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NH Collection Mexico City Airport T2

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Traveller (284)
Room & Suite (208)
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Overview
  • Excellent44%
  • Very good32%
  • Average13%
  • Poor6%
  • Terrible5%
Travellers talk about
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,444)
There are newer reviews for NH Collection Mexico City Airport T2
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All reviewsmexico city airportinside terminalan early flightnext morninglong layoverhour layoverlate arrivalan overnight staygreat breakfast buffetbetween flightsconvenient locationrooms are bigcoffee makerwater pressurelate at nightvery nice hotelelevator
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131 - 135 of 535 reviews
Reviewed 14 February 2017

I landed at this hotel by accident - missed my flight. I just wanted to go home and was exhausted. The reception was unbelievable. As soon as I got out of the elevator, my luggage was relieved by a friendly bellman (who didn't want a...More

Thank Janet J
Response from GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2Responded 15 February 2017

Dear Janet, I would like to thank you for placing your trust in us for this stay. Thank you for letting us know that we were able to turn around a very bad experience that you had outside the hotel. We are happy to read...More

Reviewed 12 February 2017 via mobile

I stay at this hotel at least three times a month and it never disappoints. The staff is well trained and courteous with a fully functional and efficient front desk crew 24/7, which makes checking in and out a breeze. The hotel in general is...More

Thank Jerome L
Response from GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2Responded 14 February 2017

Dear Jerome, I would like to thank you for the time you took to review your experiences at the NH Collection Mexico City Airport T2 hotel, we are very happy to know that one of our most distinguished guests has felt along the years a...More

Reviewed 11 February 2017

NH Collection is situated in Terminal 2 at Benito Juarez, which is the international terminal, as well as where Delta and Aeromexico fly. Super convenient, friendly staff, and comfortable. Would definitely stay here again if I have another overnight layover. Highly recommend.More

Thank jessica0423
Response from GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2Responded 12 February 2017

Dear Jessica, We are happy to read that we exceeded the expectations you had when choosing us as an option on your recent visit to the hotel. It is a great satisfaction for us that you have enjoyed together the different services that we have...More

Reviewed 8 February 2017 via mobile

I can't believe I've stayed at this hotel more than 5 times ever. The only reason I stay here is because of its access to terminal 2 of the airport in Mexico City. It is very convenient, but that is all. The rooms are small...More

Thank Alejandro P
Response from GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2Responded 9 February 2017

Dear Alejandro, First of all I extend our most sincere apologies for the drawbacks you perceived during your stay in the hotel. Guest satisfaction is overriding for us and realizing that you didn't feel at ease with the service, disappoints us. We will take immediate...More

Reviewed 6 February 2017

Good position of the hotel at terminal 2 of Mexico City Airport. Rooms are very quite and very clean. Service good. In the room there were a lot of electrical plug (finally!) so it was easy and comfortable to connect all my devices and chargers.More

Review collected in partnership with NH Hotels
Thank O4579HTsalvatoreb
Response from GerenciaNHCTerminal2, Guest Relations Manager at NH Collection Mexico City Airport T2Responded 7 February 2017

Dear Salvatore, I would like to thank you for placing your trust in us for this stay, it is for us a great satisfaction that you enjoyed the different services that we have and that your stay was comfortable. I take this opportunity to let...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Free High Speed Internet (WiFi)
Pool
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Pool
Bar/Lounge
Details
Price range
US$126 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#31 Luxury Hotel in Mexico City
#52 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$126 - US$219 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Spa Hotel in Mexico City
#26 Romantic Hotel in Mexico City
#31 Luxury Hotel in Mexico City
#52 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (284)
Room & Suite (208)
Dining (83)
Pool & Beach (30)
Amenities (49)
Business Centre & Event Rooms (4)
Family and Play Areas (1)
Questions & Answers
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Wheezie29
12 April 2018|
AnswerShow all 8 answers
Response from GerenciaNHCTerminal2 | Property representative |
Dear Wheezie29, Thank you for being in contact with us, we do have a day use rate is for 5 hours, the cost is $132 dollars in double occupancy. Please let me know if I can help you. Best regards, Gisela Ramirez Guest... More
1
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Jolanta N
29 September 2017|
AnswerShow all 13 answers
Response from GerenciaNHCTerminal2 | Property representative |
Dear Jolanta, The Airport is one of the most safe place in all City, there are polices around, also there is video system in all gates and commun areas. Don be afraid, enjoy it! Best regards! Kimia Altafi, Guest Relations... More
1
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Google Translation
spanishatheart
28 May 2017|
AnswerShow all 10 answers
Response from GerenciaNHCTerminal2 | Property representative |
Dear guest, Thank you for the preference, let me share with you that in all of our agencies or web pages to book, you can find the option with breakfast or without it. You can choose according to your preference. Kindest... More
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Room Tips
"Say hello to Pablo in the bar who will take excellent care of your libation needs!"
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"go elsewhere"
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"I ussually prefer upstairs and far from the elevator."
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"Hilton at Terminal 1 would be better service."
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