhood Profile
Alameda
This beautiful park was once the playground for the wealthiest families in the colonial era, and is now the perfect place where locals and visitors can spend a sunny weekend afternoon to relax or shop for souvenirs at the market. Kids can run around or grab a bite of cotton candy while teens and adults wander around admiring the charming gardens and the sculptures that adorn it. Once the heat rises, it may be time to visit one of the many cozy restaurants or cafés with its characteristic art nouveau facades to cool down and call it a day.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
In downtown Mexico City, one block from Alameda Central and Palacio de Bellas Artes, you’ll find Hotel Metropol here you can feel completely at home enjoying the contemporary installation an incomparable Service ... more   less 

Additional Information about Hotel Metropol

Address: Luis Moya 39 | Zona Centro, Mexico City 06050, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Alameda
Price Range: £38 - £50 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Metropol 3*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com and Travelocity so you can book your Hotel Metropol reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Metropol Hotel Mexico City
Hotel Metropol Mexico City
Hotel Style:
#25 Best Value Hotel in Mexico City
#63 Business Hotel in Mexico City
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hotel Metropol staff and other travellers.
7 questions
Ask a question

See all questions (7)

Questions? Get answers from Hotel Metropol staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ROOM are all the same”
 of 5 bubbles gillesblack2, 10 Feb 2017 | Read review
“choose a room that faces he inner courtyards. Much quieter.”
 of 5 bubbles vic452015, 2 Feb 2017 | Read review
“Make it to the buffet breakfast. You won't regret it”
 of 5 bubbles Y859OLchrisk, 26 Jul 2016 | Read review
“there aren't great differences”
 of 5 bubbles deyan55, 18 Feb 2016 | Read review
“There are good restaurants and bars nearby on avenue indepencia. Not shown in trip advisor.”
 of 5 bubbles DiannaC308, 11 Sep 2015 | Read review
5 of 5