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Camino Real Polanco Mexico

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1,098 Reviews from our TripAdvisor Community

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There are newer reviews for Camino Real Polanco Mexico
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Showing 534: English reviews
San Francisco
Reviewed 7 October 2014

Stayed here for two nights with a group of friends largely because of the architecture (Luis Barragan). I knew in advance that it was a giant concrete box with some bright paint on it. Anyone who complains about that wasn't paying attention when they booked. My complaint is with poor maintenance. Lights that didn't work. Keys that didn't work (and...

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Helpful?
Thank milesarcher
Todos Santos
Reviewed 2 October 2014

If you want good service, helpful staff and amenities do NOT go there. They charge extra for everything and they seem to do it with glee. Wifi? Show me the money. Are you two people in a room and perhaps have two devices each - iphone and ipad - show me MORE money. Coffee maker in the room? hah. Just...

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1Thank MarianaTodosSantos
Miami Beach, Florida
Reviewed 29 September 2014 via mobile

If you are expecting to stay waking distance of bars and restaurants and shops, this is not the Polanco you have in mind. The hotel is more like a "prison", and location is definitely deceiving. The hotel is huge, which is not that convenient to run in and out. The rooms are not bad, but all looks and feels very...

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Helpful?
Thank JerusaMoura
Dallas, Texas
Reviewed 29 September 2014

I recently stayed two nights on a business trip. While well located in Polanco it desperately needs a rehab. I felt like I was back in the 80's. I got a discounted rate of $140 usd per night which had I paid any more I would have been extremely upset. The breakfast buffet was average and overpriced. The rooms are...

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Thank bigshinywheels
San Diego, California
Reviewed 28 September 2014

Well located in the Polanco area, near the Castillo de Chapultepec, The museum of Modern Art, the Zoo, and the Museum of Anthropology, the Chapultepec Park. Polaco is the MUST chic area for shopping in the city,you will find boutiques from every designer that you find on New York's 5th Avenue, as well as great Restaurants. It is safe to...

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2Thank Ruben2445
Mexico
Reviewed 28 September 2014

This is a very well known hotel, with wonderful architecture, however, the rooms are in urgent need of refurbishment as well as their linens. It is definitely not a five star unless internal work is done, excellent location.

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Thank greshells
Dallas, Texas
Reviewed 26 September 2014

I was staying at this hotel for weeks in 2013. One day, as it happens to all frequent travelers, my flight was cancelled. Then, it was not necessary for me to continue that business trip. I arrive at the hotel a week later. I was notified by the PS Manager that his credit card was charged for a room the...

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Thank Eligio R
Reviewed 24 September 2014

The hotel is well located and has pretty good restaurants. The rooms are spacious but service is inconsistent. The rooms in the back, windows to the street are so noisy it seems you are sleeping with you window open. Lots of places in the hotel are contaminated by the smell of smokers.

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Thank Leandro d
Basel, Switzerland
Reviewed 23 September 2014 via mobile

This hotel is large with over 700 rooms and several restaurants but has a dated 1970s feel. On the positive side, the rooms are relatively comfortable and clean and the breakfast was very good. The fitness centre seemed okay. The negative was that there are no tea/coffee facilities in the room and one needs to pay approx $15 for the...

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Thank Ramdas P
New York City, New York
Reviewed 22 September 2014 via mobile

Staying at this hotel is liking living in a work of art. It's wondrous! For $130 per nite, possibly the best deal on the planet. Having a margarita right now in the lobby bar on top of a pool. Our room has a balcony on a yellow facade like a pyramid.

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Helpful?
Thank BPH123

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
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  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Camino Real Polanco is unique architectural concept, created by highly-regarded architect Ricardo Legorreta. This space is considered a Hotel-Museum for its beauty and art collection. It opened its doors to the public on July 25, 1968, combining modern features with shapes clearly reminiscent of Prehispanic pyramids, the elements of which merge together to create a wonderful architectural work. Camino Real Polanco has hosted two soccer World Cups and the Olympic Games, as well as over 210 official visits from presidents and kings from all over the world. Category 5 Stars / 4 Diamonds ... more   less 

Additional Information about Camino Real Polanco Mexico

Address: Liebnitz 100 Col Anzures | Colonia Anzures, Mexico City 11590, Mexico (Formerly Camino Real Mexico City)
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: £82 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Camino Real Polanco Mexico 4*
Number of rooms: 712
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Also Known As:
Camino Real Mexico City Hotel Mexico City
Camino Real Hotel Mexico City
Mexico City Camino Real
Camino Real Polanco Mexico Mexico City
Hotel Style:
#33 Luxury Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Camino Real Polanco Mexico staff and other travellers.
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Flagstaff
7 months ago

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Questions? Get answers from Camino Real Polanco Mexico staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 2103 is quiet...although not a good view, and at a "non-inner garden-facing" rate”
AntonioGarza, 11 Apr 2017 | Read review
“Quiet rooms toward the inner garden”
37marcelom, 31 Mar 2017 | Read review
“Avoid rooms facing the road.”
kaiwohl, 31 Mar 2017 | Read review
“Bottom floors are re-done. We had a room on the 5th floor --old, out-of-date”
docbullyawn, 6 Mar 2017 | Read review
“do not have a good suggestion”
381elizabethp, 31 Jan 2017 | Read review
5 of 5