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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Second trip to Mexico City for a quick get away. The bellman we’re very nice and offered immediate help with our bags. Check in was about as expected. Of course they don’t have any king beds left. I traveled with 2 other a couples and...More
I was lucky enough to have booked the lowest price on TripAdvisor. Something around $68 dollars a night. I stayed two nights on the 10th floor. We really enjoyed the service from the bell personnel and the reception reps. I will still give a 5...More
1 Thank JMColla
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 29 January 2018
Dear JMColla, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and...More
Great hotel with awesome location. We spare some days here prior to a wedding in Queretaro to visit some landmarks and tourist thru the city center. Friendly staff in all departments that we had contact with. Highly recommended.
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Very good value around Reforma. I liked the service, overall hotel experience and ambiance. 2 complaints: the bathroom towels were extremely coarse and wi-fi very slow (can't watch video, much less movies).More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank Carlos C
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 4 days ago
Dear Carlos C, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to...More
Quede muy complacida con el instrutor javier Rivera carrasco muy ablable atento y muy Respetuoso encantada de Regresar a Hotel Barceló!! Be sure to check the gym out, the trainer is very helpful and very attentive!More
Thank ShabyRahmati
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 5 days ago
Google Translation
Estimado ShabyRahmati, Agradecemos sus comentarios. Es maravilloso saber que usted tuvo una experiencia más que placentera pero sobre todo que...More
Actually I asked the staff about it, and is more for delivery services like dominos. You could get snacks at the OXXO (mexico versión of 7-Eleven) and nobody is going to say anything, but you're not going to be able to call... More
Actually I asked the staff about it, and is more for delivery services like dominos. You could get snacks at the OXXO (mexico versión of 7-Eleven) and nobody is going to say anything, but you're not going to be able to call for a pizza delivery. And to be honest, the food is pretty good and room service is very affordable your dollar is going to go a long way in CDMX
Response from TouranIR | Property representative |
Dear Stella,
thank you for your kind comments con the hotel service. We're glad to know that you had a nice experience at the Krystal Grand Reforma. We hope to see you soon!
With kind regards
Touran I. Rateb (General... More
Dear Stella,
thank you for your kind comments con the hotel service. We're glad to know that you had a nice experience at the Krystal Grand Reforma. We hope to see you soon!
With kind regards
Touran I. Rateb (General Manager)