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Isaaya Hotel Boutique

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Isaaya Hotel Boutique
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63 Reviews from our TripAdvisor Community

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Showing 16: English reviews
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Dallas, Texas
Reviewed 6 days ago NEW

Over and beyond the expected service. We speak some Spanish, but not enough to get Uber drivers to correct location. German and Suzette were exceptional in their willingness to help (English Speaking staff). We needed a doctor and the staff made sure we were taken care of immediately. Location was perfect for our event at the WTC. Spacious room, nice...

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Helpful?
Thank drsc0tt33
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Guest, Thank you for rating us and sending us your comments about your recent stay at Isaaya Hotel Boutique. It was so nice that you enjoyed your stay as well as our personalized service, German and Suzette will feel so proud to read your comments. The hotel is located just a few steps of the WTC. We look forward...

Reviewed 1 week ago via mobile

I spent two nights here for Valentine's Day. I was greeted with a warm smile, and they had a personalized biscotti waiting for me in my room. The rooms are large and perfectly decorated. The beds are large and super comfortable. The location is ideal for dining and shopping. I couldn't have asked for anything nicer. Definitely worth the price...

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Helpful?
Thank David R
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear David, Isaaya Hotel Boutique thank you for sending your opinion about your pleasant stay with us. It was really great that you had an amazing room and everything was perfect for you. Our staff is always at your service in order to make you feel like you were at home. We hope you never forget this experience and we...

Bangkok, Thailand
Reviewed 2 weeks ago

Nice hotel with spacious room and healthy breakfast. Most of all, fantastic service !! German is great and very enthusiastic to help us on this trip. Thanks to you, Luis and Suzette.. Also, great recommendation for the restaurant. We all love it.

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Helpful?
Thank loveicecream2017
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Guest, Thank you so much for your comments. We do try to set ourselves apart by providing consistent, friendly customer service. Our staff, especially German, Luis and Suzette will feel so proud to read your comments. We are glad to know that this experience in Isaaya Hotel Boutique was for you a unique one. We look forward to welcoming...

Shenzhen, China
Reviewed 2 weeks ago via mobile

We travel in a big family of 7 ppl for 4 nights stay. The hotel location is good as it s in the safe area, close to supermarket, restaurant and happenings Sunday market. The hotel is new and comfortable (only one small comment on hot water that on&off all the time) German, Luis & Suzette provided us a suburb service...

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Helpful?
Thank Emmy_siriporn
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Emmy, Thank you for taking the time to write your sincere opinion about your recent stay with us. As you may know, we have the privilege of being located in front of the Zocalo, where you could find many things to do. All of the rooms are constantly having a maintenance so that you could really be comfortable without...

Reviewed 3 weeks ago via mobile

Upon arriving Mexico City, the staff at isaaya were the first group of people that welcomed us warmly into their beautiful country and the stay (although very brief) set the bar for a very memorable weekend. The staff, especially German and Areli, repeatedly went above and beyond for us and making us comfortable despite us not being able to fluently...

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Helpful?
Thank kescomo
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear guest, Isaaya Hotel boutique thank you for your sincere words about your latest experience with us. We feel very proud to know that the efforts made by our staff served for making your stay in Mexico City an excellent experience, German and Areli will appreciate your comments. Be sure you will always receive the kind attentions and warm service...

Reviewed 3 weeks ago

Nice ambient, very good service and confortable and clean room. Modern, and brand new Hotel. Towels, linen, and bath supplies very good Best location, close of good facilities Simple breakfast, Good wifi, and TV Chanels

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Helpful?
Thank Regina A
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Regina, Thank you for sending your opinion. We are glad that you have enjoyed every aspect of the hotel. Isaaya Hotel Boutique has incredible rooms provided with the most fabulous amenities to make you feel so relaxed and good. It would be a pleasure to receive you in the future and enjoy another incredible stay. Best wishes,

Copenhagen
Reviewed 3 weeks ago

Very nice little hotel. Extremely friendly and serviceminded staff. Big and modern room. Very clean. Special thanks to German, Suzette and Areli. They all go out of their Way to help. They f.ex assisted with a friendly english speaking driver.

