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Las Alcobas Mexico DF

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Las Alcobas Mexico DF
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597 Reviews from our TripAdvisor Community

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Showing 473: English reviews
Nashville, Tennessee
Reviewed yesterday NEW

We stayed at Las Alcobas two nights in January, 2017. it was a great experience. The hotel is located in the Polanco district of Mexico City, which is certainly the high end place to be. The area is a great place to walk. Wonderful window shopping and lots of restaurants nearby. The hotel is a small boutique hotel. Wonderful little...

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Helpful?
Thank Keith S
Keene, New York
Reviewed 5 days ago NEW

This small hotel in the upscale neighborhood of Polanco was perfect in all respects. The concierge in particular was extremely helpful, making reservations, arranging transportation, giving suggestions for what to see and do. The room was very comfortable and quiet. The breakfast service was also extremely nice. Before you can sit down they are pouring the coffee. The continental breakfast...

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1Thank JimKeeneNY
LasAlcobasDF, Guest Relations Manager at Las Alcobas Mexico DF, responded to this review

Dear "JimKeeneNY", Thank you so much for your kind review on Trip Advisor and mentioning our delicious breakfast at anatol! Effectively we do have a seasonal menu and dishes vary in order to give always the best of flavour to our valued guests! Polanco is indeed a very pleasant area where you can have all the best restaurants with in...

Reviewed 1 week ago NEW

The location of this hotel is great , service is amazing the rooms are very clean . I cant complain for anything this hotel was a great choice everything you may need is walking distance restaurants , shopping etc.

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Helpful?
1Thank Fernanda A
LasAlcobasDF, Guest Relations Manager at Las Alcobas Mexico DF, responded to this review

Dear "Fernanda A", Thank you very much for your lovely review in Trip Advisor. We are so glad you could enjoy amd appreciate our service and of course our unbeatable location in the high end Polanco Area. We look forward to welcoming you again soon at Las Alcobas, a Luxury Collection Hotel, Mexico City. Warm regards,

London, United Kingdom
Reviewed 1 week ago

The team at Las Alcobas are true professionals providing the care you need when far from home. Arrived on New Year's Eve my wife having been taken ill on the flight from London. A doctor was at her bedside within an hour. For the next 5 days the team at Las Alcobas did all they could to make our stay...

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Helpful?
Thank Marcus R
LasAlcobasDF, Guest Relations Manager at Las Alcobas Mexico DF, responded to this review

Dear "Marcus R", Thank you very much for your kind review on Trip Advisor. We are glad we could make your stay the most comfortable despite the health condition of Madam. We hope she is feeling much better now! Obviously we are looking forward to welcoming you again soon and maybe you will be able to do all the tours...

Melbourne, Australia
Reviewed 1 week ago via mobile

We loved staying at this boutique hotel in the upmarket and beautiful Polanco area. From the beginning of booking our room via telephone, to our final wave goodbye, we were extremely well looked after. The head concierge Aaron truly delivered and was always available to help with information and bookings. A consummate professional. We used two excellent guides for our...

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Helpful?
Thank Ram1314
LasAlcobasDF, Guest Relations Manager at Las Alcobas Mexico DF, responded to this review

Dear "Ram1314", Thank you so much for your lovely review! You are right, our location is unbeatable, but what makes us special is definitely our team member's warm hospitality and our Concierge Department efficiency and good insights. We are so glad you could appreciate this during your stay with us. As you know, at Anatol (where you had your breakfast),...

San Francisco, California
Reviewed 2 weeks ago

We boyfriend and I stayed for 3 nights over a long weekend. We loved the Polanco neighborhood and the restaurants and shops in walking distance from the hotel. We thought the staff very polite and hotel small but good looking. Beautiful flower arrangements in the lobby. The spa was tiny but the massage technician was amazing. I think her name...

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Thank tbears2017
LasAlcobasDF, Guest Relations Manager at Las Alcobas Mexico DF, responded to this review

Dear "tbears2017", Thank you very muh for your kind review and for remembering Marissa from our Aurora SPA even one year later! It is true our location in Polanco is a really good asset as you can access every good restaurant or boutique by walking in a very pleasant area. During this year we will have new SPA treatments maybe...

London, England
Reviewed 2 weeks ago

Perfect city boutique location with everything you could want by way of sights and restaurants nearby. We stayed for two nights and received a hospitality experience which is so rare. Leonel at the concierge desk was particularly helpful arranging transfers and restaurants. The rooms have an opulent feel although I did find the electronics too complicated for their own good....

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Thank Goooner
LasAlcobasDF, Guest Relations Manager at Las Alcobas Mexico DF, responded to this review

Dear "Goooner", Thank for sharing your expoerience after your stay at Las Alcobas, a Luxury Collection Hotel, Mexico City, on Trp Advisor. We are always proud to read our associate's names in these reviews, thank you for mentioning Leonel! We jus changed our electronic equipments these last few weeks but you can use the nromal switch to control the lamps,...

