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Barcelo Mexico Reforma

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Traveller (490)
Room & Suite (196)
Pool & Beach (17)
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Overview
  • Excellent57%
  • Very good27%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“sonora grill”(12 reviews)
“el caballito”(5 reviews)
“great location”(45 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Additional information
Offers from Barcelo Mexico Reforma
Special Offer: Join my Barceló
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Offers from Barcelo Mexico Reforma
Special Offer: Join my Barceló
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Rooms
3 Jun4 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,202)
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Traveller rating
148
99
39
10
23
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LanguageEnglish
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148
99
39
10
23
Show reviews that mention
All reviewssonora grillel caballitogreat locationhotel was recently renovatednice hotelthe bell boyhouse keepingroom servicelobby barbellas arteshistoric districtfront desk staffhotel restaurantkrystalunoreformaaltitude
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1 - 5 of 319 reviews
Reviewed yesterday

This hotel is an excellent choice for business as well as leisure. It is centrally located on Reforma. The staff provides one of the best services I have received in ANY hotel I have ever stayed in. They are all very pleasant and kind.More

Review collected in partnership with Barcelo Hotels & Resorts
Thank J Robert G
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded yesterday

Dear J Robert G, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your...More

Hotel's Favourite
Reviewed 15 February 2018 via mobile

Not sure if is people from different countries that expect a “different type “ of experience . But since we walked in the door the staff have been amazing , they have planned trips for us and I do not feel I have been ripped...More

1  Thank Denis F
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 16 February 2018

Dear Denis F, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience....More

Reviewed 2 weeks ago

I came for my birthday and left happy! The staff was superior in making sure my stay with them was memorable. I had read earlier they did not have real coffee in the rooms...Not true. Jesus always took care that everything was going well. Alberto...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank beeloverbeecuz
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 1 week ago

Dear beeloverbeecuz, Thank you very much for sharing this great review of your recent stay at Barceló México Reforma. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The...More

Reviewed 2 weeks ago

I recently stayed at the Barcelo Mexico Reforma as part of a Gate 1 tour and one day extra on my own. First, the positive. The hotel is really grand and beautiful. If you are into small or funky hotels, the Barcelo is not for...More

Thank Arthur M
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 2 weeks ago

Dear Arthur M, Although we sincerely regret your disappointment with your stay in our Barceló México Reforma, we would like to thank you for sharing your comments as it will help us to identify areas of concern and act immediately in order to enhance our...More

Reviewed 2 weeks ago

Excellent hotel, great location, great service!!!! I will stay here over and over. Highly recommended, friendly staff, all services open early , ATM in lobby , money exchange and more. Paseo de la reforma near business district.More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Guillermo A
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 2 weeks ago

Dear Guillermo A, Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations. Looking forward to welcoming you back very...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$99 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Mexico City
#29 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$99 - US$181 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Mexico City
#29 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (490)
Room & Suite (196)
Pool & Beach (17)
Dining (14)
Business Centre & Event Rooms (18)
Amenities (17)
Family and Play Areas (9)
Questions & Answers
Ask a question
17 September 2017|
AnswerShow all 2 answers
Response from John G | Reviewed this property |
El hotel cuenta con spa con servicios que pueden ayudarle con sus necesidades.
0
Votes
Dario R
17 May 2017|
AnswerShow all 6 answers
Response from Elliot M | Reviewed this property |
Actually I asked the staff about it, and is more for delivery services like dominos. You could get snacks at the OXXO (mexico versión of 7-Eleven) and nobody is going to say anything, but you're not going to be able to call... More
1
Vote
Luisa B
2 May 2017|
AnswerShow all 2 answers
Response from TouranIR | Property representative |
Dear Stella, thank you for your kind comments con the hotel service. We're glad to know that you had a nice experience at the Krystal Grand Reforma. We hope to see you soon! With kind regards Touran I. Rateb (General... More
0
Votes
Room Tips
"Ask for a room with a view to downtown area."
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"Try the Hilton."
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"Lower rooms next to Reforma may be noisy for some"
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"The best rooms are always on the top floors!"
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