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Thank margretheturner
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Margreth, Isaaya Hotel Boutique thank you for your sincere words about your latest experience with us. We feel very proud to know that the efforts made by our staff served for making your stay in Mexico City an excellent experience. Be sure you will always receive the kind attentions and warm service you describe from behalf of our staff,...

Tucson, Arizona
Reviewed 14 January 2017

This is the second time we stay at Isaaya for our business trips. We loved it the first time and the second time has proven to be a yet again excellent choice. The rooms are spacious, comfortable and extremely clean. I really enjoyed seeing the familiar faces of the staff, including housekeeper Julieta. The rooms have a desk, sofa and...

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Thank Herrins2016
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Herrins, Isaaya Hotel Boutique thanks for sending your kind comment of your second visit. It was a pleasure that you had an incredible stay and you really love to see the same faces again. All of the staff will love to read your comments, especially Julieta. It would be so good to have your visit again. Best wishes,

Reviewed 13 January 2017

We had a dinner at the restaurant. It was the best of the best. The food was fantastic. The service was excellent. We had an excellent time. We requested to meet the Chef, Isaac Nieto. The Captain, Juan Carlos, the waiter, Ivan Padilla. We all congratulate them. I really recommended this restaurant. Besides, the hotel and restaurant are very modern...

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Thank margaritac842
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Margarita, Restaurant Anyuna thanks for your visit and your comments. It was wonderful that you enjoyed the food and the service provided by our staff. Isaac Nieto, Juan Carlos and Ivan Padilla will continue to do their best everyday to create good expectations to all of our guests and clients. It would be a pleasure to receive you at...

A TripAdvisor Member
1 review
Reviewed 11 January 2017 via mobile

From the moment we stepped out of the taxi until we left 3 days later we had an awesome experience. We were greeted by German Saavedra whom turned out to be such a good assistance to us. He speaks enough English for us to communicate. He was so polite and helpful with anything we needed. We actually were sick when...

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Helpful?
Thank A TripAdvisor Member
Gerente G, Director de Relaciones Públicas at Isaaya Hotel Boutique, responded to this review

Dear Guest, Thank you for rating us excellent and of course for taking some time out to send us your candid comment. We do try to set ourselves apart by providing consistent, friendly customer service. Our staff, especially German Saavedra, Suzett, Victoria, Ian and Dulce will feel so proud to read your comments and they will continue to do their...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Airport Transportation
  • Breakfast included

Additional Information about Isaaya Hotel Boutique

Address: Dakota # 155 Col. Napoles | Col. Napoles, Mexico City 03810, Mexico (Formerly Hotel & Suites del Parque)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Lomas de Chapultepec 5
Price Range: £94 - £126 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Isaaya Hotel Boutique 3*
Number of rooms: 26
Reservation Options:
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Also Known As:
Hotel And Suites Del Parque
Hotel Del Parque
Isaaya Hotel Boutique Mexico City
Hotel Style:
#15 Business Hotel in Mexico City
#19 Family Hotel in Mexico City
#20 Romantic Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Isaaya Hotel Boutique staff and other travellers.
1 question
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Questions? Get answers from Isaaya Hotel Boutique staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“excellent presentation for the food”
 of 5 bubbles margaritac842, 13 Jan 2017 | Read review
“Nice that the windows to the street side opened. Loved the push button curtains!”
 of 5 bubbles 7jjm7, 9 Jan 2017 | Read review
“Room that face the backyard (not facing WTC), ours was 503”
  • Spacious Wardrobe
  • Working desk was provided too
  • Spacious
  • Our room
 of 5 bubbles affya2014, 20 Nov 2016 | Read review
“Back rooms have less street noise”
 of 5 bubbles GreatTryon_NC, 4 Nov 2016 | Read review
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