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Laila Hotel CDMX

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Traveller (105)
Room & Suite (58)
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Overview
  • Excellent22%
  • Very good45%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
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Reviews (408)
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12
29
18
10
8
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All reviewsgreat locationpaseo de la reformarooms are smallbig cityshort walkcentral locationdianainternettaximetro
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1 - 5 of 77 reviews
Reviewed 4 weeks ago

Really lovely staff, fantastic location especially to see all of Chapultapec - and you will need more than a few days in the park alone! Special mention to Fernando Hernandez who helped me get a ticket to the azteca stadium to watch the semi final!...More

1  Thank rtebby
Response from Laila H, Director de Relaciones con Clientes at Laila Hotel CDMXResponded 4 weeks ago

Good morning, thank you very much for taking the time to leave us your opinion and score. We hope you had have a wonderful time in Mexico.Come back soon to Laila Hotel. Have an excellent day!

Reviewed 26 February 2018

The Laila Hotel has an excellent location only a block from a coffee shop and within a short cab ride to many museums. Their breakfast was good and the service (by Alex) was excellent. The room was clean, warm, and quiet. Some of the maintenance...More

2  Thank moveinon
Response from Laila H, Director de Relaciones con Clientes at Laila Hotel CDMXResponded 27 February 2018

Thanks for taking your time to leave us your review Moveinon, we're glad to read that you enjoyed our location as well as the many places that are near by Laila Hotel. We hope that your stay with us was delightful and we're hoping to...More

Reviewed 5 February 2018

A nice hotel for a few nights. It was clean, comfortable, enough space for the 4 of us. 1 block from Reforma, the Diana Casadora glorieta (roundabout). Only thing to note: not much hot water in the shower / could use a mini-fridge, but other...More

Thank Denis M
Response from Laila H, Director de Relaciones con Clientes at Laila Hotel CDMXResponded 6 February 2018

Hi Denis!, Thank you so much for taking your time to leave us your review, we're glad that you enjoyed your stay with us, and our privileged location in Mexico City. We'll make sure to notify our administration about the hot water and the mini-fridge....More

Reviewed 19 January 2018

Definitely the most important thing about this hotel is the location, you can go walking to a lot of places (reforma, US Embassy, etc...) The rooms are average, the service is good. If you have a car, consider that the parking lot has an extra...More

Thank Bere C
Response from Laila H, Director de Relaciones con Clientes at Laila Hotel CDMXResponded 24 January 2018

Thanks for taking your time to leave us your review Bere, we're glad to read that you enjoyed our location as well as the many places that are near by Laila Hotel. We hope that your stay with us was delightful and we're hoping to...More

Reviewed 9 November 2017 via mobile

I was greeted by polite, friendly porters. The reception staff are pleasant and helpful. The guy who checked me in, Leonardo was especially nice and charming. He was professional and efficient. I was relieved he spoke quite good English too. It's so annoying and distressing...More

1  Thank ianlabeija
Response from Laila H, Director de Relaciones Públicas at Laila Hotel CDMXResponded 13 November 2017

Hello Ian, we are very happy that your experience at Laila Hotel, has been pleasant, we certainly appreciate your comments in each of our areas, this not only helps us improve as a hotel, but also helps our future guests to take the decision to...More

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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$64 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$64 - US$116 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (105)
Room & Suite (58)
Dining (22)
Business Centre & Event Rooms (17)
Family and Play Areas (4)
Questions & Answers
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Room Tips
"I stayed on the sixth floor, it was quiet, and away from the elevator, with a view ."
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"DO NOT select a room that is at the end of hallway. Very limited connectivity to wi-fi."
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"Located at a busy but minor cross road, so rooms above floor 8 will be quieter."
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"Bring your own towels."
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