Overland Park, Kansas, USA
Reviewed 3 weeks ago

We had a wonderful stay here for the last 4 nights. Service is impeccable, location is central. Rooms are well designed. The reason for my 4 star rating because the rooms are small, there is no pool or gym. Highly recommend if those are not an issue.

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Thank Srinala
LasAlcobasDF, Director de Relaciones con Clientes at Las Alcobas Mexico DF, responded to this review

Dear "Srinala", Thank you very much for your kind review on Trip Advisor and for mentioning the qualityof our service and lovely design. It is true we don't have the largest accommodations of Mexico City but every room is elegantlya ppointed and very comfortable. The run of the house room category offer a 38 sq. meters but we can also...

Reviewed 3 weeks ago via mobile

My wife and I had stayed here last January and I just returned for a second visit. A small and luxurious contemporary hotel in the heart of Mexico City's most upscale neighborhood, where the best shops and restaurants are steps away. The staff could not be better and the rooms are lovely and well-designed though not huge. The only negative...

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Helpful?
Thank Robert R
LasAlcobasDF, Director de Relaciones con Clientes at Las Alcobas Mexico DF, responded to this review

Dear "Robert R", Thank you very much for writing your review on trip advisor. It is a pleasure to read you enjoyed your second stay with us and we are glad you appreciated our Team service and warm hospitality. We look forward to welcoming you again soon at Las Alcobas, a Luxury Collection Hotel, Mexico City. Merry Christmas and Happy...

Singapore, Singapore
Reviewed 4 weeks ago via mobile

7 of us visited Mexico City in march 2016. We stayed at las alcobas. A modern , chic hotel situated in Polanco, where trendy restaurants , bars and lots of shopping abound. Our stay was marred by unhelpful staff when we were checking out. As we were on a privately organized tour, the hotel staff insisted our breakfast was limited...

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Helpful?
Thank Chia1234
LasAlcobasDF, Director General at Las Alcobas Mexico DF, responded to this review

Dear "Chia1234", Thank you for your feedback on Trip Advisor and for pointing out the inconvenience. We looked at your reservation and effectively a company took care of your reservation. On our end I can assure you that we sent all the information regarding your Meal Plan and the Continental Breakfast included. It seems you did not receive all the...

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Staying in Polanco

Neighbourhood Profile
Polanco
Poshness defines Polanco, this wealthy neighborhood retains elegance unmatched elsewhere in Distrito Federal. Brunch in the Polanquito area, then keep up with the latest fashion trends in luxury boutiques around every corner. Top it off with beautiful cafés and restaurants that surround Lincoln Park, a treat to the senses thanks to the art decó architecture and high quality gourmet cuisine found here.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Designed to resemble a private residence, Las Alcobas has unique features that lavishly exude warmth and comfort, hand-selected details to enhance and enliven your senses, and the calm serenity of being at ease in your environment… These are the ingredients to a refined Mexico City hotel experience. For business and leisure travelers, its 35 guestrooms and suites reflect the hotel’s commitment to quality and the highest level of attentive service imbued with unparalleled comfort with luxurious accommodations that await you in Mexico City in state of the arts guestrooms and exceptional bathrooms. Las Alcobas, a small luxury grand hotel in Mexico City, is composed of both architectural as well as aesthetic exquisiteness, while simultaneously offering the utmost service with its symphonic melding of personalized amenities, including two restaurants, and complete attentiveness to its guests. ... more   less 

Additional Information about Las Alcobas Mexico DF

Address: Avenida Presidente Masaryk 390A | Col. Polanco, Mexico City 11540, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City > Polanco
Price Range: £264 - £468 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Las Alcobas Mexico DF 4.5*
Number of rooms: 35
Reservation Options:
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Also Known As:
Las Alcobas Mexico Df Hotel Mexico City
Las Alcobas Mexico DF Mexico City
Hotel Style:
#1 Luxury Hotel in Mexico City
#1 Romantic Hotel in Mexico City
#4 Business Hotel in Mexico City
#12 Family Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Las Alcobas Mexico DF staff and other travellers.
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Questions? Get answers from Las Alcobas Mexico DF staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Mid-range price in US$ but very luxury in the local market.”
 of 5 bubbles JimKeeneNY, 12 Jan 2017 | Read review
“The corner rooms are the most spacious”
 of 5 bubbles Goooner, 3 Jan 2017 | Read review
“high floor cuts down on traffic noise”
 of 5 bubbles tcoyote, 4 Dec 2016 | Read review
“Higher floor”
 of 5 bubbles wowtraveller2016, 17 Nov 2016 | Read review
“The rooms facing the main street Presidente Masaryk look out on a hideous, rotting billboard across the street.”
 of 5 bubbles Wes_SantaMonica, 6 Nov 2016 | Read review
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