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Barcelo Mexico Reforma

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Traveller (466)
Room & Suite (194)
Pool & Beach (17)
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Overview
  • Excellent56%
  • Very good28%
  • Average9%
  • Poor3%
  • Terrible4%
Travellers talk about
“sonora grill”(12 reviews)
“el caballito”(5 reviews)
“great location”(45 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,154)
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Traveller rating
142
99
39
10
22
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142
99
39
10
22
Show reviews that mention
All reviewssonora grillel caballitogreat locationhotel was recently renovatednice hotelthe bell boyhouse keepingroom servicelobby barbellas arteshistoric districtfront desk staffhotel restaurantkrystalunoreformaaltitude
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1 - 5 of 312 reviews
Reviewed yesterday via mobile

Second trip to Mexico City for a quick get away. The bellman we’re very nice and offered immediate help with our bags. Check in was about as expected. Of course they don’t have any king beds left. I traveled with 2 other a couples and...More

Thank Vegas3535
Hotel's Favourite
Reviewed 26 January 2018 via mobile

I was lucky enough to have booked the lowest price on TripAdvisor. Something around $68 dollars a night. I stayed two nights on the 10th floor. We really enjoyed the service from the bell personnel and the reception reps. I will still give a 5...More

1  Thank JMColla
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 29 January 2018

Dear JMColla, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and...More

Reviewed yesterday

Great hotel with awesome location. We spare some days here prior to a wedding in Queretaro to visit some landmarks and tourist thru the city center. Friendly staff in all departments that we had contact with. Highly recommended.

Review collected in partnership with Barcelo Hotels & Resorts
Thank jconcepcionc
Reviewed 5 days ago

Very good value around Reforma. I liked the service, overall hotel experience and ambiance. 2 complaints: the bathroom towels were extremely coarse and wi-fi very slow (can't watch video, much less movies).More

Review collected in partnership with Barcelo Hotels & Resorts
Thank Carlos C
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 4 days ago

Dear Carlos C, In Barceló we strongly believe that there is always room for improvement and your comments will assist our team in their continuous efforts aimed at meeting our guests' expectations, therefore we greatly appreciate the time you took out of your day to...More

Reviewed 6 days ago via mobile

Quede muy complacida con el instrutor javier Rivera carrasco muy ablable atento y muy Respetuoso encantada de Regresar a Hotel Barceló!! Be sure to check the gym out, the trainer is very helpful and very attentive!More

Thank ShabyRahmati
Response from Fernando R, Gerente at Barcelo Mexico ReformaResponded 5 days ago
Google Translation

Estimado ShabyRahmati, Agradecemos sus comentarios. Es maravilloso saber que usted tuvo una experiencia más que placentera pero sobre todo que...More

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Best Value Properties in Mexico City, Mexico
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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$102 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Mexico City
#27 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$102 - US$171 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Spa Hotel in Mexico City
#27 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (466)
Room & Suite (194)
Pool & Beach (17)
Dining (13)
Business Centre & Event Rooms (18)
Amenities (17)
Family and Play Areas (5)
Questions & Answers
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17 September 2017|
AnswerShow all 2 answers
Response from John G | Reviewed this property |
El hotel cuenta con spa con servicios que pueden ayudarle con sus necesidades.
0
Votes
Dario R
17 May 2017|
AnswerShow all 6 answers
Response from Elliot M | Reviewed this property |
Actually I asked the staff about it, and is more for delivery services like dominos. You could get snacks at the OXXO (mexico versión of 7-Eleven) and nobody is going to say anything, but you're not going to be able to call... More
1
Vote
Luisa B
2 May 2017|
AnswerShow all 2 answers
Response from TouranIR | Property representative |
Dear Stella, thank you for your kind comments con the hotel service. We're glad to know that you had a nice experience at the Krystal Grand Reforma. We hope to see you soon! With kind regards Touran I. Rateb (General... More
0
Votes
Room Tips
"Ask for a room with a view to downtown area."
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"Try the Hilton."
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"Lower rooms next to Reforma may be noisy for some"
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"The best rooms are always on the top floors!"
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