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Krystal Grand Reforma Uno Mexico City

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684 Reviews from our TripAdvisor Community

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Showing 197: English reviews
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Mexico City, Mexico
Reviewed yesterday NEW

Im a frequent guest at Krystal Reforma Uno, excellent treatment, very good staff, always attending whatever need, food is of good quality and virtualy all tourist attraction for the Center of Mexico are minutes away, the only issue is not with the Hotel but the frequent, and I mean every month there are at least 8 to 10 different type...

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Helpful?
Thank Mexviking
San Antonio, Texas, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We arrived and everyone from the entrance of the hotel to the front desk was amazing! Javier, our bell boy was very helpful giving us all the information from the hotel amenities and services to places to visit and close by. Very positive experience at this hotel.

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Thank arolfhus
About Hotel's Favourite Review
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Arolfhus, Thank you for your wonderful feedback. I am pleased you were able to enjoy all of our accommodations in your room during your stay. It is the priority to each staff member to exceed your expectations in every way and to hear that we were able to do so for you brings us much joy. We look forward...

Buenos Aires, Argentina
Reviewed 5 days ago NEWvia mobile

Excellent Breakfast, Gym, ... silent Rooms. Cheap nights are available. Well earned 4 stars. Good service attitude and attentive personal. Well located in the city and good to reach. Lots of Uber just round the corner.

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Thank madaley
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear Madaley, Thank you for taking the time to provide this feedback. It is so wonderful to hear that you were pleased with your accommodations and our staff took exceptional care of you. We hope we will have another opportunity to exceed your expectations again very soon! Touran I. Rateb General Director

New York City, New York
Reviewed 5 days ago NEW

We would have loved more natural sunlight in our bedroom, but our overall experience of our four day work trip in the hotel was wonderful thanks to the magnificent, warm and profesional service throughout the hotel. I wish to specially thank all the staff at the Altitude Club, Mr. Manuel in particular, for the attentive and generous service at all...

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Thank VVC84
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear VVC84, We thank you for your kind comments and the time you took to share them with us. We will transmit your recommendations to the corresponding party. We look forward to welcoming you back at Hotel Krystal Grand Reforma. Touran I. Rateb General Director

bangkok
Reviewed 1 week ago

When I say mediocre, it is already the most benign way I can say about this hotel. First, the staff at the check-in counter were so stuck up, unfriendly, and didn't try to accommodate any of your request. They also couldn't communicate in English and didn't try to show any hospitality. Next, the room was so hot. The Air Con...

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Thank funkystylish
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Dear funkystylish, Thnak you for your time to provide thsi feedback, kindly be informed that, our commitment is to make your stay a pleasant and unforgettable one, based on high standards of hospitality and service, including a high level of English of our staff members, especially in the front area. We have shared your concerns with the corresponding party in...

Virginia
Reviewed 1 week ago

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Thank Elliot M
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Monterrey, Mexico
Reviewed 1 week ago

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Thank Mario G
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

San Diego, California
Reviewed 1 week ago via mobile

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Thank echavoya
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Skybrit40
Reviewed 2 weeks ago

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1Thank Skybrit40
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

Reviewed 2 weeks ago

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Thank Olga A
TouranIR, Gerente at Krystal Grand Reforma Uno Mexico City, responded to this review

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Airport Transportation
  • Breakfast Available
Official Description (provided by the hotel)
Krystal Grand Reforma Uno-Mexico City fully renovated located in Reforma offers a prime location for business and leisure travelers, ideal for explore Mexico's history and rich culture.Excellent location allows us to be close to the most important companies in the city & financial district.Paseo de la Reforma Allows quick access to Polanco & It is also just 20 minutes from Mexico City International Airport.100% Smoke-Free Hotel.Free WI-FI ... more   less 

Additional Information about Krystal Grand Reforma Uno Mexico City

Address: Avenida Paseo de La Reforma 1 | Col. Tabacalera, Mexico City 06030, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Mexico City
Price Range: £81 - £183 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Krystal Grand Reforma Uno Mexico City 4*
Number of rooms: 500
Reservation Options:
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Also Known As:
Melia Mexico Reforma Hotel Mexico City
Melia Mexico City Reforma
Krystal Grand Reforma Uno Mexico City
Hotel Style:
#12 Spa Hotel in Mexico City
#20 Luxury Hotel in Mexico City
#71 Business Hotel in Mexico City
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Questions & Answers

Here's what travellers have asked, with answers from Krystal Grand Reforma Uno Mexico City staff and other travellers.
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5 months ago
Chicago, Illinois
New York City, New York
over a year ago

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Questions? Get answers from Krystal Grand Reforma Uno Mexico City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For a slightly higher price, choose the ALTITUDE LEVEL rooms, private access breakfast, evening snacks, beer, wine included, excelent.”
Mexviking, 29 Apr 2017 | Read review
“Is better to get rooms far from elevators”
Q223VVmariog, 17 Apr 2017 | Read review
“Ask for a room on a higher floor to enjoy views of the city”
olgaa675, 13 Apr 2017 | Read review
“Perhaps rooms located at the very top are more soundproof but not sure.”
alejandral217, 11 Apr 2017 | Read review
“12th floor”
ORitchie, 16 Mar 2017 | Read review
5 of 5